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Business Profile

Uniform Supply Service

Aramark Services, Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Uniform Supply Service.

Complaints

This profile includes complaints for Aramark Services, Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see

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Aramark Services, Incorporated has 182 locations, listed below.

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    Customer Complaints Summary

    • 166 total complaints in the last 3 years.
    • 28 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/26/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We have stopped doing business with this company for over 6 months. We are still being billed. I continuously contact them and they SAY ok youre all set and then the bills just keep coming? Its bananas! Please help?!

    • Initial Complaint

      Date:07/18/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I made the mistake of signing a contract with Aramark February of last year and it has been a truly horrible experience. It took several months after signing the contract for them to even begin servicing my gym. This was a problem as I needed mats to deal with the snow and salt and these were no longer relevant when they decided May was a good time to provide what I asked for. After service began I would either watch the service man drive through my parking lot and not come into the building or not show up at all. I was still invoiced for everyone of these "visits" regardless of the fact that no services were provided. They claimed that since their mats were still in the building they are justified charging me whether or not any cleaning or replacement services were provided. When I call and attempt to speak with someone I would leave 3-4 messages in a week and not be dignified with a response for 2-3 weeks. I despise this company but understand I am stuck for the length of the contract I signed. Since they will not pick up their mats and release me from the contract all I want is to not be charged for days they did not hold up their end of the contract.

    Aramark Services, Incorporated is NOT a BBB Accredited Business.

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