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Customer Review Ratings
Average of 116 Customer Reviews
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Review fromMichael H
Date: 05/06/2025
1 starMichael H
Date: 05/06/2025
Lensa is constantly spamming with "job opportunities", but every job pays 30% less than the market dictates. It makes me think they are getting a kickback from any employer they match you with (if you get hired). I wouldn't trust them. Out of dozens of jobs I have been matched with, I have never once found a job posting that paid market wages.
Lensa, Inc
Date: 05/13/2025
Hi *******,Thank you for sharing your concerns. We strive to match users with the best opportunities based on their preferences, and we understand how frustrating it can be if the pay doesn't meet your expectations. We do not receive kickbacks from employers, and our goal is always to help job seekers find positions that align with their skills and salary expectations.If you'd like, our support team can help you fine-tune your job alerts to better match your preferences. We appreciate your feedback and are here to assist in any way we can.Review fromSamuel S
Date: 05/01/2025
1 starSamuel S
Date: 05/01/2025
Total s*** Must be a 10 word review. F*** A**Lensa, Inc
Date: 05/13/2025
Hi ******,Were sorry to hear you had a negative experience. If theres something specific we can help with or improve, our support team is here for you *********************************** Were always open to feedback.Review fromN. S.
Date: 04/16/2025
1 starN. S.
Date: 04/16/2025
*************. No matter how many times you check your information is correct they simply send spam jobs. I've contacted them several times and am still receiving jobs outside of my travel area (other States and NOT REMOTE), not skill based or matching my skills. I am not a Doctor so I should not be getting matches for one. My milage is correct so I should not be getting matches for those in other States let alone several States away and NOT REMOTE. I left a review before when I had same issue and then they corrected it for a day or two. Now it's been back to the same trashy jobs out of my travel area I am overqualified for or those either I would have to relocate for and/or am not qualified for. Waste of time unless you just like getting unsolicited texts and calls.Lensa, Inc
Date: 05/13/2025
Hi *****,Thanks for your detailed feedback, and we're truly sorry for the frustration. When there arent enough openings that match your exact criteria - like location or skills - our system may expand the results slightly to include jobs that might still be of interest, even if theyre further away or outside your usual field.We understand how frustrating that can be, especially if youve already taken steps to fine-tune your settings. If youd like, our support team can take a closer look and help adjust your alerts further. We appreciate you giving us the chance to improve.Review fromKristin M
Date: 04/11/2025
5 starsThey do great and fix problems. Love how easy it is to claimReview fromSuzan A
Date: 04/08/2025
5 starsSuzan A
Date: 04/08/2025
I've been working with Lensa in order to find a job. Thank youLensa, Inc
Date: 04/09/2025
Thanks so much for your kind words! We're glad to be part of your job search journey. Wishing you the best of luck in finding the right opportunity!Review fromCanna M
Date: 04/05/2025
1 starCanna M
Date: 04/05/2025
Lensa is a spammy scummy site that will make you think you are applying for a job but instead you are signing up for multiple scam sites that will try to steal your info for nefarious purposes. NEVER USE THEM.Lensa, Inc
Date: 04/09/2025
Hi Canna,We're truly sorry to hear about your experience and appreciate you taking the time to share your *********** Lensa, our goal is to connect job seekers with real opportunities and help them in their career journey. We never intend to mislead users, and we take the integrity and security of our platform very seriously. All partner sites we work with are vetted to ensure they meet our standards, but we understand your concern and want to investigate this further.If youre open to it, wed really appreciate the chance to look into your case in more detail. Please reach out to our support team at ******************************** so we can address this directly.Your trust matters to us, and were committed to doing better.Review fromMatthew B
Date: 03/19/2025
1 starMatthew B
Date: 03/19/2025
Says they found trade schools for me but asks for my information like high school, first job and other security questions.. Feels really scammy or at least they have adopted tactics from scammersLensa, Inc
Date: 03/20/2025
Hey *******! Were sorry to hear about your experience, and we take concerns like this seriously. Wed like to understand more about what happened so we can look into it further and see if our service was involved. Could you share more details with us directly?Your feedback is important, and we want to make sure everything is working as it should. Please reach out to our support team ********************************** so we can investigate this properly.Review fromShawnee S
Date: 03/03/2025
1 starShawnee S
Date: 03/03/2025
Lensa- They use unethical tactics in obtaining your information. They use ******** a lot. On LinkedIn I was solicited my by a so called recruiter for a specific role, in my field. Upon clicking on the JD it I was prompted to fill out my contact info, next I realized it was actually signing me up on their job board or whatever they do. That was a violation of my rights. If I wanted to sign up to their job board I wouldve, just as I joined ********. Then they send you emails of job listings as if you willingly subscribed. In order to stop receiving all correspondence you have to unsubscribe where-is you never subscribed to begin with. Im sick of these types of underhanded cringe companies. They are playing with ones livelihood. NOT GOOD.Lensa, Inc
Date: 03/04/2025
Were sorry to hear about your frustration. We want to clarify that Lensa always asks for explicit consent before signing anyone up for job alerts. Our goal is to help job seekers find the best opportunities, and we use ******** to advertise relevant job listings. When clicking on these job postings, job seekers are given the option to sign up for job alerts, but its always the seekers decision whether to opt in.
We understand how important it is to feel in control of your personal information, and we take privacy seriously. If you have any concerns or need assistance managing your preferences, please dont hesitate to contact our support team at ********************************************************.
Thank you for sharing your feedback, and we appreciate the chance to address your concerns.Review fromAndrew C
Date: 02/11/2025
1 starAndrew C
Date: 02/11/2025
They sell your information to other companies and ********. Ive been receiving multiple calls and emails a day, only after using Lensa. Unless you want to constantly have your email and phone number berated, run and look back.Lensa, Inc
Date: 02/14/2025
Dear ******,We take your concerns very seriously and would like to understand more about your experience. At Lensa, we only share job seeker information with trusted partners based on user consent to help connect candidates with relevant opportunities. However, we never intend for anyone to receive excessive or unwanted ********** investigate this further, could you provide more details about the calls and emails youre receiving? Our Job Seeker Support team is here to helpplease reach out by replying to any of our emails or contacting us at ********************************* and well do our best to assist you.Review fromRandy G
Date: 01/25/2025
2 starsRandy G
Date: 01/25/2025
A business in ************ this company obviously doesnt get that if you live in ******* ***** that it is ridiculous to give job prospects in ****** ***** thats 6 hours away!!!!Lensa, Inc
Date: 02/11/2025
Dear *****,We understand how frustrating it can be to receive job suggestions that are too far from your location. Our team is continuously working to improve job matching accuracy, and we appreciate your feedback.If youd like to refine your job search preferences, our Job Seeker Support team is happy to assist! You can reply to any of our job alerts or email ******************************** for help.Thank you for sharing your experience!
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