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Business Profile

Information Technology Services

Lensa, Inc

Reviews

Customer Review Ratings

1.94/5 stars

Average of 117 Customer Reviews

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Review Details

  • Review fromRonald S

    Date: 10/17/2023

    5 stars
    My review was excellent and I will definitely use Lensa services in my job search. The positions sent to me are relevant and the assistance is timely and professional.

    Lensa, Inc

    Date: 10/19/2023

    Thank you so much for taking the time to share your review with us! We're absolutely delighted to hear that you've had a satisfactory experience with Lensa, and we greatly appreciate your kind words.
    This feedback inspires us to continue delivering top-notch service, and it reinforces our commitment to helping job seekers like you find the opportunities they're looking for.
    Once again, thank you for choosing Lensa, and we wish you the best of luck in finding the perfect job!
  • Review fromRay A

    Date: 10/16/2023

    4 stars
    Your web site is very professional
    With a lot of great job opportunities
    It was very helpful while I was looking for employment
    Regards ,Ray. A

    Lensa, Inc

    Date: 10/18/2023

    Hello Ray,
    Thank you for taking the time to share your experience with Lensa. We're thrilled to hear that you found our website professional and a valuable resource during your job search. Our team is dedicated to providing quality job opportunities and a user-friendly platform, so it's fantastic to know we could assist you in your employment journey.
    If you ever decide to resume your job search or need further assistance, don't hesitate to return. We're here to support you every step of the way. Your success is our priority.
    Wishing you all the best in your career endeavors, and thank you for choosing Lensa!
  • Review fromJoseph T

    Date: 09/27/2023

    5 stars
    I think that the cover letter prepared exceeded my expectations because the cover letter expressed my abilities to overcome obstacles and my approach towards work performance

    Lensa, Inc

    Date: 09/28/2023

    Hey Joseph,
    Thank you for sharing your positive experience with our cover letter preparation service. We are delighted to hear that the cover letter exceeded your expectations and effectively conveyed your abilities and work approach.
    At Lensa, our goal is to provide valuable tools and services to help job seekers like you present their best selves to potential employers. It's wonderful to know that we were able to assist you in this regard.
    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you in your job search journey.
  • Review fromBen A

    Date: 09/25/2023

    1 star
    This company makes revenue from click based ad services, directing you to scam job applications to steal your information.

    Lensa, Inc

    Date: 09/26/2023

    Hi Ben,
    We take feedback seriously, and we're truly sorry to hear about your experience. At Lensa, we do not endorse or promote scam job applications, nor do we engage in any activities to steal personal information. Our goal is to provide a platform where job seekers can find legitimate job opportunities, and we have strict policies in place to prevent scams.If you have encountered any issues or suspect any fraudulent activity, we would appreciate it if you could provide us with more details so that we can investigate the matter thoroughly. Your feedback helps us maintain the quality and safety of our platform.
    Please feel free to reach out to our support team at ***************** with any additional information or concerns you may have. We are committed to resolving any issues and ensuring a positive experience for our users.
    Thank you for bringing this to our attention, and we look forward to assisting you further.
  • Review fromWanda G

    Date: 09/25/2023

    5 stars
    Service is awesome the staff is wonderful, Great Job everyone ??
  • Review fromSuzanne Z

    Date: 09/22/2023

    5 stars
    Although starting out with a shotgun approach, refining it since in the job hunt has helped me see what is available in the job market since I’ve been out of it for several years. Various help has been received from several counselors from Lensa reaching out, has been very helpful as well.

    Lensa, Inc

    Date: 09/25/2023

    Dear Suzanne,
    Thank you for sharing your experience with us. We appreciate your feedback and are delighted to hear that Lensa has been helpful in your job search journey.
    We understand that reentering the job market after some time can be a challenging process, and we're here to support you every step of the way. Our goal is to provide a wide range of job opportunities and connect you with resources that can help you refine your search.
    If you have any more questions or need further assistance in the future, please feel free to reach out to our job seeker support team at ***************** anytime. We're here to assist you and wish you the best of luck in your job hunt!
  • Review fromJai C

    Date: 09/15/2023

    5 stars
    Lensa is a awesome company and really like working with them to help me find a job. I recommend lensa to everyone who is looking for a job.

    Lensa, Inc

    Date: 09/18/2023

    Hey Jai,
    Thank you so much for your kind words and for recommending Lensa! We're thrilled to hear that you find our services awesome and that you've had a great experience working with us in your job search.
    Your recommendation means a lot to us, we work every day to assist job seekers like you in their job-seeking journey. If you ever need further assistance or have any questions, please don't hesitate to reach out to our dedicated job seeker support team at [email protected]. We're always ready to help you find that perfect job.
    Best wishes in your job search!
  • Review fromLowell W

    Date: 09/11/2023

    1 star
    This company is a scam. They send links to jobs but direct you to paid sites that don't actually have the jobs that were posted.

    Lensa, Inc

    Date: 09/13/2023

    Dear L*****,
    We’re genuinely sorry to hear about your negative experience, and we appreciate you bringing this to our attention. At Lensa, we take matters like these very seriously, and we assure you that we have no intention of engaging in any fraudulent activity or leading our users to misleading websites.
    Please keep in mind that Lensa is a job search platform that connects job seekers with various job opportunities posted by our partners. We aim to provide a wide range of job listings to help our users find the right fit for their career goals. When you click on a job listing, our platform directs you to the original source where the job is posted. This is because we do not handle the application process ourselves; instead, we ensure that you have access to the original job posting, where you can apply directly. This is a standard practice in the job search industry and allows job seekers to apply through the company's preferred application process.
    However, it appears there may have been some issues during this process. We sincerely apologize for any inconvenience this may have caused. We're continuously working to improve our platform and user experience, and your feedback is incredibly valuable in this regard.
    If you have any specific concerns or if you come across any job listings that appear misleading or fraudulent, please do not hesitate to report them to our support team at *****************. Our dedicated job seeker support team is here to assist you and investigate any discrepancies promptly.
    Once again, thank you for taking the time to share your concerns. We are committed to enhancing your experience with Lensa and ensuring that you have access to quality job opportunities.
  • Review fromCW M

    Date: 09/06/2023

    1 star
    Lensa sends constant spam of irrelevant jobs, they NEVER stop, even when you unsubscribe, it's pathetic.

    Lensa, Inc

    Date: 09/07/2023

    Hi Wayne,
    We appreciate you taking the time to provide us with your feedback, and we're truly sorry to hear about the inconvenience you've encountered. Ensuring a smooth experience for our users is a top priority, and your feedback is instrumental in helping us achieve that.
    Please note that it's possible that you received additional emails during the 48-hour window after unsubscribing as our system processed and sent out the remaining emails. We understand that this situation may have caused frustration, and we are actively working on improving our subscription and communication processes to make them more user-friendly and efficient.
    Your feedback helps us identify the areas we need to improve, and we're committed to enhancing our services based on customer experiences. If you have any further questions, concerns, or suggestions, please don't hesitate to reach out to our dedicated job seeker support team at [email protected].
    Thank you for understanding, and we wish you all the best in your job search journey!
  • Review fromIván G

    Date: 09/01/2023

    5 stars
    I so happy with the help that this page (LENSA) give me with the cover letter.
    I think some times we need that other give us this kind of service because they can see some aspects that we do not notice for our daily life.
    Again, thanks.

    Lensa, Inc

    Date: 09/04/2023

    Hello Iván,
    Thank you so much for your kind words! We're delighted to hear that you're happy with the assistance you've received from Lensa.
    Our mission is to provide valuable support to job seekers like you, helping you present your best self to potential employers. It's wonderful to know that you've found our service beneficial in this aspect.
    If you ever need further assistance or have more questions in the future, please feel free to reach out to us. We're here to help you every step of the way in your job search journey.
    Your feedback is greatly appreciated, and we're here to support you whenever you need us. Best of luck with your job search, and thank you for choosing Lensa!

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