Reviews
Customer Review Ratings
Average of 117 Customer Reviews
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Review fromJanice M
Date: 08/27/2023
1 starFake! ?? Jobs are irrelevant either in a city or state against my qualifications!Review fromMichelle C
Date: 08/24/2023
5 starsMichelle C
Date: 08/24/2023
I thought Lensa was very good customer service the only reason why I unsubscribed is because I am no longer looking for a job
Lensa, Inc
Date: 08/28/2023
Dear Michelle,
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our service to be beneficial. It's great to know that we could assist you during your job search journey. If your circumstances change in the future and you decide to look for new opportunities, remember that Lensa will be here to support you. Best of luck in all your endeavors, and don't hesitate to reach out if you ever need assistance again!Review fromJim W
Date: 08/24/2023
1 starJim W
Date: 08/24/2023
Fucking scammer just keeps harassing me even though I never subscribed them. Totally deserve a -5 star rating!Lensa, Inc
Date: 08/28/2023
Hi Jerry,
We apologize for any inconvenience you've experienced, and we take your concerns seriously. After carefully reviewing our records, we couldn't find any trace of your email address or any emails sent from our system. It's possible that there might be a misunderstanding or confusion with another email address.
We genuinely want to address this issue and resolve any unwanted communication you've received. If you could kindly send us screenshots of the emails you've received to our job seeker support team at [email protected], we will be able to investigate the matter thoroughly and ensure that your concerns are properly addressed.
Once again, we're sorry for any frustration you've encountered, and we appreciate your cooperation in helping us understand the situation better. Your feedback is important to us, and we're committed to maintaining a positive experience for all users. If you have any further questions or concerns, please don't hesitate to reach out to us.Review fromKay L
Date: 08/19/2023
1 starKay L
Date: 08/19/2023
This company is a scam. They bounce the user from application to application without ever allowing them to actually apply for a job. If a user would like to unsubscribe, they are sent to an alleged profile link that does not allow them to do so.Lensa, Inc
Date: 08/21/2023
Dear Kay,
We're sorry to hear about your frustration, and we assure you that Lensa is not a scam. Our goal is to provide a positive and valuable experience for job seekers. If you've encountered difficulties with the application process or unsubscribing, we apologize for any inconvenience. Please reach out to our dedicated job seeker support team at [email protected] so we can assist you promptly and address your concerns. Your feedback is important to us, and we're here to help resolve any issues you may be facing.Review fromShawnte T
Date: 07/28/2023
1 starShawnte T
Date: 07/28/2023
I filled out information on one site and somehow ended up redirected to the Lensa site. Now I'm receiving emails from several different lensa email addresses and I'm unable to unsubscribe no matter what I do. Total spam company.Lensa, Inc
Date: 07/31/2023
Hello Terry,
We apologize for any inconvenience you've experienced with our service. We value your feedback, and we take privacy concerns very seriously.
If you are having trouble unsubscribing, please allow us to assist you with that. Kindly let us know the email address you used to sign up, and we'll promptly remove you from our email list. Our dedicated job seeker support team is available at [email protected] and will be happy to assist you.
At Lensa, we strive to provide a user-friendly experience and valuable job opportunities. We understand your frustration, and we're committed to improving our service. Rest assured that we're taking steps to ensure a smoother experience for all our users.
We hope you give us another chance, and if there's anything else we can do to help, please feel free to reach out. Thank you for bringing this to our attention, and we appreciate your understanding.Review fromMichael C
Date: 07/27/2023
5 starsMichael C
Date: 07/27/2023
Very professional and there communication is great, understanding and very helpful.Lensa, Inc
Date: 07/31/2023
Hey Michael,
Thank you so much for your kind words! We are delighted to hear that you found our service professional, communicative, and helpful. Providing a positive experience for our users is one of our top priorities, and it's rewarding to know that our efforts have been appreciated.
If there's anything specific you'd like to see improved or if you have any suggestions for us, please don't hesitate to reach out. Your feedback is invaluable as we continuously strive to enhance our platform and offer the best possible service to job seekers like you.
Thank you for choosing Lensa, and we wish you the best of luck in your career endeavors!Review fromStelka p
Date: 07/24/2023
1 starShow jobs that dont exist. Click on them and takes you somewhere that does not have anything to do with the job.Review fromDustin L
Date: 07/20/2023
1 starDustin L
Date: 07/20/2023
Absolutely fake. They send old expired job posts to get you to sign up for their services. I don't even know how or why they started emailing me in the first place.Lensa, Inc
Date: 07/26/2023
Dear Dustin,
We apologize for any inconvenience you experienced while using our services. At Lensa, we aim to provide accurate and up-to-date job listings to our users.
Regarding expired job posts, we understand the frustration this can cause. We work hard to ensure the accuracy of our job listings, but there are instances when expired postings may still appear. Our team continuously reviews and updates the listings to offer the most relevant opportunities.
If you received emails without signing up, it's possible that your email address was obtained from publicly available sources. We don't engage in unsolicited outreach, and our intention is to provide valuable job opportunities to those who choose to use our platform.
We appreciate your feedback as it helps us identify areas for improvement. Your satisfaction is important to us, and we'll use your input to enhance our services. If you have any further questions or concerns, please don't hesitate to contact our dedicated job seeker support team at [email protected]. Thank you for sharing your experience with us! We wish you all the best in your future endeavors!Review fromKimberly M
Date: 07/16/2023
1 starI agree with the comment about getting fake job offers from spam, and the app makes you go down the rabbit hole, never showing the job it suggests you apply to.
It’s to easy to be spammed/tricked in this world today while you are trying to be a responsible, law abiding, trustworthy citizen with integrity!
The app wastes a lot of energy and time!!!!!Review fromPaul R
Date: 07/12/2023
1 starsigned up for a account and did a few applications - NOT A SINGLE APPLICATION WENT THROUGH
but within 15 min of signing up (most buttons where hidden in the job applications for signups) I got 8 emails (two from the 'ceo') and 4 phone calls from a call center since they get my number off the front page of my resume....
I felt like a fkin fool calling these places to find out no job app came their way. I had to ban, blacklist, or tell them to put me on the DNC list for almost 3 mf days.
I want to make this clear - I never signed up for any of my info to be shared, collected or sent off to other places outside of a job application. A few clicks to sign up, and a few more to submit job apps....that was all.
I went home feeling like a clown and should of known better to trust some SERP about where a job app was posted.
I'm pretty sure the job posting was fake after calling into the offices where I applied. They didn't know about this website at all so that was a big red flag.
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