We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Golf Lessons

GolfersRX

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Golf Lessons.

Complaints

This profile includes complaints for GolfersRX's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

GolfersRX has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • GolfersRX

      140 Point Judith Rd Ste C39 Narragansett, RI 02882-3454

    • GolfersRX

      PO Box 609 Saunderstown, RI 02874-0609

    Customer Complaints Summary

    • 81 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/21/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On November 15, 2022 I ordered a product from GolfersRX and paid $134.90. The money was immediately taken from my account. I did receive and invoice (#******) marked paid via email. When I didn't receive anything by December 7, 2022, I emailed GolfersRX requesting status. They sent me tracking info and a package arrived 12/13/22 but it wasn't what I ordered. I didn't discover this until 12/18/22 upon which I tried contacting GolfersRX via phone and email. It was a Sunday and the message said that they were only open on business days. I waited until noon on Monday (12/19/22) to check my email and see that they hadn't responded whereupon I both called and emailed them again. I have called and emailed them about 5 times each and have gotten no response. The last time I contacted them I stated that I wanted the order cancelled and my money back (I would return the incorrect item if they sent me a paid label). To date I have yet to receive any response.

      Customer Answer

      Date: 01/02/2023

      I have not heard from the business in response to my complaint.  But my bank refunded my money.

    • Initial Complaint

      Date:12/20/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a golf putter from GolfersRX on 9/28/22 in the amount of $175.94 Inv# ****** I never received it. *** tried calling and emailing about 20+ times since. No answer. No response. Nothing! They ripped me off! I want a refund!!********************* ************

    • Initial Complaint

      Date:12/15/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 10/03/2022, I purchased 2 ********************* with a Blue Tooth speaker. I received an email on my order, no tracking number on my order. I followed up with emails and called the business number listed, I only received a generic email response. It has been 10 weeks, I called several times and sent emails on 12/15/22, no human interaction, just generic email response. Please do not do business with this company. Contacting bank to report fraud.

      Customer Answer

      Date: 12/26/2022

      I have not heard from the business in response to my complaint. I have tried to contact the business several times via email and voicemail, I only receive a generic email response.

    • Initial Complaint

      Date:12/09/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a Pyramid Putter on Nov. 7 and paid $175.94 (Invoice #******). I have called several times but you only get an automated message that says they will return your call as soon as they can. I've left several messages and sent a few emails, but I can't get anyone to call me. According to a generic email response it takes the warehouse ***** hours to prepare the shipment and then 3-5 business days for delivery once shipped and they would email me the tracking once they received it from the warehouse...I've never received anything! Its' been more than a month now...I just want the product I paid for or a refund, so I can purchase it somewhere else!

      Customer Answer

      Date: 12/20/2022

      I have not heard from the business in response to my complaint.  As I said in my original complaint, when you call, you only get an automated message telling you to leave your name, phone number and a reason for your call and someone will get back with you...I've called several times and emailed also...nothing, no real customer service!

    • Initial Complaint

      Date:12/05/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On November 11, 2022 I purchased a Mirror Combo EyeLine from Golfers RX. The purchase price was $54.95 plus shipping charges of $9.95. An email receipt from Golfers RX was received on Novmber 11, **** for $64.90 and invoice #******. This charge appeared on my discover bill which I received December 5, 2022. As of today I have not received this putter training mirror. I have called their telephone number ************** numerous times and have emailed them to see what the status is of my purchase. No response has been received by telephone or email. It appears this company may be a fraud. I would like to receive a credit on my discover account for merchandise that I did not receive. Thank you.

      Customer Answer

      Date: 12/16/2022

      I have not heard from the business in response to my complaint.  I have called them at ************ and only get a recording that someone will call me back.  My recent discover charge of $64.90 appeared on my December billing but have  not received the product that I ordered.  It appears this company my be a scam and I was taken in by their offer.

      Any help that you can provide is appreciated.

      Thank you.

       

    • Initial Complaint

      Date:12/02/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is a scam out to rob people of their hard earned money. I purchased a product on 9/22/22 and have yet to receive anything from this company. Their website looks legimate, their customer service number is answered by a voice mail, but you never get a phone or an email back. BEWARE OF THIS SCAM WEBSITE!!

    • Initial Complaint

      Date:12/01/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ordered the Sure-Set Training Aid 9/18/22. Price was $89, shipping $12.95 for a total of $101.95. Received an invoice via email, invoice #******. The money was taken out of my account on 9/19/22 and had WPY*Golfers RX ************ RI. I have yet to receive the product. I have called and no agents are ever available. I left 2 voicemails with all of the info they asked for with no reply. I have emailed one address they said to send questions/complaints and no return and another that was listed automatically bounced back to me.

      Customer Answer

      Date: 12/12/2022

      I have not heard from the business in response to my complaint.  My issue has not been resolved.

    • Initial Complaint

      Date:11/16/2022

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On October 15, 2022 I ordered two items from GolfersRx. The items were the GolfersRx Voice Caddie and the Groove Putting Aid. On October 16, 2022 GolfersRx submitted both charges to my credit card. When I place the order for the items, I received a confirmation email for both orders, and the email said that I would receive an email within a couple of days telling me when the merchandise would be delivered. I have never received any email from GolfersRx with a confirmed delivery date. When I did not receive the delivery date email, I decided to contact GolfersRx. I called GolfersRx customer service phone number and was told all agents were busy, and I would receive a call back. That never happened. I subsequently sent GolfersRx an email on November 2, 2022, asking for a proposed delivery date for the two items. To date, I have received no feedback from GolfersRx.

      Customer Answer

      Date: 11/27/2022

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:11/15/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We bought a set of ****************** wedges back in September we returned them on October 6 which you signed for we have the tracking number from the post office I have called I have text I have done everything and you keep saying the refund is in the works. I hate to have to turn this into a collection agency but you do not respond to your customers. You only respond when youre selling some thing. We did return the clubs to *********************** in ******** ********** but we were told later they shouldve gone back to our ex golfers. But our ex golfers have said our refund is being processed

    • Initial Complaint

      Date:11/13/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Sep 7, 2022 I purchased 4 golf umbrellas from GolfersRX (Invoice #******) for at total of $82.95. I did not receive these items so I emailed and called them regarding this order. I received a call back telling me the color (white) was out of stock and they asked if I would like a new color (black) or a refund. I chose to change the color. I waited 10 business days and still no merchandise. I have called numerous times leaving messages requesting a call back to resolve this situation since at this point I would just like my money returned to my credit card. No reply! In conjunction with this complaint, I have also sent an email to GolfersRX once again as calling doesn't seem to be effective.Thank you so much for your assistance!

    GolfersRX is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.