Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Solar Energy Contractors

Firefly Solar

Reviews

Customer Review Ratings

4.88/5 stars

Average of 42 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSUNIL P

    Date: 02/12/2023

    5 stars

    SUNIL P

    Date: 02/12/2023

    Great sales person (Ron) Great customer service (All Office Workers) & Great installation crew

    My experience with Firefly Solar is great

    Thank you for everything

    Firefly Solar

    Date: 02/12/2023

    Hi Mr. *****, thanks so much for the great review! We're so glad that you had a great experience with each of our departments throughout the process. The team will be so happy to hear this!
  • Review fromJohn C

    Date: 02/05/2023

    5 stars

    John C

    Date: 02/05/2023

    Great sales and service team that installed our system efficiently!

    Firefly Solar

    Date: 02/06/2023

    Thanks so much for the great review, ****! It was a pleasure to work with you on your solar project!
  • Review fromKyle M

    Date: 02/04/2023

    5 stars

    Kyle M

    Date: 02/04/2023

    Best experience I could ask for. I was about to sign up with another company and I was not happy with the experience from the other solar company. Firefly solar went above and beyond they installed everything how I wanted. They helped me fight my Homeowners association. I don’t believe any other company would have taken that challenge on with me. I’ve very thankful for the staff. Customer service was amazing from the sales (James) to the office (Jessica) you made the experience awesome.

    Firefly Solar

    Date: 02/05/2023

    Hey ****, thanks so much for the great review! We are glad we managed to get your HOA on board with this despite their initial protests. So glad you are happy with your experience and thanks for sharing!
  • Review fromPeggy D

    Date: 02/03/2023

    5 stars

    Peggy D

    Date: 02/03/2023

    This is a great company to work with, and I highly recommend them if you’re considering installing solar.

    Firefly Solar

    Date: 02/04/2023

    Thanks so much for the great review, Mr. ****! It was a pleasure working with you and we're so happy to hear you're enjoying your solar!
  • Review fromHeather O

    Date: 02/03/2023

    5 stars

    Heather O

    Date: 02/03/2023

    After numerous proposals from different Solar companies it was very clear this company was the most genuine and honest. The premium panels came with longer warranties and less cost than the other 7 proposals that did not offer premium products. The installation is done by Firefly installers and not sub contracted out so this company really does stand by the work they do. The installation crew were all very sweet, and the boys went beyond what was expected as the boys even helped me with some things outside of the job scope. I was the annoying customer with daily questions and was treated like royalty by the entire team. Any home improvement job tends to be stressful but getting solar was exciting, and even fun. I don't normally do reviews but this company deserves a perfect 10. Our system has been up since 2018 and I love having $30 bills instead of $400. I'm able to monitor the amount of energy produced and comparing my bill I know I can expect my new energy cost to be almost nothing. We are very happy customers and will be happy to talk to anyone considering going solar with Firefly about our experience.

    Firefly Solar

    Date: 02/04/2023

    Thanks so much for the great review, ******* AND for sending several of your neighbors our way! You've been great and such a pleasure to work with. We're so glad to hear you've enjoyed your experience with solar!
  • Review fromBird P

    Date: 02/03/2023

    5 stars

    Bird P

    Date: 02/03/2023

    Firefly was on top of the install from beginning to end. My system has been in operation for a couple of years and there has never been a problem in the least.

    Firefly Solar

    Date: 02/07/2023

    Thanks so much for the great review, Mr. *****! It was a pleasure to serve you, and we're so glad you're enjoying your solar!
  • Review fromJames O

    Date: 02/03/2023

    5 stars

    James O

    Date: 02/03/2023

    Very good experience from beginning to end. The salesman was very informative and available for questions, the installation teams were efficient and professional. Have the panels for one month now and everything is great so far. Would highly recommend.

    Firefly Solar

    Date: 02/04/2023

    Thanks so much for the great review, Mr. ******! It was such a pleasure to help you with your solar project!
  • Review fromBhavesh P

    Date: 02/03/2023

    5 stars

    Bhavesh P

    Date: 02/03/2023

    It was good experience to work with Firefly. They always ready answer call and help needed. Ron sales person had deep knowledge of Solar. He was able to answer my questions..

    Firefly Solar

    Date: 02/07/2023

    Thanks so much for the great review, Mr. *****! It was a pleasure to serve you. Ron is one of the best in the business, and we're happy that he took such great care of you!
  • Review fromTimir P

    Date: 01/11/2023

    5 stars

    Timir P

    Date: 01/11/2023

    We've had amazing experience with Firefly. Starting with our first point of contact Ron, he was super excellent and very knowledgeable. He patiently answered all out questions, we'd so many questions and he clarified all with detailed information & with supporting facts too. And he was available even after signing the contract and updating us for each step. Even after we've system up & running now and we have some questions & he is easily available still (unlike other sales people). I would suggest starting a discussion with Ron if you've thinking about going Solar.
    Firefly's installation crew was on the same line, they were awesome and also answered all my silly questions patiently. They were so great that I'd email the company as well about their work perfection & friendliness.
    Jeremiah & Hope from the Firefly's office were amazing too. They made the process so simple that it removes the stress from the customer's mind. They were very quick to file the necessary paperwork with the respective agencies and even with the holiday season (Nov/Dec) they got things rolling & got approvals as well.
    If I'd the selection to rate more than 5 stars, I would happily do that for this company. Highly highly recommended.

    Firefly Solar

    Date: 01/12/2023

    What a wonderful review, Mr. *****! We're so glad that we were able to provide you with a great experience and so grateful that you have shared that experience here. It has been great working with you!
  • Review fromSunshine77

    Date: 09/17/2022

    5 stars

    Sunshine77

    Date: 09/17/2022

    No Subcontractors and outstanding communication made the experience wonderful. Highly recommend.

    Firefly Solar

    Date: 10/05/2022

    Thanks so much for the great review, ****! We're so glad to hear we helped make your solar journey a positive experience :)

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.