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Pathward Venture Capital, LLCHeadquarters
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Reviews
This profile includes reviews for Pathward Venture Capital, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 121 Customer Reviews
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Review fromRobert B
Date: 03/15/2024
1 starRobert B
Date: 03/15/2024
This pathward is about to receive a letter from my attorney how can you get my information to open account and I don't even know you and I have never heard of pathward I go on my social security account and my bank that I am with was changed from wells Fargo to pathward on March 4th you do know that is fraud since I can't get ahold of anyone talk to I am taking this to my attorney and I will press criminal chargesPathward Venture Capital, LLC
Date: 04/15/2024
Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.Review fromKathi G
Date: 03/01/2024
1 starKathi G
Date: 03/01/2024
Called and spoke with several reps with no resolution. I have (2) $50 debit cards that are not expired but checked balance and no funds available due to $2.50 monthly fees. I can't afford to loose $100.00 . I am a handicapped senior with eye problems are didn't see the the fee. If I was aware of this would have used sooner. Very upset with the reps. I activated the cards to make sure there was money applied to debit card.Pathward Venture Capital, LLC
Date: 04/15/2024
Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.Review fromCourtney
Date: 02/28/2024
1 starCourtney
Date: 02/28/2024
I am indeed another person that's been straight up scammed by this very greedy company!
Back in November i needed extra cash for a medical emergency so I decided to apply at H&R
Block for the Emerald advance loan. I was approved for $1,300 on the spot, Oh but when I tried to make a purchase with the card DECLINED!! I was pissed so I called just to get an automated system stating that the card numbers did not match with any of their accounts...
I then drove back to H&R Block to make sure that it was not a problem on their end, only to get met with " WE CANT HELP YOU" you will have to get customer service on the phone.
That my friend is a complete joke! Finally after 4 Days I was able to use it only as credit...
Now fast forward to January 2024 when i submit my tax return electronically, IRS excepted it on the spot and told me I would receive my full refund after seven/ten days. They held up on their word and a total of $5,000 was deposited into Pathwards account. After almost one month they would only release $3,000 to me Via Emerald Card Leaving me to being threatened because my $1,459.83 balance is still not paid on my account... Where is My Money? Why is It being hidden? I will tell you why.. They are SCAMMERS!!!! and whoever else is dealing with their games Hit me up! I will be submitting my formal complaint to the Secretary of my state here in good ole south Ms. I am ready to file a "class action suit" They need to be stopped! They need to pay!Pathward Venture Capital, LLC
Date: 04/15/2024
Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.Review fromMichael G.
Date: 02/23/2024
1 starMichael G.
Date: 02/23/2024
MoneyLion /Pathward Robbed me for my federal tax refund and everytime I call it’s always someone that I need to upload only to do as they ask and they task me with something else. I don’t understand how do you take someone federal tax return. I don’t know what to do at this pointPathward Venture Capital, LLC
Date: 04/15/2024
Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.Review fromTeeia B
Date: 02/20/2024
1 starTeeia B
Date: 02/20/2024
I unknowingly used pathward as I got an emerald card from HR block. They received my direct deposit 2/16/24, paid themselves what I owed them out of my account on 2/19/24. After paying themselves they STILL have not released my funds to me! I called the emerald card and NO ONE could see, find, nor tell me why my money was sitting and why it had not been released to me yet! I have the federal deposit code from the deposit but no one at the emerald help line can tell me why my money is just sitting and why it has not been released to me even though they paid themselves! I want to know what they are doing with my money and why can they pay themselves yet not release my funds to me??? So I tried calling Pathward and you cannot get a real life person! So I WILL be filing a formal complaint since no one can tell me or see where my money is and why it hasn’t been released to me!!!Pathward Venture Capital, LLC
Date: 04/15/2024
Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.Review fromBrian L
Date: 02/19/2024
1 starBrian L
Date: 02/19/2024
Word goes out to anyone who might have any prepaid card from their work thattill teusday smh. is owned by MetaBank/Pathward. These people out of nowhere started putting hold on your money for no reason. I've had bills dew since Friday and they are holding my check till Tuesday. well I guess I'm going to have to use a different card and say screw it after 2 1/2 years with the company.Pathward Venture Capital, LLC
Date: 04/15/2024
Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.Review fromJennifer F
Date: 02/19/2024
1 starJennifer F
Date: 02/19/2024
I bought this card about 12 hours ago and loaded it to purchase a birthday gift online...still trying to use it. I put money on the card when I bought it just to get denied and not registered. Then I'm told that i can still use it for online purchases and in store until I use what I originally put on there...LIES! More than 10 phone calls and 27 attempted transactions later and still unable to purchase anything more than a $2 chocolate bar in the dollar store. Then I am told to use it as a gift card except I tried another 8 times to do that but there is no pin number either. It is now 4a.m. and I was unable to even get the birthday gift that I bought this for and still wondering why people do this. People are just cruel now and this company is definitely one of the worst. I even got told that there was no manager that I could speak too at one point. Lord help us all when people like this are the ones running this country.Pathward Venture Capital, LLC
Date: 04/15/2024
Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.Review fromEric H
Date: 02/17/2024
1 starEric H
Date: 02/17/2024
This company should be shut down and the CEO arrested for theft. For one they have zero fine print about any of their workings. These people were used as a third party by my tax prep for a refund advance. First off, they charge you astronomical fees and I never once even got to see, agree, or decline any of them. This on top of my $700 tax prep bill. I was also lied to about getting an estimate prior to it actually being submitted. Wrong, click and confirmed only to wait 24 hrs for the portal to update and show what they already charged. You get a very small advance for a very large fee. This took over 72 hours to receive btw, when it stated same day. False advertising at least 3 times. So I had to eat this which made me upset after spending more then my advance was in total. Now after waiting over a month for Path to lift by the IRS, I receive my date of 2/22 by the IRS not EPS. I chose direct deposit to my own bank because they send deposits 5 days early. Wrong again. My refund was issued and released on Feb 16 to EPS who never informed me, had their fees paid and are now holding my $7,000 to gain interest for almost a week. Correct me if I'm wrong but isn't this stealing? $4,100 of that does not belong to them and it takes 30 seconds to electronically transfer money. These people robbed me blind from the start and every minute they gain more off my hard earned money. If I did this to a person I'd be handcuffed and thrown in Federal Prison. Not 1 person including my tax prep from minority tax warned me, could explain to me or correct this crime. I will be filing against them next. Please fix this, multiple false advertising, trickery to get you to accept without knowing fees even when asked, then straight holding my money without my permission? If this is my account I want my money transferred immediately to my account on file. I will take the next step and press criminal charges next if I have to. Scamming working people trying to feed their children. CriminalPathward Venture Capital, LLC
Date: 04/15/2024
Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.Review fromJane R
Date: 02/09/2024
1 starJane R
Date: 02/09/2024
I must warn the people about trying to use your card issued by Pathward. If you ACCIDENTLY input a wrong # when something ONE TIME, YOU WILL BE LOCKED OUT OF YOUR CARD FOR 24 HRS. And....NO...Customer service can not help you whatsoever !!! YOU CAN'T use or have access to your money for 24hrs. Customer service says this clause is in the agreement that I signed. I read every word and in there there is not any sentence stating 1 failed transaction due to invalid CVV code would result in such action. THEY DON'T CARE ABOUT YOU THEY JUST WANT TO DRAW INTREST OFF AS MUCH MONEY AS THEY CAN. BEWARE OF COMPANIES LIKE THIS THAT CAUSES CONSUMERS MORE AGGERVATION IN THEIR LIFE, AS IF PEOPLE ALREADY ARE STRUGGLING IN THE WORLD.Pathward Venture Capital, LLC
Date: 04/15/2024
Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.Review fromAnastasios S
Date: 02/05/2024
1 starAnastasios S
Date: 02/05/2024
The biggest scam artist take people's money and don't do things the way they're supposed to I've been asking them for 2 months to send me my money and no response biggest fraudsters aroundPathward Venture Capital, LLC
Date: 02/06/2024
Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.
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