Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Bank

Pathward Venture Capital, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bank.

Reviews

This profile includes reviews for Pathward Venture Capital, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Pathward Venture Capital, LLC has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.11/5 stars

    Average of 121 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDee M

      Date: 01/25/2024

      1 star

      Dee M

      Date: 01/25/2024

      Do not fall for the Refund Advance trick. They ran an undue credit check and it was not authorized! Nor does Jackson Hewitt run a credit check for a refund advance.

      Pathward Venture Capital, LLC

      Date: 02/06/2024

      Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.
    • Review fromUU N

      Date: 01/20/2024

      1 star

      UU N

      Date: 01/20/2024

      MetaBank/Pathward deserve a -NEGATIVE ONE rating.

      Despite the ultra small Terms and Conditions requiring a huge magnifying glass, the Serve Visa Card could be considered a SCAM since consumers are charged $1.00 for every transaction conducted and a Monthly Inactivity Fee when there are no transactions within (30) days. I question as to how many more ridiculous fees are embedded within their Terms and Conditions????

      Pathward Venture Capital, LLC

      Date: 02/06/2024

      Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.
    • Review fromAdam B

      Date: 01/18/2024

      1 star

      Adam B

      Date: 01/18/2024

      Received as a gift however I am unable to use this card like it says, such as at gas stations or online merchants. Called customer service and learned that because there's no address attached to the card, it has to be used at places that accept gift cards. Still cannot find a single place to use it. I'm losing $2.50 a month now and down to $10. What a scam!!

      Pathward Venture Capital, LLC

      Date: 01/19/2024

      Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.
    • Review fromTina W

      Date: 01/04/2024

      1 star

      Tina W

      Date: 01/04/2024

      If I could give this company a 0 I would, because they locked my card and I deposited money on my card and I have submitted all the documents and they still refuse to unlock my card and give me my funds back. This is not a fair thing to do to any customer

      Pathward Venture Capital, LLC

      Date: 01/05/2024

      Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.
    • Review fromJ C

      Date: 01/03/2024

      1 star
      This the Lamest of the Lame they are lier's they Practice Deception on a Universal Scale this bank has no intrigrety what so ever this paramount an upstart starting a Banking Business and Discovers it doesn't know what it is doing I think there motto is learn by your mistakes and eventually you'll get it right but in the meantime we customers have to suffer the sling's and Arrow's yet another failed Bank gone Bust due to it's limited knowledge of how American Bank work I'm not going to gripe or give them the satisfaction of knowing that they have Disrupted my life on the Contrary I am fully charged because now I someday this Bank for lack of a better word well sigh it last gasp but it will be for nothing and this banks affiliates like Amazon will gradually loose it's customers due to the Bank that put the Cart before the Horse.
    • Review fromAneurin J

      Date: 12/29/2023

      5 stars

      Aneurin J

      Date: 12/29/2023

      Spendwell is a scam sold at Dollar General Stores all over The U.S.A
      Put $100.00 Dollars on the card Went to activate the card or register online on right at the end of reistrtion
      ooppss looks like we have a error try later well after 20 times and no avail it would not register called the 800
      number and get a run around this scam needs to be pulled of the shelves of Dollar general and all other outlets
      to many customer complaints.

      Pathward Venture Capital, LLC

      Date: 01/19/2024

      Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.
    • Review fromLymmel W

      Date: 12/19/2023

      1 star

      Lymmel W

      Date: 12/19/2023

      So I started shopping at HEB while we were visiting Texas and I decided to get this card to help me with my grocery budget. TJIS IS A COMPLETE SCAM. I got the card and loaded with $150 in store. Went home and it allowed me to start the set up with the temporary card but told me I could do the finish when my card with my name came in the mail. 7 days later the card came and I tried to complete the set up well that was it , I made it to the end and it said to call the 800 number to complete the set up. No matter what time of day I called, I never got a human being. So I tucked the card in my wallet behind my ID. I still have the card. But tonight I got a email saying my card was used. It’s in my wallet. Yes I checked n I have used my ID in forever. So yes some at that company is freezing accounts and stealing money. Allah shall kneel u

      Pathward Venture Capital, LLC

      Date: 01/05/2024

      Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.
    • Review fromRobert W

      Date: 12/18/2023

      1 star

      Robert W

      Date: 12/18/2023

      Purchased this Ready Card because it was a no use cash policy at this movie theater. All I’m trying to do is cancel this card. I will not be using it anymore. Only purchased for that one time use at movie. Card has a 92 day inactivity fee of $3.95. I will not be responsible for a fee that happens when I have tried numerous attempts to get it cancelled. What do you mean can’t be cancelled? Cancel the card. You entrap people at a movie who are not gonna read a long list of terms before they go to their movie. Cancel the card immediately. Thank-you.

      Pathward Venture Capital, LLC

      Date: 01/05/2024

      Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.
    • Review fromErick R

      Date: 12/17/2023

      1 star

      Erick R

      Date: 12/17/2023

      I purchased a SPENDWELL prepaid Visa and they wanted me to register it with my SS# before they would let me activate it-- after I already put $100.00 down. There was no disclosure about needing my social security number, or cell number. and my address. It was for a gift - I have purchased other prepaid cards without providing all that personal information. FRAUDULENT and DECEPTIVE business practice. I am not out $100.00 and now have to go my another card that doesn't want my life history for a gift.

      Pathward Venture Capital, LLC

      Date: 01/05/2024

      Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.
    • Review fromJoseph S.

      Date: 12/03/2023

      2 stars

      Joseph S.

      Date: 12/03/2023

      I think there should be a better customer service representative to handle a person's enrollment in the Direct Deposit process and beyond said the incompetence of the person I spoke to a few week's ago has cost me money stress all because she supplied me with the wrong account information the wrong address to the bank the wrong name and as a Direct result of this loss of engagement in her Job duties all my creditors are hounding me for payment which I agree had this person gave the correct information instead of making sure that the information was accurate I would not be writing this complaint

      Pathward Venture Capital, LLC

      Date: 01/05/2024

      Pathward would like to offer assistance. Please email Pathward directly at [email protected] or call 833-350-0506 for direct assistance.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.