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Business Profile

Auto Transportation

US Star Trucking LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Transportation.

Reviews

Customer Review Ratings

3.74/5 stars

Average of 213 Customer Reviews

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Review Details

  • Review fromTom S

    Date: 10/28/2022

    5 stars

    Tom S

    Date: 10/28/2022

    Great service. David was on top of it the whole way.

    US Star Trucking LLC

    Date: 10/31/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service!
  • Review fromTeresa S

    Date: 10/26/2022

    1 star
    We had a contract with US Star Trucking LLC to transport our car from NH to Florida. Price was $800.00. 24 hours prior to pick up Victor from US Star Trucking LLC calls me and tells me the cost is now $1500. 00.. saying they could not find a driver to take our car for the price of the contract. They offered to lower the price to $1100.00, again not what the contract says. This is unacceptable business practices. Now we are in a bind to get our car back to Florida after we had to leave because of Hurricane IAN .
  • Review fromJulius J

    Date: 10/21/2022

    5 stars

    Julius J

    Date: 10/21/2022

    Andrew Kane has been very helpful and has been working with me through the situation.

    US Star Trucking LLC

    Date: 10/23/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service!
  • Review fromGeri N

    Date: 10/16/2022

    1 star
    Bad taste in my mouth. Quoted $550.00, raised $150.00 morning of pickup. Told I didn't have to accept, verbally I didn't. Emails stating the driver would arrive in the evening. I went with another company.
    They were sending requests for $800.00, which I sent, as that's what new Company quoted. Unfortunately, I ended up paying twice AND NOW initial Company refuses to give my monies back. Dirty dealings. I've contacted the my State Attorney General, along with the Attorney General of their State.
  • Review fromAdam A

    Date: 10/15/2022

    5 stars

    Adam A

    Date: 10/15/2022

    Really fantastic service and communication, I'd recommend deal direct. Thank you guys :)

    US Star Trucking LLC

    Date: 10/17/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service!
  • Review fromAlex W

    Date: 10/13/2022

    5 stars

    Alex W

    Date: 10/13/2022

    Worked with Steve. Good communication and everything on time and undamaged.

    US Star Trucking LLC

    Date: 10/14/2022

    Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime.
  • Review fromCaroline C

    Date: 10/13/2022

    5 stars

    Caroline C

    Date: 10/13/2022

    Great company, excelent services and reliable.
    Had a first class experience with them, they solved all issues very quickly and in a excellent professionally way. Special thanks to Andrew, who was responsible for my assistance all the time and very polite.

    US Star Trucking LLC

    Date: 10/14/2022

    Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime.
  • Review fromJames R

    Date: 10/12/2022

    5 stars

    James R

    Date: 10/12/2022

    Justin Klein was GREAT!! He was very informative and response time was very fast! Tennessee to Kentucky transport went smooth and without delay! Once again shout out to your TOP NOTCH employee Justin Klein A+++!! Thank you to US Star Trucking LLC

    US Star Trucking LLC

    Date: 10/13/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service!
  • Review fromJoe H

    Date: 10/12/2022

    3 stars
    I originally was quoted and signed a contract for $700 shipping out that day. I was under the impression that the agent could get my car shipped for that price as when I asked him up front he said "yes". I quickly learned that the rates depend on the market and that getting my vehicle shipped for that amount was not possible. The agent kept coming back to me stating higher rates for shipping. Hundreds of dollars more. I kept requesting him to search for someone that could do it at the rate we agreed upon. After almost a week, I raised my contracted amount to $900 and he was able to get a transporter. He also cut his fee in half due to the time it took to get it set up. I was pleased with the end result but I just wish I would have been told more about the process up front and not guaranteed it would ship or that they could ship it at that rate.
  • Review fromYessenia A

    Date: 10/11/2022

    5 stars

    Yessenia A

    Date: 10/11/2022

    Great communication throughout process. They connected me with an excellent driver. My vehicle was delivered from IL to TX in 4 days.

    US Star Trucking LLC

    Date: 10/13/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service!

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