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Business Profile

Auto Transportation

US Star Trucking LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Transportation.

Reviews

Customer Review Ratings

3.73

Average of 215 Customer Reviews

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Review Details

  • Elizabeth B

    Date: 08/25/2022

    Elizabeth B

    Date: 08/25/2022

    I had such a hard time trying to find a company that would ship my car on short notice so I could move. US Star Trucking Agent Selena Smith worked very hard to make sure it could be shipped on time. I'm very grateful

    US Star Trucking LLC

    Date: 08/27/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service!

  • Jonathan N

    Date: 08/25/2022

    Jonathan N

    Date: 08/25/2022

    Jake Scott and US Star Trucking were timely, very communicative and at a great price. Thanks so much guys!

    US Star Trucking LLC

    Date: 08/27/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service!

  • Chris W

    Date: 08/25/2022

    Chris W

    Date: 08/25/2022

    Great company!! I had the pleasure of working with Charlie Davis he was helpful and very prompt when getting my phone Eder over to me would highly recommend using these guys for all your transport needs

    US Star Trucking LLC

    Date: 08/27/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service!

  • Kristina V

    Date: 08/24/2022

    Kristina V

    Date: 08/24/2022

    I used this company to transport my vehicle from Florida to N.Y.It was a great experience right from the beginning.Also good customer service.Enzo who i communicated with during all this process was very helpful and answered all my questions promptly.Delivery guy was very professional too.Highly recommend!

    US Star Trucking LLC

    Date: 08/27/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service!

  • Sam K

    Date: 08/24/2022

    If i could i would give 0 star rating. I recently had to ship my car from NJ to Florida and reached out to them to see if they would be able to fulfill the request. Not only was their price fair, but we were told by Robert V. that there would be no problem whatsoever to pickup and drop off the vehicle at the requested dates. Robert informed us the day before our scheduled pickup (August 16th) that the driver would be there before 12pm ET for the vehicle.

    Fast forward to the scheduled pickup date of August 17th after 12pm, and no one has come nor has Robert responded to any calls/emails. We then called the office to which the receptionist responded that he would contact us shortly. Robert emailed us at 3pm stating that he had called over "80" driver companies and no one is available to pick up the vehicle in NJ.

    It's utterly remarkable and almost unbelievable that he had informed us the day of the ship date that no one was going to take the vehicle. This is someone who had purchased airline tickets and stays for their anticipated arrival that their vehicle would be waiting for them. We had to not only cancel the flights but drive the vehicle ourselves from NJ to Florida.

    Robert also had the audacity to email us the next day and state that this time he had called over "90" companies and no one was available and that "You know it's a road business, no one can't guarantee."

    It's difficult to believe that such a response is allowed in any organization, let alone a business that relies on customer satisfaction. Not only will I not recommend them to any of my colleagues or friends, but I will also hope that this review steers potential customers away as this was truly a complete failure on their end.

  • Amy D

    Date: 08/22/2022

    Amy D

    Date: 08/22/2022

    This was by far the best transport company. I did a lot of research and read a lot of reviews and this company stood out with communication and reliable drivers. I will definitely use them again.

    US Star Trucking LLC

    Date: 08/23/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service!

  • Robin V

    Date: 08/21/2022

    This company is fraudulent. They prey on people whose information they receive from third parties. We were seeking a car transport company and they called acting as if we contacted them. They claimed to set up a driver for a specific date and time and did not do so. I received text from the actually company I had a contract with and he warned me that they were scamming us. When contacted them and tried to cancel, they said we couldn't and would be charged $200. We had to alert our bank of the frauds and make sure no payments would go through for this company. The guy on the phone was rude and persisted to talk around the issue and also said we called him which in fact was a complete lie. Do not trust this company at all!

  • Omar S

    Date: 08/14/2022

    Omar S

    Date: 08/14/2022

    As always, Selena is fast, professional, and courteous. Whenever I need to ship a car, I'll come to you first. Thank you for being straight and to the point. Kind regards, Omar

    US Star Trucking LLC

    Date: 08/15/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service

  • Amruta D

    Date: 08/10/2022

    Amruta D

    Date: 08/10/2022

    I had an opportunity to work with Gabriel. Gabriel was very quick to respond and kept in touch with me throughout the 7-Day period then my car was enroute from Georgia to California. He helped me get a reasonable price too. He was very diligent and made the entire paperwork and formalities very simple. He was just a phone call away and made himself available even over the weekend. I've been very impressed with his diligence and professionalism. I would encourage everybody to work with Gabriel.

    US Star Trucking LLC

    Date: 08/11/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service!

  • Timothy C

    Date: 08/08/2022

    Timothy C

    Date: 08/08/2022

    He worked very hard on getting me a driver and a deal to get my Jeep moved! It was great quick easy pickup and quick delivery! Well use him again! Thankyou
    Timothy C.

    US Star Trucking LLC

    Date: 08/10/2022

    Hi, thank you for choosing US Star trucking, and sharing your word about your experience about our service!

US Star Trucking LLC is NOT a BBB Accredited Business.

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