Reviews
Customer Review Ratings
Average of 331 Customer Reviews
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Review fromDavid C
Date: 10/12/2022
5 starsDavid C
Date: 10/12/2022
Kyler came out and was very professional. Kyler gave us options to best fit our needs. Thank you Pipewrench!
Pipe Wrench Plumbing, Heating & Cooling
Date: 10/17/2022
Thank you, David, for taking the time to post a 5-star review for Kyler! We appreciate your thoughtfulness, and your calling upon Pipe Wrench for your repipe plumbing needs!! We will take excellent care of you. - Laura C., Customer Satisfaction SpecialistReview fromJulia R.
Date: 10/10/2022
5 starsJulia R.
Date: 10/10/2022
Pipe Wrench always calls to say they are on their way. The work is explained and finished on a very professional manner.Pipe Wrench Plumbing, Heating & Cooling
Date: 10/11/2022
Alex, I recognized your name immediately as a long standing customer! Thank you for, yet again, choosing Pipe Wrench and for taking the time to post another ***** review. We appreciate you!! -***** C., Customer Satisfaction SpecialistReview fromJoy W
Date: 10/08/2022
5 starsJoy W
Date: 10/08/2022
Bill did a great job inspecting my HVAC system. He clearly explained the issues with my older unit and offered options for me to consider. He was very polite and professional, and I would be happy to use Pipe Wrench and Bill again.Pipe Wrench Plumbing, Heating & Cooling
Date: 10/10/2022
Thank you, Joy!! Bill is incredibly knowledgeable and we are so fortunate that he is part of our team of HVAC Service Technicians. Thank you for your detailed review, kind words, and business! We appreciate you. :-) - Laura C., Customer Satisfaction SpecialistReview fromDonna M
Date: 10/06/2022
5 starsDonna M
Date: 10/06/2022
Kyler was very pleasant to deal with I highly recommend this companyPipe Wrench Plumbing, Heating & Cooling
Date: 10/10/2022
Donna, thank you so much for taking the time to post a lovely review for Kyler's work on assessing the water leak issue. We will take good care of your home and new water pipes project. Thank you, Donna, for choosing Pipe Wrench! - ***** C., Customer Satisfaction SpecialistReview fromCharles W
Date: 10/04/2022
5 starsCharles W
Date: 10/04/2022
Adam was very professional. Parts are needed to complete the job. When parts arrive Adam will be able to complete the job.Pipe Wrench Plumbing, Heating & Cooling
Date: 10/06/2022
Thank you so much, Charles, for taking the time to post a positive review. We appreciate your thougthfulness and your business. Thank you for choosing Pipe Wrench to replace your broken outdoor spigot. - Laura C., Customer Satisfaction SpecialistReview fromDavid H.
Date: 10/03/2022
5 starsDavid H.
Date: 10/03/2022
Good thorough assessment of our problems. Professional and courteous... an asset to your company!Pipe Wrench Plumbing, Heating & Cooling
Date: 10/06/2022
Thank you, David! We completely agree that Kyler is an asset to our company. He follows our processes to a T... thorough assessment, full span of recommendations, to allow the customer to choose what fits best within their budget. We are grateful to have him on our team of plumbers, and field supervisors. And we are grateful to have thoughtful customers like YOU, :-), who take the time to post a positive review of our technician's work. Thank you, David, for choosing and entrusting Pipe Wrench with the care of your home's water heater and water main replacement. We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromDave G
Date: 09/30/2022
5 starsDave G
Date: 09/30/2022
Pipe Wrench always does a good job. They are reliable, on time, we'll trained and professional.Pipe Wrench Plumbing, Heating & Cooling
Date: 10/04/2022
Thank you, Dave! We are so glad that you are pleased with Steve's work on your HVAC repair. Thank you for choosing Pipe Wrench! - Laura C., Customer Satisaction SpecialistReview fromJOHN S
Date: 09/29/2022
5 starsJOHN S
Date: 09/29/2022
All good. Employee was professional and courteous. Problem was identified and fixed right away.Pipe Wrench Plumbing, Heating & Cooling
Date: 10/04/2022
Thank you, John! Steve is a amazing with HVAC AND plumbing, and we are truly grateful to have him on our team of service professionals. We are delighted that you are pleased with his work on your HVAC repair. We appreciate your thoughtfulness and your business! - ***** C., Customer Satisfaction SpecialistReview fromJ. H
Date: 09/29/2022
5 starsJ. H
Date: 09/29/2022
Pipe wrench is our go to for plumbing and AC. Devin Hendersen (plumber) was great. He did all he could to help us. He was friendly and honest. Would highly recommend.Pipe Wrench Plumbing, Heating & Cooling
Date: 10/04/2022
Jeremy, thank you so much for making us your "go-to" plumber and ac repair company!! We appreciate your kind words for Deven, and your continued business. Thank you for choosing Pipe Wrench to install a new booster pump for your tankless water heater. - Laura C., Customer Satisfaction SpecialistReview fromKathleen D
Date: 09/28/2022
5 starsKathleen D
Date: 09/28/2022
Adam G. accomplished a list of items needed for repair and replacement in a steady, efficient manner. He was very professional and kept me apprised of his progress as he moved through checking, stabilizing 2 toilets, replacing a garbage disposal and kitchen sink faucet (that they selected & procured), installing a new water pressure apparatus in the crawl space beneath the house, and securing the outside faucet where it exits the house. As he was working, I decided to change my 2 ceiling filters, something I've always done with my 3 step ladder, but found I could no longer stretch high enough to do it! Adam gracefully came to my rescue & accomplished the task for me without hesitation! He represents Pipe Wrench very well! He may return to address any plumbing, heating or cooling problems in the future. And best of all, my young cat Bellissima, Bella for short, greeted him & immediately began purring! I couldn't have been more pleased!
Kathy Dooley, a very happy customer.Pipe Wrench Plumbing, Heating & Cooling
Date: 09/29/2022
Kathy, we cannot thank you ENOUGH for this 5-star review and for your ***** words about Adam. As a plumber, he is a true asset to our company, and as a person, he is "a treasure". The man has a heart of gold. Thank you, thank you for taking the time to compose and post such a detailed and warm review, and thank you for choosing Pipe Wrench as your plumbing and heating & cooling company! We appreciate you. - ***** C., Customer Satisfaction Specialist
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