Reviews
Customer Review Ratings
Average of 331 Customer Reviews
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Review fromThomas O
Date: 09/22/2022
5 starsThomas O
Date: 09/22/2022
Matthew Smartt was very courteous and knowledgeable of his job.
Pipe Wrench Plumbing, Heating & Cooling
Date: 09/26/2022
Thank you so much! Matthew is a wonderful drain technician,and we are so proud of him as a Pipe Wrench apprentice. We've trained him from the onset of his career as a plumber, and he is intelligent, conscientious, and mature for his age. We are privileged to have a young man of his caliber on our team, and excited to be raising up a new generation of tradesmen. (There is such a shortage!) Thank you, ***, for your kind words, and thank you for entrusting the care of your home's plumbing to Pipe Wrench! We appreciate you. - ***** C., Customer Satisfaction Specialist.Review from[email protected]
Date: 09/22/2022
5 stars[email protected]
Date: 09/22/2022
Great service fast and friendly customer service with reasonable pricesPipe Wrench Plumbing, Heating & Cooling
Date: 09/23/2022
Wonderful! Thank you, Bonnie and Ed, for taking the time to post a wonderful review, and thank you for choosing Pipe Wrench for your new water heater installation! We appreciate you. - Laura C., Customer Satisfaction SpecialistReview fromJoann M
Date: 09/22/2022
5 starsJoann M
Date: 09/22/2022
Bill was on time, professional and friendly. He explained the HVAC maintenance procedure step by step. I felt comfortable having him in my home. Would highly recommend Bill and Pipe Wrench.Pipe Wrench Plumbing, Heating & Cooling
Date: 09/23/2022
Thank you, Joann! Bill is an incredible asset to our HVAC team and to his customers. Thank you for your strong recommendation, and thank you for making Pipe Wrench your heating and air conditioning company of choice! - ***** C., Customer Satisfaction SpecialistReview fromRichard R
Date: 09/20/2022
5 starsRichard R
Date: 09/20/2022
We reported a problem to pipe wrench with a job they had completed the prior week. They sent three people out within 24 hours to fully address our concerns. This is a company that truly stands behind its workPipe Wrench Plumbing, Heating & Cooling
Date: 09/21/2022
Thank you, Richard! Thank you for posting this sweet review and for your patience with us. We are so glad that it was a simple setting chnage on the recirculation pump that was needed. We appreciate you, Richard! Thank you for choosing Pipe Wrench to re-pipe your home! - Laura C., Customer Satisfaction SpecialistReview fromBrian T
Date: 09/19/2022
5 starsBrian T
Date: 09/19/2022
Service was great, comprehensive, and priced reasonably. I appreciated how thorough the service tech was. I'm a first time customer and will certainly depend on them in the future!Pipe Wrench Plumbing, Heating & Cooling
Date: 09/21/2022
Thank you, Brian! We are so happy that you are pleased with the work conducted. Thank you for your kind words and for choosing Pipe Wrench to replace your wax ring and reset your toilet. We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromDawn N
Date: 09/19/2022
5 starsDawn N
Date: 09/19/2022
Kyler was outstanding as walked me through everything so i couod understandPipe Wrench Plumbing, Heating & Cooling
Date: 09/21/2022
Dawn, thank you so much for taking the time to post a 5-star review for Kyler. He is a true asset to our team. He's knowledgeable and conscientious, and an advocate for his customers. Thank you for your kind words, and for being a loyal Pipe Wrench customer! We appreciate you! - Laura C., Customer Satisfaction SpecialistReview fromErin I
Date: 09/19/2022
5 starsErin I
Date: 09/19/2022
Bobby was fantastic and made sure that I understand everything he was doing before he did it.Pipe Wrench Plumbing, Heating & Cooling
Date: 09/20/2022
Thank you, Erin! You ROCK!! We appreciate your taking the time to post a review on multiple review sites - it means the world to us! and thank you for entrusting PIpe Wrench Home Services with clearing that main link clog. We appreciate you! - ***** C., Customer Satisfaction SpecialistReview fromJH J
Date: 09/12/2022
5 starsJH J
Date: 09/12/2022
They are the best!!!!!!!!! Do great work. Actually know what they're doing & guarantee their work. Leave it clean. Explain everything. Super nice too.Pipe Wrench Plumbing, Heating & Cooling
Date: 09/13/2022
It looks like you knocked out a whole "to-do list" of small plumbing projects! Nice! Thank you so much, Ms. Jordan, for taking the time to post a wonderful review for Colin and Pipe Wrench. We sure do appreciate you! Thank you for entrusting Pipe Wrench with the care of your home's plumbing and HVAC systems. :-) - Laura C., Customer Satisfaction SpecialistReview fromTerry M
Date: 09/08/2022
5 starsTerry M
Date: 09/08/2022
Justin and Steve were prompt and on time. They were a great team and knowledgeable about my water heater problems. They had to replace the water heater. Thank you, Justin, Steve and Pipe Wrench.Pipe Wrench Plumbing, Heating & Cooling
Date: 09/12/2022
Terry, you are amazing. I recognized your name right away. You are always so thoughtful to post a review of our work. Thank you for your kind words for Steve, Justin and Pipe Wrench, and thank you for choosing Pipe Wrench to be your plumber of choice! - Laura C., Customer Satisfaction SpecialistReview fromBetty H
Date: 09/06/2022
5 starsBetty H
Date: 09/06/2022
Kyler came out and did fantastic as he got the job done quickly and effectivelyPipe Wrench Plumbing, Heating & Cooling
Date: 09/07/2022
Thanks, Betty!! Kyler is a true asset to our plumbing team because of his knowledge, skill, and conscientious work. We appreciate your taking the time to post a 5-star review of his work. Thank you for choosing Pipe Wrench Home Services!! - Laura C., Customer Satisfaction Specialist
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