Reviews
Customer Review Ratings
Average of 331 Customer Reviews
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Review fromTim M
Date: 12/31/2024
5 starsTim M
Date: 12/31/2024
Kyler was on-time, knowledgeable, and extremely professional. Also, very thorough - inspected crawl space.
Pipe Wrench Plumbing, Heating & Cooling
Date: 02/05/2025
Tim, thank you, so much, for your 5-star review for Kyler and your thoughtful reply! We are glad we were able to fix your water heater problem and we appreciate your business. Thank you for choosing Pipe Wrench for your plumbing service needs. - Wilson L., Customer Satisfaction SpecialistReview fromDennis B
Date: 12/23/2024
5 starsDennis B
Date: 12/23/2024
Alex was professional and very informative about the issues my heating system was having and the subsequent fixes involved. I had a fair number of questions he addressed patiently and in detail. Most days you get what you pay for and PWPHC are top-notch.Pipe Wrench Plumbing, Heating & Cooling
Date: 12/30/2024
Dennis, thank you so much for your fabulous review for Alex. He is incredibly knowledgeable and we are grateful to have him on our HVAC team! I'm sure it was a great relief that your heating unit's issue was a simple fix!! We appreciate your kind words, and your business. Thanks, again, Dennis! - Laura C., Customer Satisfaction SpecialistReview fromBrianna P
Date: 12/17/2024
5 starsBrianna P
Date: 12/17/2024
Efficient maintenance and reasonable pricing. Would definitely call/recommend this company.Pipe Wrench Plumbing, Heating & Cooling
Date: 12/20/2024
Brianna, thank you, so much, for your 5-star review for Kellan and your recommendation to call Pipe Wrench! We appreciate your thoughtfulness and your business. Thank you for choosing Pipe Wrench to clear your clogged drain. - Laura C., Customer Satisfaction SpecialistReview fromTim G
Date: 12/06/2024
5 starsTim G
Date: 12/06/2024
They came and got my heat back running within a hour. He explained everything he did before he did it.Pipe Wrench Plumbing, Heating & Cooling
Date: 12/13/2024
Thank you, Tim, for taking time to post a 5-star review for Keifer! We are glad he was able to track down and repair the shorted wire to your pressure switch, and replace the fuse for you. Glad you got heat again quickly! Thank you, Tim, for relying on Pipe Wrench! - Laura C., Customer Satisfaction SpecialistReview fromWillie & Alma G
Date: 12/05/2024
5 starsWillie & Alma G
Date: 12/05/2024
Contractors David and his assistant Alex did a wonderful job. TPipe Wrench Plumbing, Heating & Cooling
Date: 12/09/2024
Willie & Alma, thank you so much for taking the time to post a positive review for David and Alex's work replacing your toilets. We appreciate your kindness and your business! - Laura C., Customer Satisfaction SpecialistReview fromScott K
Date: 12/02/2024
5 starsScott K
Date: 12/02/2024
We use these guys for all our Plumbing/AC-Heating needs. They are very helpful and explain everything they are doing and give you a rundown on all your equipment before they leave. They can service/install anything you need. The guys that come to do our yearly inspections are wonderful.Pipe Wrench Plumbing, Heating & Cooling
Date: 12/03/2024
Scott, thank you so much for your continued trust in Pipe Wrench for all your plumbing, heating, and cooling needs! We're thrilled to hear how helpful and thorough our team has been during your yearly inspections and service visits. Providing clear explanations and ensuring you're fully informed about your equipment is always our goal.
We truly appreciate your kind words and loyalty—it means the world to us. If you ever need anything, don’t hesitate to reach out. We look forward to serving you for years to come! - Laura C., Customer Satisfaction SpecialistReview fromDavid W
Date: 11/30/2024
5 starsDavid W
Date: 11/30/2024
Technician was efficient, polite, kept me informed, and fixed the problem.Pipe Wrench Plumbing, Heating & Cooling
Date: 12/03/2024
Thank you, David, for taking the time to post a great review for Austin W. We are so glad we were able to get your water flowing again. Thank you for you for your kind words and for choosing Pipe Wrench to replace your clogged PRV. - Laura C., Customer Satisfaction SpecialistReview fromLisa Marie W
Date: 11/29/2024
5 starsLisa Marie W
Date: 11/29/2024
Pipe Wrench has been to my house multiple times for plumbing repairs. They are always informative, professional and friendly. Highly recommend this company and will continue to use them in the future.Pipe Wrench Plumbing, Heating & Cooling
Date: 12/01/2024
Thank you so much for your kind words and continued trust in Pipe Wrench, Lisa! We're thrilled to hear that our team consistently delivers the informative, professional, and friendly service you deserve. It means a lot to us that you highly recommend our company, and we look forward to assisting you with any future plumbing needs. Thank you for being such a valued customer! - Laura C., Customer Satisfaction SpecialistReview fromRhonda R
Date: 11/27/2024
5 starsRhonda R
Date: 11/27/2024
My plumbing job was done quicker than I expected. I was shown pictures of the finished job and all looked very good. One thing I didn’t know was they installed antifreeze water spigots on the outside of my house. Now I don’t have to worry about that. All the men that did my plumbing were very professional, kind and I trust the work they did. I always use Pipe Wrench Plumbing and would definitely recommend them.Pipe Wrench Plumbing, Heating & Cooling
Date: 12/01/2024
Thank you so much for the wonderful review, Rhonda! It was our pleasure to complete the repipe project for your home. Ensuring that everything—from your water heater to the hose bibs—is functioning seamlessly is what we’re here for. We’re glad you’re happy with the updates, including the pressure regulator valve, whole-house shut-off valve, frost-free hose bibs, and all the other improvements. Your satisfaction means the world to us, and we look forward to being your go-to team for any future needs. Thank you for choosing Pipe Wrench! - Laura C., Customer Satisfaction SpecialistReview fromChris G
Date: 11/26/2024
5 starsChris G
Date: 11/26/2024
Austin did a great job. He was thorough and knowledgeable. I would definitely call on him again for any other plumbing job at my home.Pipe Wrench Plumbing, Heating & Cooling
Date: 12/01/2024
Thank you, Chris, for sharing your experience and leaving such a great review! We're thrilled that Austin was able to take care of your loose toilet by installing a new mounting system and wax ring, as well as resetting and securing it. We’re also excited to welcome you to our Peace of Mind Maintenance Plan family! Rest assured, we’ll keep your plumbing and HVAC systems in top shape. Your trust means everything to us, and we look forward to serving you for years to come! - Laura C., Customer Satisfaction Specialist
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