Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Conditioning Contractors

Hiller Plumbing, Heating, Cooling & Electrical

Reviews

This profile includes reviews for Hiller Plumbing, Heating, Cooling & Electrical's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Hiller Plumbing, Heating, Cooling & Electrical has 18 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.49/5 stars

    Average of 156 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTed C

      Date: 08/19/2023

      5 stars
      On Thursday, 8-17-2023, Hiller
      Technicians Jon w*** @ Joey installed my new ***** heating and cooling system. Both technicians
      were very nice, pleasant, professional and answered all my many questions. Jon & Joey did an
      outstanding installation job. Afterwards, Jon instructed me and my wife on how to use the new wi-fi
      thermostat and installed its app on
      our cell phones so we could control the HVAC unit from our cell phones.
      Jon @ Joey are good ambassadors for & a credit to Hiller.
      Great job Guys.
    • Review fromSherry C

      Date: 08/19/2023

      1 star
      Hiller came out and pressured us to get new ducts since the old ones had mold on them. They said it would cost a certain amount to do the work but the price was outrageous. We went ahead and agreed to do it. Then they came back and said the air conditioner had mold all in it and it couldn’t be cleaned and so we needed a new one instead. Well, the price was extremely outrageous but we went on and agreed. After reconsidering then we had them to stop but we still owed a lot of money. After others have seen what they did they all agree that they didn’t do the amount of work they we paid for.
      They may promise to get you finished before others do but be prepared to pay an enormous amount of money for it.
    • Review fromSikorsky L

      Date: 08/06/2023

      5 stars
      Reasonable and fair business to work with. Went out of their way to ensure customer satisfaction, followed up to see if anything additional was needed and thoroughly explained the services that were provided.
      Honest business that was not afraid to admit when they were in the wrong, and very quickly rectified their mistake.
      I am a Happy Hiller Member.
    • Review fromJuan G

      Date: 08/04/2023

      5 stars
      Hiller has definitely met my expectations. Services and packages are affordable and useful. Jason M***, our last technician who inspected our unit was great! He was easy to talk to and very professional. Wouldn’t think twice about recommending.
    • Review fromAudie S

      Date: 08/03/2023

      5 stars
      The guys have really tried hard to get the problem solved and I think they did!!! Great job
    • Review fromOddie S

      Date: 08/01/2023

      5 stars
      We always get the best service from Hiller and recommend them for any problem.
    • Review fromJake R

      Date: 07/01/2023

      5 stars
      Tom was able to get us up-and-running on short notice. With an older unit with older refrigerant, he was able to keep us going for a little while longer.
      Appreciate the patience and customer service during his visit.
    • Review fromTeresa B

      Date: 06/30/2023

      5 stars
      Kenneth and Kade did excellent work and are very knowledgeable. Highly recommend 10/10 , I also signed up for the Happy Hiller club
    • Review fromVicky M

      Date: 06/26/2023

      3 stars
      I have always liked doing business with Hillard until now!!!!! I was told I needed a new ac unit put in. My unit was freezing over. They came out and told me it would be best to put in a new one. I was skeptical about this because ever since I was told that it has been running great. I decided to go ahead and put the new one in because I new the one I had was old. Their project manager came out to talk to me and I decided to go with it. He said he would be there to help me along the way. I texted him to see how it was going and have never heard back. I have the feeling they just want your money and don't care!!!!! I won't buy anything from them again.
    • Review fromJason H

      Date: 06/20/2023

      5 stars
      Absolutely professional and very knowledgeable! They know thier stuff! Went over all the issues and explained in terms I could understand.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.