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Business Profile

Financial Services

Advance Financial

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Reviews

This profile includes reviews for Advance Financial's headquarters and its corporate-owned locations. To view all corporate locations, see

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Advance Financial has 91 locations, listed below.

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    Customer Review Ratings

    1.13

    Average of 110 Customer Reviews

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    Review Details

    • Anthony H.

      Date: 11/09/2023

      Anthony H.

      Date: 11/09/2023

      I wish I had paid more attention before agreeing to accept their assistance. I just realized I have been paying $217.00 per month since 2019 for them lending me $1500 dollars. I just looked and I still have a balance of $981 after 4 years. If my review can help anyone please don’t no solicit any services from Advanced Financial. I now see why they are no longer allowed to do business in the state of Virginia. Please let my testimony be a lesson to any future potential victims to stay away and read each document carefully!

      Advance Financial

      Date: 11/13/2023

      Hi *******. The Company has reviewed the account and we'd love to talk with you further to work out this issue. Someone from our leadership team will be calling you.

    • Denise K

      Date: 10/20/2023

      Denise K

      Date: 10/20/2023

      DO NOT BORROW MONEY FROM THEM…This company is a scam.
      They are ridiculous…what a rip off..How in the world is the interest rate so high? I Borrowed $1,500 made a $360 dollar payment every other week $720 a month…After paying over 2,000 dollars, I called to pay it off. I paid a $1,300 dollar payoff (which I thought was the balance) only to find out I still owe $240 dollars more. I called customer service and said why didn’t the lady say that when I was doing a payoff..the guy said you owe more money and I will need to call you back..I received no call back. This was a stupid mistake on my part to use them. I should have borrowed from my 401k. Please find other means of borrowing money. I promise you, you would not be satisfied with the end result borrowing from them.

      Advance Financial

      Date: 11/07/2023

      Hi ******, thank you for your feedback. At Advance Financial, we offer loans and other financial services to meet the needs of our customers. If you would like to discuss this issue further, we are happy to help. Just send us your full name and phone number along with a good time to call to [email protected].

    • Jeanne S

      Date: 10/12/2023

      Jeanne S

      Date: 10/12/2023

      I received a voicemail from "Ethan" from "Zips Financial Help" who said he had been "reviewing my financial records." When I called the number back, the person said the name of the company is "Advance Financial." When I asked how they got my number and my financial records, the man said that they don't have my records but that they had data that I searched for personal loan on the Internet. I have not searched for a personal loan. When I asked to speak to someone who could tell me how they got my data, the man said he would take me off their list and then hung up on me. I called back and got a different woman. When I asked to speak to her manager, she hung up on me.

      Advance Financial

      Date: 10/16/2023

      Hi ******, thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We'd love to help with this matter. Please send us your full name, phone number and a good time to call to [email protected] and a member of our leadership team will get back to you ASAP. Thank you for the feedback.

    • tony l

      Date: 09/18/2023

      tony l

      Date: 09/18/2023

      This broker is a scam if only I had read about them before going into trade with them. ?? they keep telling me to deposit more of my funds.. After I read about them and concluded and decided to reach out to Mrs. H***** after I read so many reviews on how She has helped a lot of victims. Well, I am glad Mrs. H***** was able to help me recover my money. You can get in touch with HER on their company mail
      Email: ******************* * ***** ***  

      Advance Financial

      Date: 09/19/2023

      Hi ****, thank you for reaching out. We've checked our system and don't seem to have an account for you. If you would like to discuss any concerns, we are happy to help at [email protected]. Thank you for the feedback.

    • Nyoka A

      Date: 09/16/2023

      Nyoka A

      Date: 09/16/2023

      Stay away from this predatory lender. They should be put out of business. Interest rate of 360% (how on earth is that legal? **). Imagine making monthly payments larger than your car payment but the balance never goes down. Imagine that after only a year and a half you end up paying almost 4 times the amount borrowed. If you need money, you are better off finding a loan shark. SHUT THIS SCAM OPERATION DOWN!

      Advance Financial

      Date: 09/19/2023

      Hi *****. I believe we've been able to resolve this issue with you. If not, please let me know at [email protected] and we'll work to a good solution.

    • Jessica P

      Date: 08/24/2023

      Jessica P

      Date: 08/24/2023

      Absolutely horrible, I was on a chat giving the gentleman everything he was asking for an he pretty much called me a liar saying my account number I was lying about even though a gave him multiple statements showing him that's what is was. Never in my life I have been so disrespected. I turned down the loan because no one ever deserves to be treated in such a way . An its definitely not how you run a business. So they need to train there workers better or teach them how to talk to customer's I definitely have made a statement on ******** an ********* about this business no one deserves this . An I do have a pretty good platform that some people will see an hopefully say them a peace of mind from the is horrible employee. I promise you choose a different company

      Advance Financial

      Date: 08/29/2023

      Hi *** ******. Thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. If you would like to discuss your concerns, we are happy to help at [email protected]. Thank you for the feedback.

    • Jane M

      Date: 08/23/2023

      Jane M

      Date: 08/23/2023

      Dear Public,
      Just for a little over 4 months now. I've had the same loan LESS than $1,000, way under. I've almost paid it off 2 times. In these times, the interest rate had increased so much I went over my loan amount. The minimum payment was $190+. I had just paid $160 the last payment, the interest accrued that $190+. This is the direct result of this companies gross intolerance to people's suffering and while not caring, they'll add some more fees on top of your frustration (not literally). The point is, they don't care about customers, the company is set up for you to fail and go bankrupt.
      This is highway robbery, DO NOT and I repeat DO NOT GO HERE.
      Sincerely,
      A customer who has to file bankruptcy

      Advance Financial

      Date: 08/24/2023

      Hi ****. Thank you for reaching out. At Advance Financial, we strive to always serve our customers with courtesy, efficiency, and respect. We meet our customers' needs by offering loans and other financial services. If you would like to discuss any concerns, we just need your full name and a phone number sent to [email protected] and we will be happy to help. Thank you for the feedback.

    • Rene' E

      Date: 08/22/2023

      Rene' E

      Date: 08/22/2023

      I’m stealing this message from **** ** I have the same issue! These calls are predatory!
      No idea how this place got my number, but I’ve been getting 3-4 calls a day from them. I’ve requested to be added to their Do Not Call list about 10 times, but they still call…always from a different number, so I can’t even get the calls to stop by blocking them. I’ve never expressed any interest in this service and have zero need for it. Judging from the reviews I’ve been reading, this place shouldn’t even be in business. I JUST WANT THIS PLACE TO STOP CALLING ME!!

      Advance Financial

      Date: 08/24/2023

      Hi, ****'. Thank you for contacting us. It sounds like you've had a bad experience. At Advance Financial, we don't make what would be called "cold calls" so not sure where these calls are coming from. We're more than willing to help get to the bottom of this. Just email us at [email protected] and we can go from there.

    • Missy J

      Date: 08/11/2023

      Missy J

      Date: 08/11/2023

      DO NOT BORROW MONEY FROM THEM. How in the world is 399.00% interest legal? Borrowed $750, made a $300 payment. Interest charged was $247. No one was helpful when I called customer service.

      Advance Financial

      Date: 08/14/2023

      Hi *****. We'd love to discuss this with you further. Please email us a good time for our leadership team to give you a call at [email protected] and we'll get with you then? Thank you for the feedback.

    • Robert O

      Date: 08/02/2023

      Terrible company. Will never be able to pay off amount borrowed. $350.00 fee every 2 weeks and only $15.00 going to loan amount. Have called for explanation of fees and nobody could explain what they are for and no explanation when loan taken out. Predatory lending at its finest and should have a lawsuit brought against them

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