Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Digital Marketing

Strata Health Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Marketing.

Reviews

This profile includes reviews for Strata Health Group's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Strata Health Group has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.44/5 stars

    Average of 418 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJesus C

      Date: 02/02/2023

      5 stars
      Well organized, very professional, caring, and helpful will promote and support on any time
    • Review fromSharon M

      Date: 01/30/2023

      1 star
      I think I paid 234$a month for nothing, I went to urgent care and they told me they pay for urgent visits, now I'm trying to get the bill paid that is now way past due and no one ever answers the phone for the claims department. I could have just paid the clinic and not have gave my hard earned money to this company. What a waste!
    • Review fromDiana H

      Date: 01/25/2023

      5 stars
      ****** did a great job explaining the features of the plan I purchased! Thank You again ******!
    • Review fromMark M

      Date: 01/23/2023

      5 stars
      **** the person I talked to was very helpful and got me to whom I needed to talk to.
    • Review fromJenni L

      Date: 01/23/2023

      5 stars
      ***** was polite and transfered me to billing, giving me the information just in case the phone disconnected.
    • Review fromMary%fname% W

      Date: 01/23/2023

      5 stars
      When I have spoke with an employee on the phone with any concern or question, they have been very polite and helpful. That is a great way to conduct business, thanks to all.
    • Review fromJared S

      Date: 01/20/2023

      5 stars
      I agree with my payment plan, even without health insurance for a short time? Joppa Health group wanted less the payment of what Strata ins had been ************** Limited on things I need, such as Insulin and other diabetic supplies? Prescription insurance is nice!!
    • Review fromBobbi S

      Date: 01/20/2023

      1 star
      When I first signed up with this company everything was perfect and it had the coverage I needed for my family. When I received my insurance cards my name and daughter's name was spelled wrong so I called to have it fixed. That's when they told me the insurance wasn't for my family. Right on the insurance card it says family so I was confused. The lady I talked to was confused so she had to transfer me to someone higher up on the food chain. That's when I should have canceled. This is not insurance it is a scam and trying to get a hold of anyone is like pulling teeth. For your sanity go somewhere else.
    • Review fromTosha H

      Date: 01/19/2023

      5 stars
      Spoke with the Supervisor and she was very helpful and explained the policy in detail and made the nesscary adjustments needed. I was very pleased with the company.
    • Review fromGuy G

      Date: 01/18/2023

      1 star
      Strata Health Group is probably the most unethical company that I've ever dealt with in my 60 years of life. I was directed to them through the Obamacare Marketplace, by a very deceitful representative who **** the praises of Strata as a great alternative to traditional insurance. He said only three things weren't covered: mental health, pregnancy, and addiction. He said everything else was covered 100%. it sounded great, so I signed my family up. After receiving my "welcome packet" I discovered that there are actually about 20 things that they don't cover at all, including cancer treatment. My wife had had breast cancer 4 years earlier, so this was pretty distressing news. None of my calls to the Marketplace were returned. I had to drop my wife from the plan and find additional coverage for her elsewhere. But this was only the beginning of the Strata nightmare. The worst part was that I couldn't find a doctor or clinic within 50 miles of me that took their plan. So it was essentially worthless coverage. At that point, I was just keeping it so that I wouldn't get penalized on my taxes. And sometime last year I discovered that they only reimburse patients for about 15% of their bills. After a few heated phone calls with them concerning their rip-offs, they cancelled me. I actually didn't care as I'd just found coverage with a real insurance company (that I'd had before), not a scam outfit like Strata. My advice to anyone out there who is looking for affordable health care coverage is to look somewhere other than with Strata, or Adroit (their parent company.) They're total rip-offs!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.