Reviews

This profile includes reviews for Six Flags Corporate Office's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Six Flags Corporate Office has 28 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Six Flags Corporate Office

  1000 Ballpark Way Arlington, TX 76011-5168

• 

  Six Flags Corporate Office

  17000 W Interstate 10 San Antonio, TX 78257-9503

• 

  Six Flags Corporate Office

  1800 E Lamar Blvd Arlington, TX 76006-7304

• 

  Six Flags Great Escape & Splashwater Kingdom

  1172 State Route 9 Queensbury, NY 12804-1372

• 

  Six Flags Over Georgia

  250 Cobb Pkwy N Marietta, GA 30062-3503

  

Review Details

• Review fromAngie J.

  Date: 10/26/2022

  1 star

  Angie J.

  Date: 10/26/2022

  Which topic should I visit first? The racism or the unprofessionalism that takes place in the park and the corporate office. On Saturday October 15, 2022, my family and I were unfortunate to come across a very unprofessional, disrespectful, racist "supervisor" by the name ******. As I was trying to express to her that there were tons of staff members standing by the entrance yet not one of them who was knowledgeable, and I wanted a refund because we didn't get to enjoy the park at all after spending $600. Because I was upset, and she didn't like the facts that I was stating she was getting aggressive, widen her eyes as if I was supposed to be intimidated, not to mention she slammed the curtain shut, in my face, on the window located at guest relations and threatened to no longer assist me if I didn't move from the window. My mother-in-law, who is *****, approached the window and her entire demeanor and attitude changed with her. After feeling hurt and disrespected I choose to escalate the matter to corporate thinking I was going to get a different approach, yet I didn't, but I wasn't surprised due to the unprofessionalism that took place with a so-called supervisor. I contacted the location and spoke to someone by the name ****** who was quote on quote filing a complaint on my behalf just to find out within minutes that my compliant was entered and closed immediately. I then choose to contact corporate myself on October 17 (Spoke to someone by the name ***** who stated i will received a resolution no later than Friday October 21), 21, 24 (left a voice mail no call back), and the 25 i finally got through just to receive more excuses, lies, and unprofessionalism. I spoke to someone by the name ***** who tried to tell me ***** didn't work there and then I called back and spoke to ****** who told me that I can call BBB and take whatever approach I wanted to except NOT ONE PERSON HAS ADDRESSED THE **** THAT I WAS TREATED DIFFERENTLY DUE TO MY RACE! DISGUSTING BEHAVIOR.

  Six Flags Corporate Office

  Date: 07/20/2023

  Hi *****, we appreciate your feedback and would like to hear more from you regarding your experience. Please reach out to us at **************************************************** so we can better assist you.

• Review fromMeghan A

  Date: 10/22/2022

  1 star

  Meghan A

  Date: 10/22/2022

  Six flags *********** discriminates against employees with disabilities by using them as scapegoat and letting minors and international employees get away with employee theft .Six flags *********** is a dishonest company and they need new management and compassion and disability training and shut down they are cruel and non compassionate toward employees with disabilities.

  Six Flags Corporate Office

  Date: 05/12/2023

  
  Hi, ****** wed love to know more to see if we can be of any help. If youre in need of any assistance, please send an email to ****************************************************

• Review fromJennifer P.

  Date: 10/19/2022

  1 star

  Jennifer P.

  Date: 10/19/2022

  Six Flags Hurricane Harbor in Spring Texas allowed my 12 year old son to purchase a season pass without a parent present (he went to the park with friends under the assumption they had an extra ticket, he took my card with him for food purchases). When the Six Flags employee put in his information they misspelled his name (as confirmed 4 months later by a Six Flags guest relations chat representative). Because of this we have not been able to access his online account. The only resolution was to fix his name at the park he bought his pass at. Hurricane Harbor is closed for the season, so by the time we realized the Six Flag employee's error we could not have it changed until next year. We were confirmed by the chat representative that his card would work at Fiesta Texas. I bought an additional ticket for $80 for myself with plans to use his season pass for his entry. We found out at the gate that his card was not able to be used on that particular date due to it being a blackout date. We would have known this had we been able to access his online account. We were forced to pay an additional $80 (the price of his season pass!!) for a day ticket for my son as mine was not able to be refunded at that point and we drove 4 hours to visit the park. I contacted customer service when we returned home and was told that Six Flags does not do refunds or returns. I requested an alternative compensation such as a complimentary return ticket or a season pass upgrade due to THEIR error costing us an additional $80. It has been over 1 week without a reply from their Guest Relations Department.Six Flags Hurricane Harbor was completely irresponsible to allow a 12 year old to use a card to buy a season pass, misspell his name, not allow us to make any changes to his account, but they were perfectly happy to take our money.

  Six Flags Corporate Office

  Date: 05/12/2023

  
  Hello ********, we understand your frustration. ******** could you please send an email to **************************************************** so one of our expert Support Agents can assist you with your concern. Thank you!

• Review fromStephen S

  Date: 10/11/2022

  1 star

  Stephen S

  Date: 10/11/2022

  Very few rides were open. Flash pass was a complete waste of money. Definitely not worth the cost of going to the park. Would not recommend going off seaaon.

  Six Flags Corporate Office

  Date: 05/12/2023

  
  Hi *****, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.

• Review fromTravis M

  Date: 10/09/2022

  1 star

  Travis M

  Date: 10/09/2022

  Complete scam. This place is set up to frustrate you. If you buy a season pass, it does not include all areas of the park. Each thing you try to do is another expense. Things listed as part of your pass on the website are not honored in the park. "Oh you need X" or "We do not honor that anymore" get used to hearing these. Staff is generally unhelpful. Six Flags must be desperate to feel the need to milk paying customers to this extent. It's the theme park version of a free to play mobile game, but you still need to pay up front. False advertising at its finest.

  Six Flags Corporate Office

  Date: 05/12/2023

  
  Hi ******, we appreciate your feedback and would like to hear more from you regarding your experience. Please reach out to us at **************************************************** so we can better assist you.

• Review fromWanda G

  Date: 08/31/2022

  1 star

  Wanda G

  Date: 08/31/2022

  Yesterday, Went to Six Flags in ********** but was concerned that the King ***** kept having to be shut down due to technical difficulties. This is coming a few days after several people were injured on ******* a few days ago. These rides need serious servicing!! Scared to go back. 8-30-2022

  Six Flags Corporate Office

  Date: 05/12/2023

  
  Thanks for your feedback. Were sorry to hear we disappointed you. We will connect with management on this matter.

• Review fromKimberly M

  Date: 08/30/2022

  1 star

  Kimberly M

  Date: 08/30/2022

  I bought membership passes last year was making regular payments on them then payments stopped coming out of my account. It had been about a year so I assumed the payments were complete. I knew six flags had new passes they were coming out with so I just thought they were ending the memberships once the 12 months were up. So I bought three brand new passes and started making payments on them. Well come August I got a letter I. The mail from a collection agency saying I owed 236 dollars to six flags. I was very confused so I called them several times which by the way no one answers! Finally got a hold of one person who told me she couldnt deal with it call collections so I called them and they said they couldnt deal with it, so got a hold of someone through chat at six flags not phone of course because no one answers and turned out the 12th month wasnt pulled from my account so they continued to charge me until the account finally defaulted at ****** then sent it to collections. Not once was I ever notified that I had missed a payment or that I was continuing to miss payments. Instead they continued to charge me and let me buy all new passes for the exact same people under the exact same email. Then sent me to collections and refused to help at all. I will never ever buy passes for six flags again.

  Six Flags Corporate Office

  Date: 05/12/2023

  Hello ********. Please allow us to take a closer look at this for you. When you have a moment, please reach out to us at *************************************************** with your order numbers so we can investigate this for you. 

• Review fromJessica H.

  Date: 08/26/2022

  1 star

  Jessica H.

  Date: 08/26/2022

  We went to the park earlier in the summer and bought passes for our family knowing we had several opportunities to go with friends and family this summer. When we got home, the system was having trouble locating us and we were not able to create our online profiles, thus not able to receive our actual physical passes. We contacted customer support numerous times (5) and they were never able to locate us in their system. I provided all of our names, emails, mailing address, phone numbers, transaction ID's, last 4 of our card used, the bank, EVERYTHING. Every time they said a supervisor would contact us. No one did, EVER. Until I started posting on their social media. Then, finally someone reached out almost 2 months later. At this point, we had missed all of the opportunities to go with our friends and family to the park. We just wanted a refund. They are currently denying our request because we went in the park once, on the day we purchased the passes. But on the day you purchase, you don't get ACTUAL passes. You have to register online, to which the system wouldn't let us register and their customer service agents could not find us in the system. Until today, when they said we have until 9/5 to use our passes. So we paid for passes that we were not allowed to use due to their system error. SCAM!!! We live right down the road and will not be visiting again. I can't believe a sham like this is in our community. I told them we would be happy to pay for the day we were there, but since we were not able to be located in their system to RECEIVE the passes to use, we wanted a refund for the remainder. HORRIBLE!

  Six Flags Corporate Office

  Date: 05/12/2023

  
  Hello *******, we understand your frustration. ******* could you please send an email to **************************************************** so one of our expert Support Agents can assist you with your concern. Thank you!

• Review fromDenise C

  Date: 08/20/2022

  1 star

  Denise C

  Date: 08/20/2022

  Their policy for the handicapped is outrageous! They treat you differently depending on what mood the person is in. First time she was in a good mood I got a bracelet and just went to the exit to get on. Second time she was in a pissy mood got a piece of paper looking for me to walk up the long exit ramp to get a return time that is twice the regular lines wait. First if you are going to require a return time have someone at the exit then. There is a reason we are handicapped. Second is making us wait twice as long as the normal Que is discriminatory!!! Horrible!! When I write and email about it I get a ***** to be you answer! Get an app like ****** move into the 21st century!! Wont return until you do something about it!

  Six Flags Corporate Office

  Date: 05/12/2023

  
  Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. We will pass along your feedback to management.

• Review fromElizabeth C.

  Date: 08/18/2022

  1 star

  Elizabeth C.

  Date: 08/18/2022

  Hello, I attended Six Flags *********** on August 18. I was on the Joker ride with 2 of my friends when I felt your employee **** was being extremely rude. A woman of a larger size tried to go on the attraction, and the seat belt would not fit. The woman decided to leave, but the husband and son continued to go on the ride. The employee **** then began to speak into his headset about her weight and make comments. I feel like this was super inappropriate to do, and made me feel extremely uncomfortable. When I was exiting the ride he was flipping off his coworkers in front of everybody.Warm Regards, EMC

  Six Flags Corporate Office

  Date: 05/12/2023

  
  *********, thank you for letting us know, and we apologize for the experience you had. Hope youll give us another chance in the future.