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Business Profile

Lawyers

Linebarger Goggan Blair & Sampson, LLP

Complaints

This profile includes complaints for Linebarger Goggan Blair & Sampson, LLP's headquarters and its corporate-owned locations. To view all corporate locations, see

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Linebarger Goggan Blair & Sampson, LLP has 41 locations, listed below.

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    Customer Complaints Summary

    • 553 total complaints in the last 3 years.
    • 105 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/15/2025

      Type:Billing Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I just received a letter stating that I had a parking ticket with Citation 000191713-01 from 5/21/2009 with license plate# *** EEU, no make or model info. I've never owned a vehicle with that plate #, this isn't me. The website doesn't give me any additional information, and the 800 number keeps you on hold forever with no answer so far. This is not my ticket, I would like for them to clear my account.

      Business Response

      Date: 07/16/2025

      On behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), I am responding to the consumer complaint filed with your office by ******* ****.  Mr. ***** complaint regards an account owed to our client,the City of ******.

      The complaint alleges that Mr. **** received a letter from the Firm regarding a citation balance owed the City of ******.  The ticket listed on the Firms letter, City of ****** Citation No. P000191713-1, was issued on May 21, 2009 to a blue Dodge with Oregon license plate number ******.  Pursuant to the clients records, at the time of the violation the vehicle was registered to ******* ****.

      Attached is a copy of the citation and the current balance for this account is $114.84. 

      Please accept the above information as our response to the complaint.  We trust that this information will be sufficient to allow for resolution of the complaint.  In the event additional information is desired or necessary, please let us know.

      Customer Answer

      Date: 07/16/2025

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  I appreciate the additional information, at first I did not think this was my ticket, the vehicle make/ model information really helped me remember.  I apologize for any inconvenience.  

      Cheers,

      ******* ****
    • Initial Complaint

      Date:07/02/2025

      Type:Billing Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 7/1/25 I received a letter in the mail from Linebarger Goggan *********************************************** LLP stating a notice of outstanding tax liability in the amount of $1,030.32 for **************. This letter was addressed to a similar name closely resembling an LLC I had formed last year, 4/24, and addressed to my personal address. If you do a SC secretary of state lookup, there are about 6 or so business with similar names. I am the sole proprietor and never filed for an EIN nor with SCDOR. Furthermore, I have never reported revenue nor even filed for the 2024 tax year as of the letter being sent out as I had filed an extension earlier this year. I contacted the law firm from the contact information within the letter and gave them as much information on the letter that I was comfortable providing (as I do not know if this was a scam at this moment) and explained that to them. They wanted me to provide personal information that I was not comfortable providing. The next day, 7/2/25, I contacted SCDOR and spoke with several different departments including collections asking if there was any tax owed. Providing my social, name, address, and the registered LLC, there is no tax liability owed from *****. I then called back to the law firm and explained there was a misunderstanding of my information getting mixed up between someone else or, a scam. They were extremely unwilling to help clear the confusion without wanting me to provide personal information to which I am uncomfortable doing. Per SCDOR, I owe nothing and there could not even have been any money owed as it was just opened up last year and did not report any income to SC. The letter came with an account number, ******* and a "our file no." ********. The amount allegedly owed is $1,030.32.

      Business Response

      Date: 07/07/2025

      Mr. ********

      We are in receipt of your BBB complaint dated 07-03-2025.  Thank you for the information within your complaint.   We have reviewed all information and confirm that your information was inadvertently obtained through **** tracing efforts.   We have removed your contact information from our records and you should receive no further communications from our office relating to this matter.   We apologize for any inconvenience.  If you have further questions please let us know.

      Customer Answer

      Date: 07/07/2025

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Regards,

      *** ********
    • Initial Complaint

      Date:06/17/2025

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      It has been 10+ years since I sold business and I am being told that taxes are due to state of SC. I have not been aware of this until I received letter from this law firm. I feel these taxes owed would had been settled at closing of business or would have come out of my state refund. I have checked local and state tax offices, but can't locate were any taxes are owed for this business.

      Business Response

      Date: 06/23/2025

      Mr. Bryant

      We are in receipt of your BBB complaint in the matter.

      Linebarger Goggan Blair & Sampson, LLP is contracted
      with the South Carolina Department of Revenue to assist them in collecting and
      resolving outstanding and unresolved tax obligations.   We want to
      protect your security and privacy.  Because this BBB complaint process is
      not a fully secure means through which we can communicate, we are limited in
      our ability to fully disclose and communicate all relevant details.  
      We have confirmed with our client that the outstanding tax obligation is valid
      and unresolved.   Please contact our office at 877-521-3044 and request to speak with Supervisor Rose Garey at ext 756518.  We will provide
      courteous and meaningful assistance that will provide explanation and details
      to resolve your inquiry.

      Customer Answer

      Date: 06/23/2025

      Complaint: 23479529



      I am rejecting this response because:

      The address listed for this business for the tax is not the address of the business I owned.   I also sold the business I owned in 2015.  



      Regards,



      Matthew Bryant

      Business Response

      Date: 06/24/2025

      Mr. Bryant 


      We are in receipt of your follow up inquiry relating to the
      complaint.   As suggested in the complaint, direct communication with
      our office will allow for a private and meaningful conversation to address the
      issues you raise.   We are addressing a specific direct communication
      to you under separate cover to be mailed to your address.   We
      encourage you to speak with us directly to resolve the matter.

    • Initial Complaint

      Date:06/09/2025

      Type:Service or Repair Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing to formally dispute a notice I received by mail demanding payment for alleged unpaid ******* tolls. The notice references a Massachusetts license plate number ******, which has never been registered to me at any time.Additionally, the violation is dated from the year 2017, during which I was only 16 years old and did not yet possess a drivers license. It would have been impossible for me to operate or own a vehicle at that time.This appears to be a clear case of mistaken identity or administrative error. I respectfully request that this matter be investigated and the charge be removed from my record.

      Business Response

      Date: 06/11/2025

      I am responding to the consumer complaint filed with your office by ******* *******.  Mr. ******** complaint regards an account for tolls and fees paid to our client, the ****************************************** (*******).

      Upon receipt of this complaint, we reviewed the account. It has been determined that ******* ******* at the address in ******** received the letter in error.******* ******* at the address in ******** is not the individual we are attempting to locate. As such, we have removed the address from our system, and notated the account. Mr. ******* should receive no further contract from the Firm on this matter.

      Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.

      Customer Answer

      Date: 06/11/2025

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Regards,

      ******* *******
    • Initial Complaint

      Date:06/05/2025

      Type:Billing Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing to formally dispute the debt referenced in your letter dated May 28, 2025, associated with license plate number ********* have never driven on the E-470 Public Highway, do not own or have access to a vehicle with the listed license plate, and have no affiliation with this alleged toll violation. I believe this debt has been assigned to me in error.Under the Fair Debt Collection Practices Act (FDCPA), I request that you provide written validation of this debt, including:1.Documentation verifying that I am the responsible party,2.A copy of any relevant toll or citation records,3.Any photographic or video evidence of the vehicle involved,4.Clarification of how my name and address were linked to this vehicle.Until I receive proper verification, I request that you cease all collection activities and refrain from reporting this matter to any credit reporting agency.Please confirm in writing that this debt is being investigated and that no further action will be taken until the dispute is resolved.Sincerely,****** T. ********

      Business Response

      Date: 06/09/2025

      I am responding to the consumer complaint filed with your office by ****** ********.****** ********* complaint regards an account for unpaid tolls and fees owed to our client, the ****************************** (E-470).

      Upon receipt of this complaint, we reviewed the account with our client. The E-470 review of the vehicle image from the violation indicated a plate misread. As such, E-470 has recalled the account from our office. There is no further amount due by ****** ********.  Please note the Firm does not credit report on behalf of its clients.

      Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.  In the event additional information is desired or necessary, please let us know.

      Customer Answer

      Date: 06/09/2025

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Regards,

      ****** ********
    • Initial Complaint

      Date:06/02/2025

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On May 31, 2025, I received a notice dated May 27, 2025 from the ****************************** (***), stating that $437 from my 2024 state tax refund had been intercepted by Linebarger Goggan *********************************************** LLP, on behalf of the Superior Court of ***************This was the first and only time I was made aware of any alleged debt. I have lived at the same address for over five years and have never received any citation, fine, or communication of any kind from Linebarger, the court, or any government agency regarding this matter. I have filed taxes every year, and my 2023 state refund was processed without issue.I was never notified of any citation, nor was I provided with an opportunity to dispute the debt or verify its validity, which violates my right to due process under the Fair Debt Collection Practices Act (FDCPA). I have no idea what this alleged debt is for, and the lack of notice is unacceptable.I have already filed a formal complaint with the ************************************ (****) and am now reporting this to BBB to document the issue and seek assistance. I request that Linebarger provide documentation of how the debt originated and proof that they attempted to notify me before executing the intercept. If they cannot provide that, I request a full refund of the $437 and that the firm cease any further collection attempts against me.

      Business Response

      Date: 06/05/2025

      I am responding to the consumer complaint filed with your office by **** ****.The complaint regards traffic fines owed to our client, the Alameda Superior Court (the Court).

      Ms Zhans tax return was intercepted to pay for an unpaid traffic citation received in 2019 for driving without a license, proof of insurance, or registration. Her address on the citation was *********************************. Our offices sent Ms. **** letters regarding the debt on 7/30/20, 9/17/2020, 1/14/2021, and 10/9/2024 to this address.

      Ms.**** complains that the tax intercept violates the Fair Debt Collection Practices Act (FDCPA) because she had no notice of the citation and did not have an opportunity to dispute it. First, the ***** does not apply to the collection of government fines. See ****** *. ******* & ******, 664 F.3d 1073, 1075 (7th Cir. 2011)). Second, Ms. **** had notice of the citation as it was personally signed by her. A copy of the citation is attached. A court hearing was written on the citation in which she promised to appear by signing the citation. She could have disputed the citation with the Court at that time.

      Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the ************ the event additional information is desired or necessary, please let us know

      Customer Answer

      Date: 06/05/2025

      Complaint: 23403075

      I am rejecting this response because

       

      The reply provided by Linebarger Goggan Blair & Sampson LLP contains material inaccuracies, omits essential facts, and fails to address the significant procedural errors that have resulted in a form of double punishment against me. I hereby submit the following clarifications:


      In 2019, I appeared in person before the Alameda Superior Court for the citation in question. At the time of the hearing, a Cantonese interpreter was present. I pleaded guilty and was offered a *********************** the fine. I opted to complete community service in lieu of payment and paid the administrative fee of approximately $40.


      I completed the required community service hours and submitted proof of completion to the court. While I do not have the final signed certificate, I retain physical photo records of my volunteer participation and identification badge. Additionally, photos of my volunteer work can be found on the official ******** page of Oakland Promise, where I served, alongside *****************. These images were posted during the timeframe consistent with the court order.


      The law firm stated that it sent letters to the address of **********************************, on four separate dates between 2020 and 2024. However, I no longer resided at that address after 2019. I have maintained a stable mailing address since 2019 and have received other official government correspondence without issue. The firm made no attempt to verify my updated address through DMV records or any other method, even after receiving no response over a span of four years.


      Their October 2024 letter was also sent to the outdated address, despite the fact that the ****************************** was able to successfully contact me at my correct address in May 2025 regarding the tax refund intercept. This demonstrates that updated address information was available to government agencies at the time.


      The law firm has not presented any evidence of successful delivery or receipt of the notices allegedly sent. As a result, I was given no meaningful opportunity to challenge or dispute the debt, nor was I informed that any additional enforcement actions would be taken. This failure directly contradicts the principles of due process.


      The response from the law firm also falsely implies that I failed to appear in court. In fact, I fulfilled all legal obligations as ordered by the judge at the time. The firm either neglected to verify my court record or misrepresented the facts in its correspondence.


      This failure to properly investigate and coordinate with the court system resulted in an unlawful and redundant collection action. I complied with all penalties imposed in 2019, and the interception of my tax refund in 2025 for a resolved citation constitutes unjust enrichment and procedural abuse. Furthermore, had I not personally conducted my own investigation, this error may never have been discovered. The lack of transparency and accountability caused significant emotional distress, anxiety, and loss of trust in both the legal and administrative systems.


      I respectfully reiterate my request for:
      A full refund of the $437 intercepted from my tax return
      $500 for the time and resources expended in investigating and contacting multiple agencies
      $1,000 in compensation for emotional distress and loss of institutional trust
      If no resolution is provided, I reserve the right to pursue this matter in small claims court in ***************




      Regards,

      **** ****

      Business Response

      Date: 06/12/2025

      I am further responding to the consumer complaint filed with your office by **** ****.

      Our client, the Alameda Superior Court (the Court), has confirmed that Ms. **** owed a balance of $437 before the current tax intercept. Court records show that Ms. **** was offered community service in lieu of the fine, however there was a deadline of February 26, 2020 to turn in the completed community service documentation. The Court received the documentation on March 4, 2020. Per our client, Ms. **** should reach out to the *********************************** if she needs additional information regarding her case. Her case number is WWM0001640405.

      Further, our initial response did not state that Ms. **** did not appear at the scheduled court hearing. Our response stated that she could have disputed the citation at the court hearing because she alleged that she had no notice and no opportunity to dispute the debt. Ms. **** states that she moved from the address listed on the citation before we mailed our letters, however we did not receive any returned mail and therefore did not believe there was an issue with the address. In any case, Court records confirm that she did owe the balance intercepted and if she would like to dispute the balance, she will have to do so with the Court.

      Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the complaint. In the event additional information is desired or necessary,please let us know. 

      Customer Answer

      Date: 06/12/2025

      Complaint: 23403075

      I am rejecting this response because:


      First, in both replies, the law firm failed to disclose the name and professional title of the person issuing the statements. They have not provided any bar license number or confirmed that the responder is a licensed attorney. There is also no evidence that the firm has formal authority to act or speak on behalf of any government entity or court. A law firm cannot speak on legal matters involving government enforcement actions while concealing the identity and qualifications of its representative. This violates basic professional standards and public accountability.


      Second, despite making legal claims regarding a tax intercept, the firm has failed to submit any documentation confirming the existence or validity of the alleged debt. They have not provided a court order, any referral documentation to the ******************** or any formal court authorization for the intercept. This absence of evidence across both responses makes their claims unverifiable and legally unsubstantiated.


      Third, the firm stated that four letters were sent as notice. However, no copies of these notices have been submitted. A statement like we sent letters is not evidence. In any legal or debt collection matter, if mailed notice is the basis for enforcement, then the sender must produce copies of the actual documents as proof.


      Fourth, the firm claims that no mail was returned, and thus they assumed proper notice was given. This logic is flawed and dangerous. The absence of returned mail does not constitute proof of delivery or legal notification. It is not acceptable to reverse the burden of proof by assuming the recipient was properly notified unless proven otherwise. That is not how due process works.


      These four issues lack of identity disclosure, failure to provide supporting documentation, reliance on undocumented claims of notice, and a legally invalid presumption about mail together show a pattern of evasion, poor legal practice, and possibly unauthorized representation.
      Therefore, I repeat my formal request for the following:
      The name, title, and bar license number of the person responsible for the replies.
      A copy of any court order or documentation confirming the alleged debt.
      A copy of any referral or authorization submitted to the Franchise Tax Board.
      Documentation showing this law firm was officially authorized to represent or act on behalf of the court in this matter.

       

      Please note that I have now uploaded a scanned copy of the official Project 22 Verification Form. The document clearly shows the following:
      The completion date is 2/25/2020, as shown at the bottom left;
      The Progress Report Date is 2/26/2020;
      The form was filed by the court on 3/4/2020, as indicated by the courts internal stamp;
      The hours required (41) were completed in full (43.5), with a surplus of -2.5 hours.
      This document proves that I completed my community service on or before February 25, 2020. The courts filing on March 4 reflects an internal administrative process, not my submission date.
      Therefore, the law firms statement that I failed to meet a February 26 deadline and that I submitted my form late on March 4 is demonstrably false. It is a clear misrepresentation of the timeline, and it was made without disclosing the speakers identity or qualifications.
      To mischaracterize this as a failure on my part, based on an internal filing date, is a baseless and unethical accusation, made under cover of anonymity. I consider this not only improper but potentially defamatory.

      Regards,

      **** ****

    • Initial Complaint

      Date:05/05/2025

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am filling this complaint to formally request the immediate release of the non-renewal hold placed on my vehicle registration/license due to a debt that has been fully satisfied.I paid the full balance of the referenced debt on April 29, 2025, and I have attached proof of payment for your records. As of today, May 5, 2025, the *** has not received confirmation that the hold has been lifted, preventing me from re-registering my vehicle.This delay is causing significant and unnecessary hardship, and I believe it is both unreasonable and unjust. Given that the debt was resolved in good faith and promptly, I request that you take the following immediate actions:1. Submit a formal release of the hold to the *** immediately.2. Provide me with written confirmation that this action has been completed.3. Ensure the *** has received and processed the release by close of business today or explain the reason for any delay.If this matter is not resolved promptly, I will be filing formal complaints with the ************************************ (****), the ******************************, and other appropriate regulatory agencies, as well as considering legal remedies.Thank you for your immediate attention to this matter.

      Business Response

      Date: 05/07/2025

      I am responding to the consumer complaint filed with your office by ****************************  Ms. ******** complaint regards an account for tolls and fees owed to our client, the ****************************************** (*******).

      The Registry of Motor Vehicles will only release the hold at the instruction of MassDOT, and Linebarger does not have any direct involvement in placing or releasing *** holds.  In the normal course of business, in order to obtain the release of an *** hold, payment must be issued to Linebarger and processed,Linebarger must report and remit the payment to *******, and then ******* must request that the *** process a release of the hold.  This entire multi-step process can take up to ten days. Ms. ******* paid the account on April 29, 2025. ******* has confirmed with the MA ***, the hold was removed on May 6, 2025. 

      Please accept the above information as our response to the complaint.   We trust that this information will be sufficient to allow for resolution of the complaint.   In the event additional information is desired or necessary, please let us know.
    • Initial Complaint

      Date:05/01/2025

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received a letter from them stating that I owe $65.00 from a parking ticket. However, when I call the original debtor, they tell me that I owe nothing and that they never sent me into collections. When I ask them to verify the debt, they are unable to do so and try and tell me that it is my responsibility to do so. They are extremely rude on the phone and continue to hang-up on me when I ask for proof.

      Business Response

      Date: 05/06/2025

      Dear
      Ms. ****** *****,


      On
      behalf of Linebarger Goggan Blair & Sampson, LLP (the “Firm”), I am writing
      in response to your complaint (Complaint ID ********), which we received from
      the Better Business Bureau (BBB) on May 01, 2025. Your complaint concerns a
      letter you received from the Firm regarding a balance of $65.00 owed to
      ParkUToledo (the “Client”) for a parking violation (No. **********) due to
      “Failure to Register Vehicle” while utilizing a private parking facility/lot
      managed by the Client.


      As
      required, the Firm immediately ceased all collection activity upon receipt of
      your complaint and initiated a review of the matter with the Client.


      The
      parking violation ********** was placed with the Firm for collection on March
      04, 2025. The violation was issued on Friday, November 01, 2024, to a 2020 Jeep
      Grand Cherokee bearing Ohio license plate number *******.  Please see the
      attached document taken from the Client’s payment website containing all the
      citation details and photos of the aforementioned vehicle.


      Upon
      receiving the account, the Firm utilized its skip tracing vendor(s) to identify
      the registered owner of the license plate in question. Those services
      identified you as the registered owner of the aforementioned vehicle.


      On
      March 15, 2025 the Firm mailed one letter advising you of the debt owed to the
      Client in the amount of $65.00.  On April 11, 2025 at 12:09 PM the Firm’s
      call center received an inbound call from an individual who identified
      themselves as you, ****** *****.  During the call you advised the Firm’s
      call center agent that you had spoken with our Client regarding this violation
      and had a voicemail from the Client stating that you did not owe
      anything.  You advised the Firm’s call center agent that you would not be
      paying the amount due.


      The
      Firm validated the debt with the Client and advised the Client of the
      statements that you made on April 11, 2025 to the Firm’s call center agent on
      our recorded line.  The Client advised the Firm that they have no record
      of any conversations with you nor does the Client have any record of leaving
      you a voicemail advising you that you do not owe anything in relation to
      violation number **********.  The Client has advised the Firm that the
      amount due for violation number ********** is valid and still due and owing.


      We
      trust this resolves your concerns. Should you require any further information,
      please do not hesitate to contact me directly.

      Customer Answer

      Date: 05/06/2025

      Complaint: 23269367



      I am rejecting this response because: great, this does not resolve my ******* issue you ***** ***** *** *******. Get a real ******* job. I’ll just upload the voicemail from them then. Y’all ******* won’t get a ******* dollar out me. 



      Regards,



      ****** *****
    • Initial Complaint

      Date:04/24/2025

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a letter from Linebarger Goggan Blair & Sampson, LLP stating that I owed them almost 3k for one I never stayed in ******** and two they could never even give me an answer as to what this matter was all about all I received was an attitude and the run around calling all these different call centers the other number given to call was ************** when I called them still no answers only a man being extremely rude I know this is a scam and they need to be stopped! They are targeting the elderly who they know wont actual look into the mess but I did.

      Business Response

      Date: 04/29/2025

      Dear ***** ******:


      On behalf of Linebarger Goggan Blair & Sampson, LLP (Firm), I am responding to your complaint
      received from the BBB on April 25, 2025. The complaint alleges that you have been contacted for a debt
      that you do not owe.


      Upon receipt of your complaint, we investigated this matter. The State of ******************************
      (****) referred your account to our office on February 21, 2025. The referral occurred after
      unsuccessful attempts by **** to collect an outstanding individual income tax liability for the 2017 tax
      year assessed by a *************************** (****) audit that determined you filed a federal return
      with an address and/or income in ********, without filing an Illinois state return as required.


      If you disagree with this assessment, you may contact IDORs FSEU directly at **************.


      I hope that I have addressed your concerns. Alternatively, you may pay the balance through our office by
      calling **************.


      Sincerely,


      *********** A. ******
      Partner
      cc: BBB via web portal

    • Initial Complaint

      Date:04/22/2025

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business put a lien on me without notice or attempt to contact me. I have tried several times to make appointments for court appearance and have been told several times that i have to call back another time. They have never sent me any collections notice, or any kind of notification and they claim that they have sent them. I'm the one who found them through the court. I need this resolved from them. because this is ridiculous.

      Business Response

      Date: 05/01/2025

      I am responding to the consumer complaint filed with your office by ********* *********. The complaint regards traffic fines owed to our client, the Los Angeles Superior Court (the Court).

      ************ received five separate traffic citations on 1/25/2016 (case no.T793704), 1/29/2016 (case no. T790850), 6/15/2016 (case no. E324868), 10/3/2017 (case no.E549553), and 7/29/2019 (case no. G012506) in ******************,**********. She did not pay the citations and the Court forwarded the files to our offices for collection in 2022.  We mailed a letter to Ms. ********* on 10/6/2022 notifying her of the unpaid balances.

      ************ called our offices on 11/14/2024 and scheduled court hearings for these citations. Our agent scheduled the following dates:

      12/2/2024 for case numbers G012506 and E549553
      1/15/2025 for case numbers T793704 and T790850
      2/5/2025 for case number E32486

      The balances on cases G012506 and E549553 were adjusted by the Court to zero after the 12/2/2024 court hearing and are no longer due. ************ did not appear at the scheduled January 15, 2025 or February 5, 2025 hearings. Case numbers T793704, T790850, and E32486 remain due. Copies of these three unpaid citations are attached to this response.

      ************ called our offices on 1/27/2025 asking if she could reschedule her hearings. Our agent told her that the earliest the Court had availability for hearings was in March but Ms. ********* did not request the dates to be rescheduled to then. She asked if she could reschedule for June and was told that she would need to call in later to schedule hearings that far out.

      Case numbers T793704, T790850, and E32486 were forwarded to the ************************** for Collections (the ***). We received information from the *** on 4/30/2025 that Ms. ********* had entered into a payment installment plan with the *** on these balances. We do not take payments on files when they are with the *** to avoid overpayments by the debtor.

      Please accept the above information as our response to the complaint. We trust that this information will be sufficient to allow for resolution of the ************ the event additional information is desired or necessary, please let us know.

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