We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Home Builders

Landsea Homes Corp

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Builders.

Reviews

This profile includes reviews for Landsea Homes Corp's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Landsea Homes Corp has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.36

    Average of 25 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Michael H

      Date: 05/23/2025

      Im extremely disappointed with my experience as a homeowner with Landsea Homes. The level of customer service and quality of construction have both been far below expectations.First, the craftsmanship of the home is poor. One of the most basic appliances (like our oven) Despite multiple attempts to get help, Landsea was unresponsive and failed to send anyone out to fix it. To make matters worse, we were threatened with having our warranty voided if we tried to resolve the issue ourselves by pulling the oven out. That kind of tactic is not just unhelpfulits unacceptable.Costumer care does not respond, and will push blame off to anyone they can (their vendors In addition, a shutter has already fallen off the exterior of the house, which points to shoddy construction and lack of attention to detail. Weve also encountered concerning electrical issues, further making us question the safety and integrity of the build.Landsea Homes has not stood by their product or their customers. Between the lack of support, subpar workmanship, and threats over warranty coverage, I would strongly advise others to think twice before buying from this builder.

    • Roseline T

      Date: 05/09/2025

      I agree with most of the review that says buying a house from Lindsea is buying a house with little or no warranty.
      They use cheap service for the irrigation system, and you will end up getting stuck with huge water bill after a month or two from busted corrugated pipes of the sprinkler system which they insist is not under warranty. Even after paying and getting it fixed another area is busted again and the cycle continuous leaking gallons of water which needs you to pay again to get it fixed.
      Let me not talk about their planted and dead trees. Before moving in the tree is dead and they will insist that they will treat the soil and replant another tree. The builder will inform you that if the tree dies again, they will replace the front trees only. However, after a few months, the same area and the planted front tree dies again, and the warranty department will tell you it is not covered under warranty even though the builder had said otherwise.
      At the end of the day when you are buying a house from Landsea just know that landscaping and the irrigation system is your responsibility. Just prepare money to redo the irrigation system and Lanscaping. It terribly done...

    • Jessica H

      Date: 05/06/2025

      This is NOT OK. We are calling out Landsea Homes for blatant negligence and betrayal of our trust. Our home in ********* subdivision closed December 30, 2024, with clear expectations: effective flowing French drains designed to keep water out.What actually happened:* Unauthorized Modifications: In March 2025, Landsea's contractors came onto our property without permission or notice, dug up the original French drains, and redirected them to the city infrastructure, instead of directing water to the cul-de-sac as originally resolved during the closing of the property.* Property *************** Drainage Failures: This reckless move has destroyed the system's effectiveness, reducing its performance by over 75%. Now, during rainstorms, we face standing water, flooding, and property damage for hours -- hazards Landsea refuses to fix stating 'the drains are working' and ignoring the fact they're not near as effective.* Broken ******************* We were told multiple times the reversal of the drains would be fixed as it originally was as it was an 'easy fix' and 'inexpensive (this is in writing). Then we get a call from ****** ******, Director of Warranty claiming there was a "misunderstanding" -- now they refuse to restore the original drainage infrastructure with no explanation. ***** *****, Head of Construction, has reportedly instructed the warranty team to not fix what they broke.* No Communication, No Accountability: This is OUR PROPERTY. Had we known and seen how ineffective the french drains were after they rerouted the water, we would NOT have purchased the home. This is unacceptable. We did NOT authorize, nor were we notified, about these destructive changes.We have clear video evidence showing the drains severely compromised and water not draining properly -- just weeks after the changes. Despite repeated outreach, Landsea's leadership has ignored us, leaving us no choice but to consider legal action.

    • Donovan M

      Date: 02/04/2025

      Thank you Landsea Homes for my beautiful new home and the amazing experience I had with your agents. I must say I had an excellent experience working with ******** at Landsea Homes. She was professional, attentive, and went above and beyond to ensure I had all the information I needed. Her exceptional service made the entire process smooth and enjoyable. Highly recommend this builder!

    • Kyle H

      Date: 05/23/2024

      Kyle H

      Date: 05/23/2024

      STAY AWAY!! I do not recommend buying a house at Landsea Homes. The Closing was unorganized and unprofessional, and the Builder was irresponsible. A week after moving in, I discovered a leak in the master bedroom shower, had to endure the invasion of privacy, and woke up early for almost three months so the builder could come to the house to find out the cause and fix it. As a result, my water bill during these months reached nearly 1000 USD. I asked them to compensate part of the water bill due to the leak but they only blamed the sprinkler system.

      Landsea Homes Corp

      Date: 06/03/2024

      We are very sorry to hear about your negative experience with us. We have forwarded the details of your situation to upper management for someone to directly reach out. If there is anything else you would like to discuss, please email ******************************* with more details of your situation and the best number or email to reach you at. Thank you. Landsea Homes

    • Richard S

      Date: 04/08/2024

      We cannot get through to the warranty ***** Impossible. They pass ** from one minion to another and do NOT deal with the issue at hand. Just awful customer service. Our home is 1 1/2 years old, brand new build, and we now have a crack that runs form the foundation to the roofline on and exterior wall.

    • Mitchell

      Date: 03/24/2024

      Mitchell

      Date: 03/24/2024

      I purchased my home in 2020. Less than 4-years later, I have a major roof leak in an area with NO obstructions. I was told throughout the entire purchasing process that my roof was under warranty for 15 years. Then, I notice a leak coming through my garage. I contact Land Sea and they tell me my entire home was only under warranty for 1-year! Unreal!The degree I have gone to support and promote Land Sea, I would truly appreciate them fixing this problem. It was examined and the conclusion was cheap materials and poor craftsmanship. Land Sea cannot leave me with this bill. Totally unfair!

      Landsea Homes Corp

      Date: 03/25/2024

      We are very sorry to hear about your negative experience with us. Please contact us at ******************************* with more details of your situation and the best number or email to reach you at so that we can forward to upper management for someone to personally reach out. Thank you. Landsea Homes

    • Ann D

      Date: 02/09/2024

      Ann D

      Date: 02/09/2024

      The team at ***** in ***** ** was amazing from start to finish. We love our new home and couldnt have asked for a better team. Thank you ***** team!

      Landsea Homes Corp

      Date: 02/12/2024

      Thank you for the review! We are proud of the ***** community and happy for our homeowners. We have sent your kind words over to our Northern ********** team to know that they have made a difference in your new home purchase. If you ever need anything, feel free to reach out to us at ******************************** Thanks.

    • Marc T

      Date: 12/28/2023

      Marc T

      Date: 12/28/2023

      I went under contract to purchase a spec home. I used the Preferred Lender and was prequalified. I was given a conditional approval three weeks later. I submitted what was required even though the conditions seemed to be mixed in with a previous purchase I had with Landsea that I was denied funding for by the same Preferred Lender. A week later I was given a Denial Letter by the lender stating that they could not verify my income. My employer at the time stated that they never received a phone call or voicemail from the Lender. The day I received the Denial Letter I requested my refund of $35,850.00. I waited three weeks but never received my refund. I finally received an email from ********************* where he copied and pasted an excerpt from the sales contract with the language being used to keep my deposit.The date of the Ratified Sales Contract allows me the right to a full refund of my EMD because I notified Landsea in writing and submitted my Decline letter within the time allotted according to the Sales Contract. Unfortunately, this affected my finances severely and I could not afford to retain an attorney to go after my EMD. This has been a devastating to our family.

      Landsea Homes Corp

      Date: 01/03/2024

      We are very sorry to hear about your negative experience with us. If you would like to discuss anything further, please contact us at ******************************* with more details of your situation and the best number or email to reach you at so that we can forward to upper management for someone to personally reach out. Thank you. Landsea Homes

    • ilya N

      Date: 09/05/2023

      ilya N

      Date: 09/05/2023

      Keep in mind that buying a new house from Landsea you buy it in fact without any warranty. It's very sad considering that the quality of the house and finishes are pretty good. But attempt to resolve issues with warranty department was just effort draining experience and turn out to be impossible without going into arbitration. So if you on the market for the new house you will be better of with other builders. If you looking for an used one - It could be a good option

      Landsea Homes Corp

      Date: 09/06/2023

      We ensure you that the details of your situation have been received and forwarded to the ***** division president and we have asked for someone to personally reach out to you regarding this matter. Thank you. Landsea Homes

      Landsea Homes Corp

      Date: 09/06/2023

      We apologize, this has been sent to the ******* division president and we have asked for them to personally reach out to you regarding this matter. Thank you. Landsea Homes

    Landsea Homes Corp is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.