Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Marketing Software

Thryv

Headquarters

Reviews

This profile includes reviews for Thryv's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Thryv has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Thryv

      PO Box 619810 Dallas, TX 75261-9810

      BBB accredited business seal
    • Thryv

      6 N Main St Dayton, OH 45402

    • YP

      5054 W Bristol Rd Flint, MI 48507

    • DexYP

      8700 Indian Creek Pkwy Overland Park, KS 66210

    • DexYP

      3120 Eddy St # 1 Amarillo, TX 79106

    Customer Review Ratings

    4.46/5 stars

    Average of 450 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromandrea a

      Date: 06/23/2025

      1 star
      scam! We didnt sign up to renew the contract and havent used the software and are being charged for it. Called to try to get it straightened out we were told that we had to put in a cancelation request, never once through the multiple people we spoke to did they tell us that is how we had to cancel things. Our office manager was out with her husband who had cancer and one of the sales **** tried finding out who would be next in line to be manager if she quits so they knew who to talk to. We feel like information was withheld whats the point of renewing or not renewing a contract if you have to do something completely seperate for opt out doing business and getting charged multiple thousands of dollars for a program we never used once.
    • Review fromdonald H

      Date: 05/23/2025

      1 star

      donald H

      Date: 05/23/2025

      I paid for this service signed up when i wanted to cancel they just keep stinging me along they never cancelled i didnt us the platform and they keep charging me and calling saying I am going to collections even after I spoke with the representative who signed me up ***** and explained to him why this service did not work for me and no longer wanted it he was supposed to have submitted my cancellation request but obviously never did and he does not answer his phone. it has been a headache trying to cancel once you sign up they charge you hundreds of dollars for something I never used. I just feel stuck and never should have tried this

      Thryv

      Date: 05/27/2025

      Hi ******, We're very sorry to know of the issues outlined in your review and certainly would like to look into this matter and help resolve. Our *********** Team will be reaching out to you to address all concerns with hopes of resolving. Thank you, *******
    • Review fromLawrence L

      Date: 05/20/2025

      5 stars

      Lawrence L

      Date: 05/20/2025

      ***** **** did an amazing job! She is a great worker, and I am happy to have had her pick up the phone. If there are more people like her at Thryv they have great customer service.

      Thryv

      Date: 05/27/2025

      Hello ********, Great to hear how satisfied you've been with Thryv and the service offered by your Thryv Team. Thank you for taking the time to offer your valuable feedback. *******
    • Review fromAllison M

      Date: 05/09/2025

      5 stars

      Allison M

      Date: 05/09/2025

      My partner and I have had a time of it this past 3 months with a different firm, I can't begin to explain how awesome it was in talking to ******... my appreciation just can't be put into words. I'm not a techy person and ****** walked me through quite a bit. I'm confident that Thryv is going to get our company right where we want to be. I highly recommend this company!

      Thryv

      Date: 05/12/2025

      Hi *******, Your review makes us very proud! Thank you for choosing Thryv and for taking the time out of your busy schedule to share your experience. - *******
    • Review fromTanya E

      Date: 05/01/2025

      5 stars

      Tanya E

      Date: 05/01/2025

      The exact thing that I needed to elevate my business. I am older, in my 60's. So I have some deficits in this digital technology. Thryv has been essential in teaching me how to elevate my business and LEARNING at the same time. Thanks to my onboarding person ******* ******.

      Thryv

      Date: 05/05/2025

      Hi *****, We are very happy to hear how satisfied you've been with using, Thryv! We take great pride in the support we offer our valued clients. The voice of the client is extremely important to us and we can't thank you enough for sharing yours. - *******
    • Review fromKirk K

      Date: 04/24/2025

      5 stars

      Kirk K

      Date: 04/24/2025

      Great company. They are flexible and very easy to work with.

      Thryv

      Date: 04/28/2025

      Hello ****, Thank you for allowing Thryv to be there for you in support of your business needs. Your feedback is greatly appreciated. - *******
    • Review fromRicky V

      Date: 03/20/2025

      1 star

      Ricky V

      Date: 03/20/2025

      Bad customer service No one ever replies to emails sent I called and got transferred to 10 different departments Spoke to someone to cancel my service and they never did. Kept getting ********** your research before you sign up.I never write bad reviews. But just do your research.

      Thryv

      Date: 03/25/2025

      Hi *****, We're very sorry to know of the issues outlined in your review and certainly would like to look into this matter and help resolve. Our *********** Team will be reaching out to you to address all concerns with hopes of resolving. Thank you, *******
    • Review fromJulian S

      Date: 03/18/2025

      5 stars

      Julian S

      Date: 03/18/2025

      Sales and support have been fantastic. They really do take the time to understand what I need to help my business thrive. Most importantly, they help with the onboarding. Thryv is an asset, NOT a service, so you still need to put in the time and effort to make it work, BUT it streamlines and saves you so much time, compared to not using Thryv, freeing you up to run your business. Well, that was my experience. Like dogs and children, you get a return on the effort that you put into it!

      Thryv

      Date: 03/25/2025

      Hi ******, Your review makes us very proud! Thank you for choosing Thryv and for taking the time out of your busy schedule to share your experience. - **
    • Review fromJoseph H

      Date: 03/10/2025

      5 stars

      Joseph H

      Date: 03/10/2025

      **** ******* is my representative and he is fantastic. This product makes it easy to do business with my company and I truly appreciate that!

      Thryv

      Date: 03/11/2025

      Hello ******, Great to hear how satisfied you've been with Thryv and the service offered by your representative. Thank you for taking the time to offer your valuable feedback. *******
    • Review fromMichael F

      Date: 03/08/2025

      1 star

      Michael F

      Date: 03/08/2025

      “I had a negative experience with thryv due to not honoring what they promised me. Despite multiple attempts to resolve the matter, the company did not respond or provide a satisfactory solution. I want to warn other consumers about this issue and stay away from this company, they will take your money and run. Please stay away they are scammers!

      Thryv

      Date: 03/11/2025

      Hi *******, We're very sorry to know of the issues outlined in your review and certainly would like to look into this matter and help resolve. Our *********** Team will be reaching out to you to address all concerns with hopes of resolving. Thank you, *******

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.