Reviews
This profile includes reviews for Thryv's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 450 Customer Reviews
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Review fromandrea a
Date: 06/23/2025
1 starscam! We didnt sign up to renew the contract and havent used the software and are being charged for it. Called to try to get it straightened out we were told that we had to put in a cancelation request, never once through the multiple people we spoke to did they tell us that is how we had to cancel things. Our office manager was out with her husband who had cancer and one of the sales **** tried finding out who would be next in line to be manager if she quits so they knew who to talk to. We feel like information was withheld whats the point of renewing or not renewing a contract if you have to do something completely seperate for opt out doing business and getting charged multiple thousands of dollars for a program we never used once.Review fromdonald H
Date: 05/23/2025
1 stardonald H
Date: 05/23/2025
I paid for this service signed up when i wanted to cancel they just keep stinging me along they never cancelled i didnt us the platform and they keep charging me and calling saying I am going to collections even after I spoke with the representative who signed me up ***** and explained to him why this service did not work for me and no longer wanted it he was supposed to have submitted my cancellation request but obviously never did and he does not answer his phone. it has been a headache trying to cancel once you sign up they charge you hundreds of dollars for something I never used. I just feel stuck and never should have tried this
Thryv
Date: 05/27/2025
Hi ******, We're very sorry to know of the issues outlined in your review and certainly would like to look into this matter and help resolve. Our *********** Team will be reaching out to you to address all concerns with hopes of resolving. Thank you, *******Review fromLawrence L
Date: 05/20/2025
5 starsLawrence L
Date: 05/20/2025
***** **** did an amazing job! She is a great worker, and I am happy to have had her pick up the phone. If there are more people like her at Thryv they have great customer service.Thryv
Date: 05/27/2025
Hello ********, Great to hear how satisfied you've been with Thryv and the service offered by your Thryv Team. Thank you for taking the time to offer your valuable feedback. *******Review fromAllison M
Date: 05/09/2025
5 starsAllison M
Date: 05/09/2025
My partner and I have had a time of it this past 3 months with a different firm, I can't begin to explain how awesome it was in talking to ******... my appreciation just can't be put into words. I'm not a techy person and ****** walked me through quite a bit. I'm confident that Thryv is going to get our company right where we want to be. I highly recommend this company!Thryv
Date: 05/12/2025
Hi *******, Your review makes us very proud! Thank you for choosing Thryv and for taking the time out of your busy schedule to share your experience. - *******Review fromTanya E
Date: 05/01/2025
5 starsTanya E
Date: 05/01/2025
The exact thing that I needed to elevate my business. I am older, in my 60's. So I have some deficits in this digital technology. Thryv has been essential in teaching me how to elevate my business and LEARNING at the same time. Thanks to my onboarding person ******* ******.Thryv
Date: 05/05/2025
Hi *****, We are very happy to hear how satisfied you've been with using, Thryv! We take great pride in the support we offer our valued clients. The voice of the client is extremely important to us and we can't thank you enough for sharing yours. - *******Review fromKirk K
Date: 04/24/2025
5 starsKirk K
Date: 04/24/2025
Great company. They are flexible and very easy to work with.Thryv
Date: 04/28/2025
Hello ****, Thank you for allowing Thryv to be there for you in support of your business needs. Your feedback is greatly appreciated. - *******Review fromRicky V
Date: 03/20/2025
1 starRicky V
Date: 03/20/2025
Bad customer service No one ever replies to emails sent I called and got transferred to 10 different departments Spoke to someone to cancel my service and they never did. Kept getting ********** your research before you sign up.I never write bad reviews. But just do your research.Thryv
Date: 03/25/2025
Hi *****, We're very sorry to know of the issues outlined in your review and certainly would like to look into this matter and help resolve. Our *********** Team will be reaching out to you to address all concerns with hopes of resolving. Thank you, *******Review fromJulian S
Date: 03/18/2025
5 starsJulian S
Date: 03/18/2025
Sales and support have been fantastic. They really do take the time to understand what I need to help my business thrive. Most importantly, they help with the onboarding. Thryv is an asset, NOT a service, so you still need to put in the time and effort to make it work, BUT it streamlines and saves you so much time, compared to not using Thryv, freeing you up to run your business. Well, that was my experience. Like dogs and children, you get a return on the effort that you put into it!Thryv
Date: 03/25/2025
Hi ******, Your review makes us very proud! Thank you for choosing Thryv and for taking the time out of your busy schedule to share your experience. - **Review fromJoseph H
Date: 03/10/2025
5 starsJoseph H
Date: 03/10/2025
**** ******* is my representative and he is fantastic. This product makes it easy to do business with my company and I truly appreciate that!Thryv
Date: 03/11/2025
Hello ******, Great to hear how satisfied you've been with Thryv and the service offered by your representative. Thank you for taking the time to offer your valuable feedback. *******Review fromMichael F
Date: 03/08/2025
1 starMichael F
Date: 03/08/2025
“I had a negative experience with thryv due to not honoring what they promised me. Despite multiple attempts to resolve the matter, the company did not respond or provide a satisfactory solution. I want to warn other consumers about this issue and stay away from this company, they will take your money and run. Please stay away they are scammers!Thryv
Date: 03/11/2025
Hi *******, We're very sorry to know of the issues outlined in your review and certainly would like to look into this matter and help resolve. Our *********** Team will be reaching out to you to address all concerns with hopes of resolving. Thank you, *******
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