Business Profile

Online Car Dealers

Copart, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Copart, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

443 total complaints in the last 3 years.
154 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:12/13/2024
Type:Delivery Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Date of the Transaction:10/29/2024 LOT#******** Sale price: $13017.62 We can not get the ownership for the vehicle for 1,5 month already. The Cookstown Location does not know where the ownership is and when they will be able to provide it. According to Copart policy the ownership MUST be provided within 2 weeks.We are unable to register the vehicle into our name.
Business Response
Date: 12/20/2024
We have received confirmation from the Copart purchasing location that they have arranged the order and delivery of the duplicate title for the referenced vehicle at no charge to you. All expenses will be covered by the Copart purchasing location.

Copart respectfully request the BBB to close this complaint as we are working diligently to obtain and deliver a duplicate title at no fee to our member.

Thank you
Copart
Initial Complaint
Date:12/13/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
after almost 2 years of having a Copart account and purchasing a couple of vehicles i made a deposit today to buy a vehicle at auction then actually 5 mins latter I'm banned initially i thought it was just a glitch or a bug but i opened up my email to a your account has been suspended then i wondered if my payment didn't go though but it did so i call them and they tell me i was banned because a year and a half ago my ***** and i bought a sxs together and i paid with his card mind you all this was conveniently right after i made a deposit these people are literal scammers because they told me they wont refund my deposit and wont refund my year long subscription amount either they robbed me and told me to F off what a useless company
Business Response
Date: 12/16/2024
In reviewing your member account, our notes indicate that our security/legal department identified possible fraud or identity theft. They are exhausting all efforts to resolve and/or identify the issue. Copart reserves the right to inactivate, suspend or revoke a Members account for any reason, in its sole and absolute discretion as outlined in our member terms and conditions.

Thank you,

Copart
Initial Complaint
Date:12/09/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was explaining to copart that the receipt I'm giving them with the title documented receipt or permit they are receiving permission from ***** ***** to buy and purchase the car legally as reported to the state *** within 5 days. The vin identified vehicle and documented title number are shown as that's what's asked for to sell it completely. The form then shows at the bottom that copart has the right to reregister it in their name. I did my part and reported it to the state and they accepted it otherwise it would have had been denied the permit. I submitted my proof of purchase with the bill of sale. In my name the car was not driven by me long enough for it to be registered to me. Why would I want to pay hundreds to get a new title and have to wait weeks or months for it by mail etc. With this statement I'm legally releasing rights to copart fully on my end. Title or no title. I have the bill of sale printed and the *** receipt to show.
Business Response
Date: 12/12/2024
**** Iara,
Thank you for providing the Vehicle Identification Number (VIN). Upon reviewing our records, we were unable to locate any information indicating that this VIN is or has been associated with our current or previous inventory. If you believe there may be an error or have additional details to provide, please feel free to reach out, and we will be happy to assist further.
Customer Answer
Date: 12/12/2024
I have reviewed the business response and accept this resolution. To sale the vehicle in full for the amount showed at the time as is with the document with title number being exp. And late.
Initial Complaint
Date:12/08/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I contacted Copart to sell my vehicle and was dealing with the ************* facility in ************. We agreed on a sale price and arranged a date for them to pick up the car (Friday 11/22/2024) and that I would get a call an hour before their arrival. No one one showed up. No one called to to say they could not pick up that day. No one called on the following Monday morning. I had to call them to find out they had mechanical issues. During that called we agreed to a new pick up day (Friday 12/6/2024) again with a call an hour before arrival. No one called the day before or early that day to confirm. I called in the afternoon of 12/6 and was told I was still on the schedule for that day by 5:00 PM. No one showed again. No call again that they could not pick up.They only give an 8:00 AM to 5:00 PM arrival on the selected day. This requires me to make special arrangements with work to work from home. I want them to give me the first pickup of the and a guarantee that they will pick up, or compensate me for the trouble they have already caused me.
Business Response
Date: 12/09/2024
Mr. *****

We do apologize for the delay in pickup of your vehicle. We depend on our tow providers to communicate any delays or issues that may arise on their end once vehicles have been assigned to them for pickup. Unfortunately, they do not always communicate delays to us timely. We appreciate you bringing this to our attention. We will share this feedback with the management team at the Copart location assigned to your vehicle. Please do not let this experience reflect poorly on our team as a whole. Our teams across the country strive to provide the best customer service.

Thank you, **********************

Copart respectfully requests the BBB close Mr.***** ********** as it does not relate to a consumer/marketplace transaction, and is merely a critique on how Copart does business.
Customer Answer
Date: 12/11/2024
I am rejecting this response because:
I disagree with a portion of their response, which was: "We do apologize for the delay in pickup of your vehicle. We depend on our tow providers to communicate any delays or issues that may arise on their end once vehicles have been assigned to them for pickup. Unfortunately, they do not always communicate delays to us timely. We appreciate you bringing this to our attention. We will share this feedback with the management team at the Copart location assigned to your vehicle. Please do not let this experience reflect poorly on our team as a whole. Our teams across the country strive to provide the best customer service. Thank you, ********************** Copart respectfully requests the BBB close Mr. ***** complaint, as it does not relate to a consumer/marketplace transaction, and is merely a critique on how Copart does business."
It is their choice to use unreliable providers; their poor choice IS a reflection on Copart. Also, this complaint does relate to a consumer transaction as I was attempting to sell my vehicle. My request was for them to complete the transaction. They made no statement that they were still interested in completing the transaction, nor did they make any statement that they would do anything to ensure that the third time there would be no no show. Simply stating that well if they don't show up, you will be on the list for the next day. I have to make arrangements with my employer to be available on the scheduled pickup day. What confidence should I have that they their choice of provider will show up on the next agreed upon scheduled day?
Business Response
Date: 12/12/2024
Coparts position is unchanged in this matter and we stand behind our previous response.
Customer Answer
Date: 12/14/2024
I have reviewed the business response. I do not accept their response. It is a non-response attempting say the the actions of the subcontractors they choose is not a reflection on them and their reputation. Nor did they make any apology or attempt to correct the situation. I now choose to no longer want to deal with this terrible company. I choose to close this complaint and convert it to a review of this company.
Initial Complaint
Date:12/04/2024
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was in a terrible accident and my vehicle was towed to Copart Hampton. They stalled me for weeks stating they had to get in touch with the policy holder and my insurance to confirm this was in fact my vehicle even though I had the title in hand. They refused to allow me access to my vehicle and my belongings. During this time all of my belongings were taken by an employee and disposed of. The ** found camera footage. I do not think for one second that they were discarded- they were stolen. I have called everyday trying to get resolve for the items that were stolen. They keep blowing smoke up my **** and refuse to call me back or resolve this issue. This is out of hand. Zero responsibility or accountability and the ** turned it around on me and said from where he stood I was the one lying and refused to offer an apology. He said and I quote you will never get an apology. I want to end this nonsense. They have been jerking me around since HALLOWEEN. I plan on taking legal action if they do not issue me a check for my stolen belongings.
Business Response
Date: 12/06/2024
Unfortunately, **** ******* did not provide enough information to identify the vehicle in question. The Copart member number, Copart lot number or VIN would suffice. Once we receive that information, we will be happy to investigate the matter.

Thank you,
Copart
Initial Complaint
Date:12/03/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I paid $99 in late 2023 to be able to purchase automobiles from ************************** I never used their services nor bought anything from them. I received notice of reoccurring billing of an additional $99 today Dec 3rd that will give me purchasing ability until Dec 4th of 2025. I immediately called and cancelled the membership but they would not provide a refund. I was never made aware of automatic billing. It must have been buried in their terms and conditions. Regardless, I cancelled on the day of "pre-billing" for next year and they should ethically provide a refund.
Business Response
Date: 12/04/2024
In response to the claim asserted by ***** ******* about her request to refund her Copart Membership fee, one of the prerequisites to bid on prospective vehicles is establishing a member account with **********************. To become a Copart member, an individual must pay the non-refundable membership fee and agree to Coparts binding Member Terms and Conditions. ***** Schaders member notes indicate that he consented to the current Terms and conditions as well as opted in to enroll for membership autopayment subscription on 12/4/2023. These Member Terms and Conditions state:

IV. MEMBERS
A. Member Eligibility. You may sign up as a Member at Copart if you are at least 18 years of age. In addition, state-specific registration requirements and applicable laws,regulations, and restrictions may further limit Member sign up and vehicle purchasing eligibility. Copart reserves the right to deny member privileges to,or exclude from Copart facilities, any individual or entity, in its sole and absolute discretion.
B. Member Types.
Registered Guests must register and provide first and last name, email address and phone number. Registered Guests have the option to submit a physical address and copies of current government issued photo identification as well as licenses and completed sales tax exemption certificates, if applicable, in preparation of becoming a Basic or Premier Member. Registered Guests may search inventory, add vehicles to a Watchlist and create Vehicle Alerts, but Registered Guests may not bid on or purchase vehicles unless their membership type is upgraded to either a Basic or Premier Membership.

In order to bid on a vehicle, you must be a Basic or Premier Member in good standing:
Basic Members must register and provide copies of current government issued photo identification as well as licenses and completed sales tax exemption certificates, if applicable. In addition, Basic Members, must pay the initial Basic Member registration fee. A security deposit may also be required in certain cases in order for the Basic Member to submit a bid (see Section V.H. below).
Premier Members must register and provide copies of current government issued photo identification as well as licenses and completed sales tax exemption certificates, if applicable. In addition, Premier Members must pay the initial Premier Member registration fee and security deposit.
All Basic and Premier Members who purchase vehicles for resale must provide copies of current licenses and completed sales tax exemption certificates. Basic and Premier Memberships must be renewed annually by paying an annual nonrefundable Member renewal fee and submitting copies of all current licenses (if applicable), and any information regarding change of ownership or address. Copart reserves the right to increase or decrease registration and renewal fees at any time without prior notice to Members.

By agreeing to these Member Terms and Conditions, ***** ******* acknowledged that he understood that he was signing up for yearlong membership as well as enrolled in membership auto payment subscription. As stated in the terms and conditions that ***** ******* agreed to, the annual membership fee is non-refundable. We ask the BBB to close this case.
Customer Answer
Date: 12/04/2024
I am rejecting this response because: There is no clear notice on their website that billing is reoccurring and I never used their services in the first year and most certainly won't use it next year either. Furthermore, Copart has cancelled my access to their site. (see email received) Since the $99 fee that I was charged yesterday is for the upcoming year and I have no access, refund my account.
Business Response
Date: 12/06/2024
Coparts position is unchanged in this matter and we stand behind our previous response.
Customer Answer
Date: 12/06/2024
I am rejecting this response because: You can't charge a customer and then suspend or deny access to what that customer has payed for. My last note provides proof of that denial of services.
Initial Complaint
Date:12/03/2024
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 11/25/2024 I won the auction for a 2020 ***** CRV (Lot # ********) (see "Invoice_1" image). My my member number is ******. I won lot #******** and was hoping to pay for it via credit card. When going to pay for the car using my credit card the error I am having is as follows:"There was an error processing your payment. Your payment limit has been reached" (See image "Copart_error). My account currently has $2,000 deposited so my purchase ability is $20,000. I have been told $15,000 is the most I can pay with non-secure (credit card) payment but when I ask for where it says this on the site and/or policy this I get no reply. This is the current policy as per Copart Payment Options (See "Copart_Credit" image :Credit Card Copart accepts most credit cards in our online payments portal. When paying with a credit card online, please remember the following requirements:The payer must be the primary account holder for online transactions.The card must match the name of the account holder.Purchases are limited to around $20,000 USD per day. If you are buying more, you will need to use another form of payment. I have reached out multiple times between the dates of 11/25/2024 and even sent a message via the "Contact Us" page for Copart corporate regarding my issue. I have not been contacted since except an email stating my problem has been fixed (see "Copart_Email" image). Furthermore, when asked to speak with a supervisor I am placed on hold and eventually leading to being hung-up on or not having someone in management. In addition to this, a "late fee" of $50 has been added to my invoice (see image "Invoice_2"). I am hoping to resolve this by paying with the current credit card on file ending in 2398. Additionally, I would like the $50 fee to be removed.
Business Response
Date: 12/16/2024
The Copart management team at the purchasing location is working closely with Mr. *********** regarding a resolution to his member account.

Copart respectfully request the BBB close this complaint as we are working with our member on a resolution.

Customer Answer
Date: 12/19/2024
I am rejecting this response because: I have still not received clarification as to why my account was not able to purchase a vehicle for the set price (under $20,000). The lack in transparency and waiting for messages to be resolved resulted in the car lot being auctioned to somebody else. The fees and money were returned to my account, but I would like an explanation so this event does not occur again. Thank-you for your time.
Best,
*****
Business Response
Date: 12/20/2024
Coparts position is unchanged in this matter and we stand behind our previous response.
Initial Complaint
Date:12/02/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My bank account had draw of $99 on Nov 17th from Copart, I call customer service Dec 2, 2024. **************** stated that I signed up for auto renewal for their membership which I did not do. They automatically sign you up for this service and you have to go into settings and turn it off. I have not used their services in any fashion for well over a year ago explained this to customer service with no resolution. This a common problem with this company according to comments different social platforms, I think as a customer I should be asked if I want this service and not automatically signed up for it. This to me is scamming and theft by deception.
Business Response
Date: 12/03/2024
In response to the claim asserted by ****** ***** about her request to refund her Copart Membership fee, one of the prerequisites to bid on prospective vehicles is establishing a member account with **********************. To become a Copart member, an individual must pay the non-refundable membership fee and agree to Coparts binding Member Terms and Conditions. ****** Budigs member notes indicate that he consented to the current Terms and conditions as well as opted in to enroll for membership autopayment subscription. These Member Terms and Conditions state:

IV. MEMBERS
A. Member Eligibility. You may sign up as a Member at Copart if you are at least 18 years of age. In addition, state-specific registration requirements and applicable laws,regulations, and restrictions may further limit Member sign up and vehicle purchasing eligibility. Copart reserves the right to deny member privileges to,or exclude from Copart facilities, any individual or entity, in its sole and absolute discretion.
B. Member Types.
Registered Guests must register and provide first and last name, email address and phone number. Registered Guests have the option to submit a physical address and copies of current government issued photo identification as well as licenses and completed sales tax exemption certificates, if applicable, in preparation of becoming a Basic or Premier Member. Registered Guests may search inventory, add vehicles to a Watchlist and create Vehicle Alerts, but Registered Guests may not bid on or purchase vehicles unless their membership type is upgraded to either a Basic or Premier Membership.

In order to bid on a vehicle, you must be a Basic or Premier Member in good standing:
Basic Members must register and provide copies of current government issued photo identification as well as licenses and completed sales tax exemption certificates, if applicable. In addition, Basic Members, must pay the initial Basic Member registration fee. A security deposit may also be required in certain cases in order for the Basic Member to submit a bid (see Section V.H. below).
Premier Members must register and provide copies of current government issued photo identification as well as licenses and completed sales tax exemption certificates, if applicable. In addition, Premier Members must pay the initial Premier Member registration fee and security deposit.
All Basic and Premier Members who purchase vehicles for resale must provide copies of current licenses and completed sales tax exemption certificates. Basic and Premier Memberships must be renewed annually by paying an annual nonrefundable Member renewal fee and submitting copies of all current licenses (if applicable), and any information regarding change of ownership or address. Copart reserves the right to increase or decrease registration and renewal fees at any time without prior notice to Members.

By agreeing to these Member Terms and Conditions, ****** ***** acknowledged that he understood that he was signing up for yearlong membership as well as enrolled in membership auto payment subscription. As stated in the terms and conditions, that ****** ***** agreed to, the annual membership fee is non-refundable. We ask the BBB to close this case.
Customer Answer
Date: 12/03/2024
I am rejecting this response because: this auto subscription payment is a small print item that apparently you have to opt out of, fair business would be an opt in choice just the opposite of their business practice. Make it my decision and anyone else for that matter whether they want auto pay for a subscription not theirs. This a behind the back practice that is targets consumers out of hard earned money.
Business Response
Date: 12/04/2024
Coparts position is unchanged in this matter and we stand behind our previous response.
Customer Answer
Date: 12/04/2024
I am rejecting this response because: There are thousands of identical complaints like mine about Copart's sketchy business practices. This theft by deception practice needs to be stopped and refund these people their money. This something that would happen with overseas companies and businesses not here in the ***, terrible for the consumer. I will never accept this type of business..
Initial Complaint
Date:12/01/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We bid on a crown line boat Tuesday November 19th and wine. Out the door it was $3850. We got there and found out that it had been backed against a wall and the drive had been stolen off of it. The manager was called and we refused acceptance of the unit. He agreed that there was an issue and we requested a refund. Hes now saying no Im only gonna give you 20% of what you paid. Hes trying to cover up for the fact that he has a serious theft problem with his new employees. I found this out after consulting a few that I know Ive contacted corporate and hoping to get satisfaction. If not small claims court, and they can pay $400 an hour for their attorney to come fight it. Theyre gonna lose as I have pictures of the unit qt pickup and the lot add showing the drive was on the boat at the time of the bid.
Business Response
Date: 12/02/2024
Dear **** *****,

In order to bid on a vehicle, prospective bidders must first create a Copart member account. ********************** does not sell Vehicles to non-members.

Our records reflect that this Vehicle sold to *************, a registered membernot **** *****. Mr. **** ***** is not listed as an authorized cardholder with *************, which means that he is not approved to speak to Copart regarding ************* account or transactions. No direct business relationship exists between Copart and **** *****. Any concerns relating to the advertisement and/or sale of this boat should be properly addressed with whom he purchased the boat from.
Copart respectfully requests the BBB close *************** complaint, as this sale only involves our buyer and does not involve Copart in any way. We suggest the complainant contacts the place where they purchased the boat.

Thank you,
Copart
Initial Complaint
Date:11/26/2024
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am writing to express my disappointment and frustration with the service I received from Copart regarding my vehicle purchase on July 8, 2024, from your *******, ** location. Despite numerous attempts to contact the tax team, I have yet to receive a refund for the sales tax I paid, which I believe was incorrectly ********** per O.C.G.A. Section 48-5C-1, the state of Georgia requires a one-time title ad valorem tax (TAVT) payment when transferring vehicle ownership, which replaces sales tax. I have already paid the **** tax to the state, and I believe Copart should refund the sales tax amount of $1028.23.Despite my initial contact with your team on [date], I have not received any updates or communication regarding my refund request. The lack of transparency and communication by the Copart tax team has been frustrating and disappointing.I would appreciate it if you could look into this matter urgently and provide a refund for the sales tax amount as soon as possible. Please find the details of my purchase below:- Purchase Date: July 8, 2024 - Vehicle Details: [Make, Model, Year]- Sales Tax Amount: $1028.23 - TAVT Tax Amount: [Amount paid to the state]I hope you will take immediate action to resolve this issue. If I do not hear back from you within the next two weeks, I will be forced to explore further action, including filing complaints with relevant state and federal agencies.Thank you for your attention to this matter. I look forward to hearing from you soon.
Customer Answer
Date: 11/26/2024
I have attached screenshots of my communication with the sales tax team, which clearly show that I was asked to wait 45 business days for a resolution. However, it has been over 4 months since my initial contact, and I have yet to receive a response or a refund. Furthermore, I am extremely dissatisfied with the level of customer service I have received from **********************. The lack of communication, transparency, and urgency in resolving my issue is unacceptable. Additionally, the absence of a direct means of contact with the sales tax team, such as a phone number or an email address, has made it impossible for me to escalate my issue or speak with a manager or supervisor. This lack of accessibility is equally frustrating and sets a bad precedent for customer service.

Business Response
Date: 12/02/2024
Our tax department has confirmed the sales tax amount has been refunded to your member account and is currently available in your unapplied funds. These funds may be used as payment towards your next purchase(s). You may also request the funds be refunded by emailing ****************************************** please ensure you provide your member account information.

Copart respectfully request the BBB to close this complaint as the sale tax has been refunded to our member.

Thank you,

Copart
Customer Answer
Date: 12/02/2024
I have reviewed the business response and accept this resolution.

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Copart, Inc. is NOT a BBB Accredited Business.