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Business Profile

Loans

Exeter Finance Corp

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Exeter Finance Corp's headquarters and its corporate-owned locations. To view all corporate locations, see

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Exeter Finance Corp has 6 locations, listed below.

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    Customer Review Ratings

    1.05/5 stars

    Average of 134 Customer Reviews

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    Review Details

    • Review fromRachel M

      Date: 06/07/2023

      2 stars
      My only bad experience with them is their automated payment system. Any time I try and use it, my payments are returned with fees if it even tried to pull the payment at all. I have had to go on multiple times after scheduled payments to make the payment again because it never took it out of my account, then I get hit with fees. Ehen I contact them about it, they say it is my banks fault, even when the money for the payment is still sitting there and hasn't been touched, not even as a pending or processing transaction. Will not be using their automated system anymore and will be pursuing legal action if these practices continue.
    • Review fromMeshae D

      Date: 06/06/2023

      1 star
      This company is very horrible I agreed to a deferred payment extension however they reported my account as delinquent as if I missed many payments after the agreement was signed I was completely mislead I was read a script and that it was exactly what I was signing on top of that they will not resend me the documents or see the agreement that I signed.
    • Review fromJoe W

      Date: 05/17/2023

      1 star
      They are close as h*** to being sued for breach of duty is all I will say.
    • Review fromEmily M

      Date: 05/12/2023

      1 star
      If I could give them zero stars I would. They reported that I paid my car late to the credit bureaus but Ive never been late. I submitted proof of payment and they still refused to remove the late payment.
    • Review fromJessie M

      Date: 05/12/2023

      1 star
      This company is terrible and I think pretorian lender. They pre bill you two months ahead then say the late fee is now 180 a month attach fees that you dont owe and report this to the credit bureau taking advantage of the consumer . Now that time have been hard since COVID and employment is low instead of assisting the consumer they ruin your credit and attach fees that are unheard of. Somebody needs to look into this company and take action against yhrm
    • Review fromIsabel C

      Date: 05/10/2023

      1 star
      I really wish Im able to refinance once I receive my vehicle back. I unfortunately fell behind on payments (Exeter finance) which led to an abrupt repossession as I was out running errands, left me stranded 45 miles away from my hometown. I was able to make a payment to reinstate my vehicle back and now ** left on wild *********** trying to retrieve my car as its 4 hours away now from my hometown because it was being sent out to be auctioned already!! It hasnt even been the 20 days as I was promised and it was charged off!! Its upsetting and disheartening and I hope the next person thinks twice on financing/leasing with Exeter Finance
    • Review fromjeremy j

      Date: 05/10/2023

      1 star
      On march 29th 2023 I purchased a 2010 Audi q7 from this dealership I drove it about a week and a half then the truck began making a loud knocking sound I stop driving it called my salesman in he replied their nothing I can do on April 12 ********************************************************** the service area without even looking at the truck they told me it needs a motor they then gave me a quote for a new in used motors in said Ill contact the salesman in see what do they want to do about this in the Salesman again said theirs nothing we can do so the service guy then took it to the general manager ****** were he told me that he want to have a diesel tech take a look at it on Monday May 1 ************************************************************************************************************************* ask him whats going on with the truck he stated his service manager was next door at a meeting in he should be back around 2:30 in h*** have him take a look so i called back around 4:30 I didnt get a answer on multiple occasions so now it may 8 I called several times to speak with him no luck again I left a message for him to call its May 9 in he still hasnt reached out With no help from the finance company in this is bs
    • Review fromKathleen G

      Date: 05/10/2023

      1 star
      They have had my car for a volunteer surrender since January 23. As of May 10 they still can't find the car.
    • Review fromNusaibah I

      Date: 05/02/2023

      1 star
      Absolutely rip off, run if you can. Absolutely horrible no options to pay on principle and very unprofessional and unpleasant
    • Review fromEddie F

      Date: 04/13/2023

      1 star
      Total rip-off!
      If you have to go through them to get something financed, PLEASE refinance IMMEDIATELY. No customer allowance or assistance. Even under special circumstances, Exeter does NOTHING. The first 3-5 years of payments is all interest.
      REFINANCE IMMEDIATELY
      Run away people!!!

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