Reviews

This profile includes reviews for RealManage Dallas's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

RealManage Dallas has 40 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  RealManage Dallas

  6400 International Pkwy STE 1000 Plano, TX 75093-8212

  
• 

  RealManage Georgia

  3555 Koker Blvd, Suite 130 Duluth, GA 30096

  
• 

  RealManage Charlotte

  8301 University Executive Park Dr Ste 130 Charlotte, NC 28262

  
• 

  RealManage Palm Beach Gardens

  11784 W Sample Rd Coral Springs, FL 33065

  
• 

  RealManage Palm Beach Gardens

  11784 W Sample Rd Coral Springs, FL 33065

  

Review Details

• Review fromOndreasa A

  Date: 06/27/2025

  1 star
  They currently opened a yard violation 6/26/25 however I was actually in the backyard actively doing the yard work. In the picture that was taken my garage is up for the reason of yard work in progress. Also they have opened/changed a violation status from fixed to now its showing not fixed but this is from 6/11/24. So they want to make it seem like I have multiple open violations to then try and send a fine. The response email shows lack of comprehension to what Im explaining as far as why change a violation status from over a year ago to make it seem like its unresolved as well as send a new violation but Im actively taking care of the situation. Typical company that doesnt want to hear a thing from the resident. ***** ****** is not here to help and actually listen. He reply back made no sense. My account should be cleared of any violation ******** Farms community has an imperfect individual (playing a role like they know think they know whats going on) going around taking pictures of violations that are actively being worked on then opening year old violations

• Review fromTroy G

  Date: 06/19/2025

  1 star
  Concerning Practices and Lack of Communication from Real Manage My experience with Real Manage has been exceptionally disappointing, marked by a disturbing lack of communication and an overly aggressive approach to minor issues. Due to an acknowledged auto-draft error, I encountered an unforeseen missed payment. Rather than initiating direct communication to resolve the matter, Real Manage escalated the situation immediately by threatening legal action, including foreclosure and a lawsuit.This complete disregard for basic customer outreach resulted in unnecessary involvement of a collections agency, incurring an additional $500 charge that could have been easily avoided through a simple phone call or email. The absence of any attempt to communicate prior to such severe threats is not only unprofessional but also indicative of a deeply flawed operational *********** date, Real Manage has provided no explanation for their failure to communicate, which unfortunately aligns with their demonstrated pattern of poor customer interaction. Prospective clients should be aware that Real Manage appears to prioritize punitive measures over proactive problem-solving and open dialogue, potentially leading to significant financial and emotional distress over minor administrative oversights. This has been, without question, the most unsatisfactory homeowners association experience I have ever encountered.

• Review fromTetiana S

  Date: 06/18/2025

  1 star
  We've been the owners residents in ***************** managed by Real Manage for almost 14 years, we attended the Board Meeting on 6/18/2025 and experienced a HORRIBLE and DISPRESPECTFUL ATTITUDE OF ALL BOARD MEMBERS towards us, the homeowners!WE KNEW WE WERE NOT in their agenda, but there was no other way to reach them as they DID NOT REPLY TO OUR EMAIL SINCE MAY 28th, 2025 and they did not give us a meeting we requested. I WAS DISRESPECTFULLY KICKED OUT OF THE CLUBHOUSE AFTER 1.5 hours of waiting there! THEY SHUT ME UP EVERY TIME I ONLY WANTED TO ASK if I can bring up my question. THEY HAD to inform me IN THE BEGINNING of the MEETING that I WON'T HAVE A CHANCE TO SPEAK OUT! I waisted 1.5 there with my child!Then I was offered to be helped by one of the board members outside the room in the hallway, becase all of them did not want to listen to me, that man just quickly wanted to know our address and to postpone our case again! He started quickly TALK TO ME CARELESSLY AND DISRESPECTFULLY AND THEN YELLED TO MY HUSBAND IN FRONT OF OUR 7 Y.O.CHILD!!! WHEN MY HUSBAND STARED TO TALK TO HIM WITH THE SAME RAISED VOICE AS HE DID, THE LADY FROM THE BOARD THREATENED TO CALL POLICE! THEY CLOSED THE DOOR AT FRONT OF MY FACE HIDING INSIDE THE ********** UNPROFESSIONAL AND DISREPCETFUL, RUDE and INSOLENT BOARD MEMBERS!

• Review fromOrlando D

  Date: 06/18/2025

  1 star
  We have ***** ***** as our Property Manager. No follow-up or call backs from *****.

• Review fromCatalina P

  Date: 06/04/2025

  1 star
  They have unfair practices, abuse of authority, and a failure to comply with reasonable standards of communication and transparency.I have been charged multiple unexplained fees by the *** (Real Manager), and despite formally requesting a pause on these charges while I disputed the matter, the *** continued to add fees. I have asked for documentation, justification, and a breakdown of charges all of which have either been denied, delayed, or ignored.Specifically:The *** claimed that the board did not approve waiving my fees but failed to provide meeting minutes or written decisions as proof.They continued to add late fees and penalties even after I notified them in writing of my dispute and requested a freeze on charges.Communication has been inconsistent and unclear, and it appears they are using their position to pressure homeowners unfairly.I believe the *** is acting in bad faith and may be in violation of Texas Property Code regarding fair *** practices. Someone should stop this company since regular owners are feeling threatened and unprotected by the law. They are bullies!

• Review fromSarah H

  Date: 05/29/2025

  1 star
  Terrible communication. Cant get my own security deposit back before no one answers their emails and there is no way to contact accounting department. Theres no excuse to not answer an email. Multiple emails. Youre a MANAGING company; you have to deal with people.!!!!!

• Review fromThomas

  Date: 05/19/2025

  1 star

  Thomas

  Date: 05/19/2025

  I bought my first house in the *********************** housing complex of the *****************************. This is a big deal for me and my wife as I am disabled and my wife is a school teacher. With the rising prices of homes we thought it was out of reach for us. The house is amazing, it has everything we need, and the community is quiet, but it has an ceded underbelly that I would not have expected. At first I tried to ask if I could bring my shed along and the *** told me that it would take 45 days to get approval, and the shed to exactly match the house. So my brand new shed(that I found out later I could have painted) I had to get rid of. We had a basketball hoop for my son. He loves basketball, he played with the neighbor hood kids back where we came from in ******. We would sit outside and watch him play. We even had signs made to show other neighbors to slow down. The *** wants us to put the basketball in the garage everyday, I am disabled and it is hard for me because I have degenerative disc disease and am looking at another neck surgery to lug the thing around. So my son gets to stare at it in the garage while I fight with the ***. Meanwhile they will not even call me back. Are driveway has a 30 percent decline that will throw every ball in the street, and they just want you to submit and wait. They don't want to talk to you. Every time you submit a packet you have to wait for the decision. You don't actually get constructive criticism. The shed, has to be 8 foot tall, which makes the door 5 ft 3/4. I am 6 ft 2, but try to talk to anyone about. You know to save them time and me time. We had a death in the family, I have had three deaths since November. No, they don't want to hear it. They don't care. Submit it, and make sure your nice no matter how long they take. They can be rude be you cant. Update Pending.
  

  RealManage Dallas

  Date: 05/21/2025

  Thank you for sharing your experience, and please accept our heartfelt condolences for the losses your family has faced. We also want to acknowledge the challenges youve described regarding your disability, and we truly empathize with your frustration.We understand how deeply personal and stressful these situations can be, especially when you are simply trying to enjoy your home and community. While we want to be as helpful as possible, it's important to clarify that RealManage is hired by your communitys Board of Directors to enforce the rules they establish. We do not have the authority to change or override the communitys governing documents or enforcement policies.That said, we are here to assist with the process and ensure communication is as clear and timely as possible. If there is anything further we can do within our role, or if you'd like help navigating the approval or appeal process, please dont hesitate to reach out to us at **********@realmanage.com.Were committed to supporting you however we can within the framework of the Associations rules and policies.

  Thomas

  Date: 05/26/2025

  While I guess I understand I cant I say that I agree. The abuse of power and the lack of oversight has left a system that waists both the customers and the board of directors time. The only thing that I can hope is that eventually they allow us to vote and be apart of the *** as this is a new community, and a balance is created between the beauty of the community and the needs and responsibility of its residents. I thought by contact you that it would put the word out there about a horrible experience with a horrible company, but am fearing that I was misunderstanding what the better business bureau does.

• Review fromJudy W

  Date: 04/09/2025

  1 star

  Judy W

  Date: 04/09/2025

  Worst management company ever. Company loses hoa fees, never answers phone or emails. Our community is becoming a dump. Property manager in office is completely worthless and always has 2 answers: in a few days and its because of the board not doing their job
  

  RealManage Dallas

  Date: 04/10/2025

  Were sorry to hear about your experience and understand your concerns. Please reach out to us directly at ************************************* so we can look into this matter further and work toward a resolution. Your feedback is important, and we want to ensure your concerns are properly addressed.

• Review fromAriadni K

  Date: 03/09/2025

  1 star

  Ariadni K

  Date: 03/09/2025

  There's a reason why this company is rated an average of 1.36 out of five stars by customers. This is easily the worst company I've ever dealt with for HOA due payment. My HOA switched payment processing websites last year which required re-input of all my bank info, address, etc. My payment for ******* was late due a website errors. When I received notice of a late payment I was alarmed. I pay early or on time, never late. I called to resolve the issue and was told the late fee would be waived. Everything got sorted out with my payment information on the website for ******* payment, and I was assured my bank info was also saved for future auto payments. But I found out much later I was accruing interest for the ******* late fee that they said they had waived. After much back and forth, it turns out they also erroneously charged me late fees for two other months. When I showed proof of payment on time via my bank statement, they did eventually waive those two additional fees, but they still refused to remove the "interest" from that ******* late fee. I had to pay about $105.00 of interest from the supposed "waived fee" in ******* -- which included an "administrative fee" for payment directly from my bank. What a horrendous company...I truly hope my community decides on using a different company in the very near future.
  

  RealManage Dallas

  Date: 03/12/2025

  I'm sorry to hear about your frustrating experience. To address this properly and make sure all your concerns are thoroughly investigated, please reach out to us directly at ************************************* with all the relevant details and any documentation you can provide.

• Review fromMelissa d

  Date: 02/28/2025

  1 star

  Melissa d

  Date: 02/28/2025

  My plumber found a break in the sewer line in my yard yesterday. The joints were disconnected in two places. My plumber thought it was the part of the property that was the City's responsibility so I asked the City to come out and they verified the issues in the same spots but said it wasn't on the City's portion of the yard. Both my plumber and the City ran cameras through the line and showed me the joint disconnections in real time. I called Real Manage about it and they had a landscaper come look at my yard. ***** **** from Real Manage called me and said the landscaper had told her he didn't see anything. I said "I saw him arrive, I went outside, and SHOWED him the EXACT spot my plumber and the city had marked with SPRAY PAINT." ***** said "Oh. Maybe we should send our own plumber. I'll reach back out with an update." An hour later, she emailed to say the issue wasn't their problem and that the repair was my responsibility. That decision was based SOLELY on the word of the landscaper and NO independent verification was done.
  

  RealManage Dallas

  Date: 03/06/2025

  We're sorry to hear about your experience regarding the sewer line issue. Please reach out to us directly at ************************************* so we can discuss this further and investigate the situation appropriately. We aim to ensure all property concerns are handled properly and professionally, and we appreciate the opportunity to address and resolve this matter effectively.