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Business Profile

Rent to Own Furniture

Rent-A-Center, Inc.

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Rent-A-Center, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Rent-A-Center, Inc. has 2978 locations, listed below.

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    Customer Review Ratings

    1.16

    Average of 336 Customer Reviews

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    Review Details

    • Sharon G

      Date: 07/29/2022

      Sharon G

      Date: 07/29/2022

      Im being over charged for my furniture, and wanna seek help

      Rent-A-Center, Inc.

      Date: 08/02/2022

      Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX.

    • Tekiah R

      Date: 07/29/2022

      Tekiah R

      Date: 07/29/2022

      Renting through "acceptance now" in southington, CT, I've been getting calls daily since June on a payment I've already made that they claim they didn't receive. I've sent proof and had other staff tell me that I was all set. Daily, I would still get calls about this same payment that we already had cleared up. Started to sound like they were scamming me on an extra payment. They've made no other attempt to take payment from main card on file & that has left me unsure of when a next payment is due. It falls on a different date each month. Very unorganized.

      Rent-A-Center, Inc.

      Date: 08/02/2022

      Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at XXX-XXX-XXXX.

    • Tiffany H

      Date: 07/25/2022

      Tiffany H

      Date: 07/25/2022

      I advised corporate about an employee doing under the table transactions & they never contacted me or tried to resolve the issue . I am now out of $250

      Rent-A-Center, Inc.

      Date: 03/20/2025

      Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. 

    • Chelsey B

      Date: 07/25/2022

      Chelsey B

      Date: 07/25/2022

      I have paid for my agreement since last year and have the benefits plus package that I pay extra for. I came down with Covid and haven't been able to return to work and instead of working with me, their demanding to know when I can make my payment. Apparently the benefits package doesn't include Covid. RENT A CENTER IS A JOKE!!!!!

      Rent-A-Center, Inc.

      Date: 03/20/2025

      Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. 

    • Connie T

      Date: 07/25/2022

      Connie T

      Date: 07/25/2022

      I paid for a new mattress and got a use one that don't fit. And they refuse to change it

      Rent-A-Center, Inc.

      Date: 03/20/2025

      Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. 

    • Mario L

      Date: 07/14/2022

      Mario L

      Date: 07/14/2022

      I don't even wanna give your local store here in buffalo ny on Seneca st very poor customer service and harassing us everyday when we were just approach our next payment and calls from all different numbers and texts us and calls a number that wasn't suppose to be on file and calls them and now this person is mad and harassing us I will reach out to local authorities I know detectives and the local news and calling your corporate office asap I'm so very angry and disappointed in your company never had this issue with old manager

      Rent-A-Center, Inc.

      Date: 03/20/2025

      Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. 

    Rent-A-Center, Inc. is BBB Accredited.

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    This business has committed to upholding the BBB Standards for Trust.

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