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Business Profile

Travel Agency

Global Concepts

Reviews

Customer Review Ratings

4.75/5 stars

Average of 50 Customer Reviews

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Review Details

  • Review fromPennye R

    Date: 05/12/2023

    5 stars
    Kenzie at Global Concepts was so easy to work with. After a couple of false starts on my end, she helped me decide on a wonderful trip. She prepared options for me to choose from based on the parameters I set and considered my preferences in every detail. I definitely plan on working with ****** again.
  • Review fromLucy C

    Date: 05/09/2023

    5 stars
    Quality customer service. Response time is Great. We've had to wait no longer than a couple of days to rebook and that was because of vendor response time. Kenzi at global Concepts stayed in touch the entire time
  • Review fromSM M

    Date: 05/02/2023

    5 stars
    All I can say is this is the best!!! Saving time and a headache I love traveling I have a family plan and let me tell you *** @ global concepts is the best to work with.Between once missing a flight international and having a new flight taken care of within mins of reaching the airport and great hotels and finding the best deals. Cars rentals, hotels, flight , and activities ect the best! Thank you ***
  • Review fromEverett O

    Date: 04/21/2023

    5 stars
    We've been using Global Concepts services for over four years and have only positive things to say. Our experience with **************** has been exceptional, as she treats us like family and has made our honeymoon cruise, domestic trips, and ****** vacation entirely worry-free and unforgettable. We highly recommend them for their professionalism, quality of service, responsiveness, and value.
  • Review fromValeria C

    Date: 04/14/2023

    5 stars

    Valeria C

    Date: 04/14/2023

    I received prompt service from Kenzie which made me happy.

    Global Concepts

    Date: 04/17/2023

    Thank you for taking time to share your experience!
  • Review fromLiam D

    Date: 04/06/2023

    5 stars
    Since my wife and I are retired, we have decided to travel more frequently. We recently booked a flight to ********* through GC by contacting ********. We gave her approximate departure and return times, and she promptly responded later that day with everything arranged, including a better rate than Expedia. ******** also ensured our luggage complied with size and weight requirements, suggesting that we pack everything in our check-in bag to avoid additional carry-on fees. Her cheerful attitude made our vacation even more enjoyable.
  • Review fromMichelle D

    Date: 03/20/2023

    5 stars
    I LOVE GLOBAL CONCEPTS! ****** booked a trip for my husband and I to go to ******, and I'm so excited to work with her again in the future. 5 stars goes to you ******! And 5 stars to Global Concepts!
  • Review fromMichiko N

    Date: 03/20/2023

    5 stars
    Im so glad I signed up with Global Concepts. Theyve been so helpful, especially M.. Ive been working with her and couldnt ask for someone more thorough and responsive. I wanted the easy button, and she certainly makes that happen for me along with great pricing
  • Review fromHeidi W

    Date: 03/20/2023

    5 stars
    Global Concepts made planning my trip stress-free and easy. My agent ****** was able to help me fit in so many activities that our family wanted to do AND stay within our budget. She even went above and beyond and found us an amazing place to stay that had everything we wanted and MORE! Thank you Global Concepts!
  • Review fromDonna S

    Date: 03/18/2023

    5 stars
    I've been a Global Concepts member since 2016 and have received nothing but excellent service for all of trips we've taken. However, this week ********* (******) provided such STELLAR service that I actually cannot wait to plan my next trip with her as well. She was thorough in presenting all options, her communication were quick and clear, and she was so friendly and professional! Thank you ******!!

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