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Business Profile

Roofing Contractors

Stonewater Roofing

Headquarters

Reviews

This profile includes reviews for Stonewater Roofing's headquarters and its corporate-owned locations. To view all corporate locations, see

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Stonewater Roofing has 10 locations, listed below.

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    Customer Review Ratings

    4.55/5 stars

    Average of 47 Customer Reviews

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    Review Details

    • Review fromSandra S

      Date: 03/06/2024

      5 stars
      ********************* and ******************* from Stonewater Roofing have been a huge help in taking care of the hail damage from our last storm. ****** has kept me informed at every turn of the process and worked fairly with my insurance adjuster.*** has been courteous and knowledgeable and put my mind at ease with the every step. I happily recommend them and Stonewater Roofing ********************
    • Review fromGary H

      Date: 01/19/2024

      5 stars
      Stonewater did an excellent job on my residential roof replacement. They have quality materials and ********************. Their representatives were attentive and helpful from the very beginning to the very end. The representatives value customer satisfaction and will work with you to ensure it.
    • Review fromJim C

      Date: 09/23/2023

      5 stars
      Compared to many service related companies you deal with anymore, Stonewater exceeded my expectations. My sales rep all the way to the onsite ******* and the roofing crew were attentive and did a good job. The materials they used were top notch and I did notice they took the time to make sure potential problem areas were properly addressed. They all seemed sincerely focused on doing it right. Refreshing in todays world of half doing something and overcharging. I would highly recommend this company based upon my interaction with them.
    • Review fromSuzanne B

      Date: 09/19/2023

      5 stars
      If there were more than five stars, that is how I would have rated this company. We had ********************* first contact us and I checked out the company. It had excellent reviews and excellent rating with the Better Business Bureau. **** was so attentive and so conscientious about explaining everything that would happen, all about their products, and the whole process. If I ever had a question and contacted him he got right back to me. They did all the work within the insurance estimate. They use high-quality materials and do extra things that not every company does.One of the features that I love so much about working with his company is that they do everything. Last hail damage, I was coordinating and trying to find a whole list of contractors. They take care of gutters, the metal roof on a patio cover, broken glass, and broken vinyl around the windows. Working with this company was an absolute amazing experience! They treat you like a royalty.
    • Review fromKelly F

      Date: 08/06/2023

      5 stars
      From day one meeting ****** the sales rep discussing my requirements for my new roof, to the day they showed up and began with work, Stonewater Roofing whole team acted like a family, and treated everyone with respect. Dusty the guy in charge of the installers, addressed all my additional requirements. For the one story part of the house, we weren't expecting to re-sheath the whole roof line, but ended up having too and ***** got it done quick with his team and on budget. I went with the G.A.F Timberline AS II ( which is Level 4 Impacted Rated) as suggested by ****** and it's going to save me about $950 off my homeowners insurance yearly. I highly recommend.
    • Review fromSarah S

      Date: 07/11/2023

      3 stars

      Sarah S

      Date: 07/11/2023

      The sales **** ******* was great. Everyone was friendly and ******* looks good. When it comes to the financial aspect of the entire process, it was a nightmare. I'm told I'll be paying one price and then every time I ask for clarification, the price goes up. My final balance started at $3700, then went to $4500, and then ended up being $4900. They claimed insurance paid me more than I actually received, which I have proof I only received three payments not totaling what they say I did. I don't recommend this business unless you feel like arguing about money.

      Stonewater Roofing

      Date: 07/18/2023

      Hi ***************, the supplement process is what changed the amounts. Meaning insurance updates their amount due to the supplement sent in. Your insurance report shows exactly how much insurance is paying after your deductible. Mistakes are often made and it's not uncommon for insurance to miss a check that should have been sent to you. This is easily resolved with a call to your insurance company explaining how much they show should have been sent and how much you've actually received. I will give you a call to better explain and try to assist where I can.

      Stonewater Roofing

      Date: 07/18/2023

      After further review and investigation it seams our CFO and you worked through this over the last week. Thank you for making final payment and trusting Stonewater with your roofing needs.
    • Review fromCarolyn C

      Date: 06/08/2023

      5 stars
      *********************** was very helpful every step of the way. Very knowledgeable, and always responded in a timely manor. ************************* the ** enlightened me during the work process, and kept me very up to date all day. Work was done fast same day, and I would 100% recommend using Stonewater Roofing for yall of your roofing needs.
    • Review fromKeith H

      Date: 05/28/2023

      5 stars
      Overall, an excellent experience. The crew worked dilligently from **** to dark until the project was completed. A special thanks to *************************, who came out during Memorial Day weekend to sweep for nails and look for trash; to *****, the crew chief who constantly kept ** updated on the progress and sought our feedback on the quality of the work; to the supervisor (*****?) who visited to check on the progress of the job and talk to **; and finally to the man who came to pick up the waste container, who helped ** move a package of leftover shingles to our storeroom. I highly recommend this company.
    • Review fromLarry H

      Date: 05/18/2023

      5 stars
      Stonewater Roofing provided ** with an exceptional experience of customer ************************* from start to finish. *********************************, our sales representative, was so helpful with his communication, working with our insurance representative , & quick reponses to questions throughout the entire process of getting a new *************** They provided an on the site project manager, ***********************, who was here to ensure the job was done correctly by the roofing crew. Very professional & customer friendly! From ********* in the office to the sales and installation team, it couldnt have been any better. I strongly recommend them for any roofing needs.
    • Review fromShane B

      Date: 05/16/2023

      4 stars
      Stonewater roofing did a great job on the installation of a new roof of my house. The whole process from the time I made an insurance claim until the roof was installed was approx. 1 month. Everything went very smooth and I would recommend this company.

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