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Business Profile

Burglar Alarm Systems

Fluent Home, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Burglar Alarm Systems.

Reviews

Customer Review Ratings

3.21/5 stars

Average of 138 Customer Reviews

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Review Details

  • Review fromIdoni H

    Date: 03/29/2023

    5 stars

    Idoni H

    Date: 03/29/2023

    I called with an issue with my control panel not holding a charge on the back up battery. I was told Id be sent a replacement battery at no charge. However, I did have an issue with the amount of the shipping fee. The customer rep was quite understanding and he worked with me to come to a compromise. He was very pleasant and answered all my questions without hesitation. I just have to say, I just love the customer service this company gives its customers. Unlike a lot of companies these days, this company wants its customers to be happy and works to make sure they are. Thank you Fluent!!

    Fluent Home, LLC

    Date: 04/07/2023

    We appreciate you writing this review. We're happy to hear you had a great experience with us!
  • Review fromMarilyn G

    Date: 03/23/2023

    4 stars

    Marilyn G

    Date: 03/23/2023

    The people who spoke to me about problems I was experiencing were very pleasant and spent a lot of time dealing with me. No complaints about the help I received.

    Fluent Home, LLC

    Date: 04/07/2023

    Thank you for taking the time to write this review. We're happy to hear you had a great experience with us! Feel free to contact us if you have any questions or concerns.
  • Review fromMichelle M

    Date: 03/21/2023

    4 stars

    Michelle M

    Date: 03/21/2023

    Great personable reps and tech. Good quality equipment installed. Thank you so much!!

    Fluent Home, LLC

    Date: 04/07/2023

    Thank you for taking the time to write this review. We're happy to hear you had a great experience with us! Feel free to contact us if you have any questions or concerns.
  • Review fromEarl L

    Date: 03/20/2023

    5 stars

    Earl L

    Date: 03/20/2023

    My service rep was very knowledgeable as well as very patient. He walked me through how to set up my doorbell camera, and even passed on a couple of suggestions with regard to ease of use of the Fluent app.

    Fluent Home, LLC

    Date: 03/21/2023

    Thank you for taking the time to write this review. We're happy to hear you had a great experience with us!
  • Review fromMark W

    Date: 03/17/2023

    5 stars

    Mark W

    Date: 03/17/2023

    Easy company to work with. Our installer, ***** was knowledgeable and extremely polite.

    Fluent Home, LLC

    Date: 03/21/2023

    We are delighted that you had a great experience with us. Thank you for taking the time to rate **!
  • Review fromVeronica B

    Date: 03/16/2023

    5 stars

    Veronica B

    Date: 03/16/2023

    They responded quickly and helped me with my issue, and the representative was very friendly.

    Fluent Home, LLC

    Date: 03/21/2023

    Thanks for taking the time to share your positive experience. We truly appreciate it!
  • Review fromMarlene H

    Date: 03/13/2023

    5 stars

    Marlene H

    Date: 03/13/2023

    Loved the way ********* handled my service for Fluent He helped me with my problem

    Fluent Home, LLC

    Date: 03/21/2023

    Your feedback is highly appreciated. Thank you for the review!
  • Review fromJohnetta F

    Date: 03/13/2023

    5 stars

    Johnetta F

    Date: 03/13/2023

    After dealing with ******, he made me feel 100% better with my system and cameras. And reassured me I was in good hands. Thanks Fluent

    Fluent Home, LLC

    Date: 03/21/2023

    Thank you for taking the time to write this review. We're happy to hear you had a great experience with us!
  • Review fromRose K

    Date: 03/12/2023

    5 stars

    Rose K

    Date: 03/12/2023

    Easy set up, easy app and panel, and *************.

    Fluent Home, LLC

    Date: 03/21/2023

    We appreciate the rating, and are glad we could provide you with a positive experience!
  • Review fromCharles C

    Date: 03/02/2023

    5 stars

    Charles C

    Date: 03/02/2023

    Enjoyed ****** fixing our alarm and cameras. Very knowledgeable. Love our system

    Fluent Home, LLC

    Date: 03/10/2023

    Thank you for taking the time to write this review. We're happy to hear you had a great experience with us! Feel free to contact us if you have any questions or concerns.

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