Reviews

This profile includes reviews for Larry H. Miller Dealerships's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Larry H. Miller Dealerships has 55 locations, listed below.

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  Larry H. Miller Dealerships

  351 W Opportunity Way Ste 400 Draper, UT 84020-1404

  
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  Larry H. Miller Honda Murray

  5808 S State St Murray, UT 84107-6135

  
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  Larry H. Miller Lexus Murray

  5686 S State St Murray, UT 84107-6158

  
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  Larry H. Miller Toyota Murray

  5650 S State St Murray, UT 84107-6131

  
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  Larry H. Miller Used Car Supermarket Sandy

  10990 S Auto Mall Dr Sandy, UT 84070-4180

  

Review Details

• Review fromBrandon W

  Date: 02/27/2025

  1 star
  I had a coupon from ******** for an oil change for ***** AFTER oil change was completed they told me that the coupon was only for Hondas or DOES NOT say that on the coupon. So I had NO choice but to pay the ******. Could have went to my regular place 3x for that price. They need to accept payment BEFORE the service so you are not "stuck" paying the price they come up with!

• Review fromCamTheBBBguy

  Date: 02/06/2025

  4 stars
  I did not buy my ****** from here, but I do take my ****** in to their attached dealership auto service shop regularly. I have gone to Larry H. Miller ****** Boise to service my ****** for more than two years now, and I really like working with them! They are detailed, professional, and timely. I like that they have an online booking option where you can schedule your car service ahead of time to make sure you get on the schedule. The only reason I give four stars and not five is because it always feels a little expensive to get work done.... but maybe that's just the reality of car maintenance. In any case, I trust and recommend Larry H. Miller ****** Boise for those who need a good mechanic to take care of your ******.

• Review fromCameron C

  Date: 01/20/2025

  1 star
  They have been terrible to work with and keep telling me theyll have my vehicle fixed then another delay and another delay comes up. I made an appointment and dropped off my vehicle and it took almost an entire day to hear from them about the problem I was having. I approved the diagnostic to figure out the issue and it took another two full business days to know what the problem was. They then told me theyll would have to order parts and conveniently they were off the next three days. I asked about what would be done since I was without my only vehicle and I was told I could rent a vehicle for $100 a day even thought they left my vehicle unusable. Was told my vehicle would be ready mid-morning on Monday and heard nothing by noon so called and left a message. Only when I called back and asked for a manager did I get a call back telling me they dont even know if the part had arrived yet and they werent sure if they would have my vehicle back today. Ive gone a full week without my vehicle and no solution, customer service, or offering to help. Extremely frustrated and Im sure theyll find some other excuse to have my vehicle another day or two.On top of all this I put a deposit on a vehicle and they have never contacted me about the new model year and trying to actually sell me a vehicle. They just want money and not help customers. Will never do business with them again.

• Review fromMandy I

  Date: 01/04/2025

  1 star
  They were in professional kept asking me.for my info and nothing happened . Also one of there store managers hit on my when I didn't respond he turned really rude .

• Review fromCharles H

  Date: 12/26/2024

  1 star
  We bought a new jeep wrangler (2024) from this Larry h. miller dealer and one month later the check engine light came on. So I called the dealership right away only to find out I had to wait for 5 weeks for an appointment. Then on that day I arrived only to be told I would have to wait another week for them to look at my jeep. The service manager was very rude and unprofessional (****** ******)about my problem (only *******a service advisor was helpful). Never Buy or have a vehicle serviced at Larry H. Miller on ***********************.

• Review fromWilliam S

  Date: 12/24/2024

  1 star
  I purchased a 2023 ******* GV80 Advance Plus *** in November 2023 for approximately $75,000, financed through a business equipment loan with *********. From the beginning, the experience has been problematic. The vehicle had a steering code issue even before delivery, requiring the dealership to source parts from a used *** to meet the delivery deadline under pressure from the lender. Since then, *** faced several issues: 1. 3rd Row Vent Trim Lid: Both sides had to be replaced, taking three attempts to achieve a minimally acceptable fit. 2. Android Auto Malfunction: Persistent short-outs led to software updates and USB port replacements. Internal console parts took months to arrive. 3. Cluster Display Issue: The cluster was repaired but failed again after a few weeks. Despite replacing batteries, the issue persists, leaving the *** at the dealership for weeks. Throughout this ordeal, I have suffered significant downtime and income losses, as the *** is used for business purposes. ******* ********************** have failed to provide a comparable loaner vehicle, often offering only small sedans unsuitable for my needs. This has forced me to cancel business trips, further impacting my livelihood. As of December 2024, I am still awaiting resolution from ******* **** I need this matter addressed promptly and a reliable solution to ensure my vehicle is fit for purpose.

• Review fromJohn S

  Date: 12/20/2024

  1 star
  On November 23 2024 I purchased a 2016 F150 from Larry H. Miller Dodge. When I went to see it I couldnt drive it because it had a bolt in the tire. Despite that I liked the truck and it was what I wanted so I went ahead with the purchase and was told that they would fix the tire and I could come get it in a day or so. When I called to see if it was done there was a leak from the fuel tank and was told it would be a couple days to get it fixed. The dealership gave me a loaner truck while mine was getting fixed. I got about 30 miles from the dealer when the engine light came on and it started shifting wrong at times jumping forward when I would come to a stop. I took it back to the dealer and they tried to give me a Jeep Renegade after telling them nothing compact. The Jeep smelled like smoke and had old food in the cup holders and on the floor. I told them it wouldnt work and they did get me a Grand Cherokee which was a nice car (did have some faults that needed to be serviced by dealer).After finally getting a decent loaner I just needed to wait for my truck to get done. Seems easy but as the days went there were more and more issues with the truck. I would call and try to get updates on the progress or what was wrong with it but would almost never get a call back and when I did get someone they didnt know what was wrong with it. One person even told me they didnt even have the truck and I must have called the wrong place because they are a Dodge dealer not a **** dealer. I was told that they would put in a spray bed liner because of the inconvenience. After two days shy of a month I finally got my truck. The same bolt was still in the tire even after them saying it was fixed. The bed liner was not done and the interior was dirty after being detailed. I paid for the exterior and interior protection package ($1,690 total cost) which was not done. Also, no temp tag or list of repairs, just a key. I took the truck anyway and had the tire fixed myself.

• Review fromSharon D

  Date: 12/09/2024

  1 star
  I have had my cars and trucks maintenance at ********* Toyota West for years. I have my car maintenance regularly on a six-month basis. The last time I had my car in the shop was in mid-August. In November, my cars heater stopped working. There were no other problems and my car drove fine. I made an appointment. I asked if I should be driving the car. They said if the car was driving fine, it is ok. Come to find out the car had no coolant or little put in the car last time it was service. There were no leaks or signs of overheating. The Car engine was destroyed.

• Review fromBrianna C

  Date: 12/04/2024

  5 stars
  ****** ****** helped me out with everything I need her customer service was amazing and all the team was amazing.

• Review fromRobert M

  Date: 11/28/2024

  1 star
  It took 105 days for simple hail repair. 2 supplemental charges to double the bill I still have a hail dent on the roof and a air bubble in the ppf on the hood. ******* will keep your vehicle a extra month every time you complain. The worst service I have received ever. Please save your sanity and stay far away from this abomination