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Business Profile

Collections Agencies

Aldous & Associates, PLLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 1,160 total complaints in the last 3 years.
  • 437 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/11/2025

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Aldous and Associates are attempting to collect a debt from me that DOES NOT EXIST. I have never even heard of Blink Fitness and they haven't heard of me. They could not find me at all in their system by any of my contact info I provided. When I explained this to Aldous and Associates over the phone their employee hung up on me. I woke up today to a notification that this fake debt hit my credit dropping it by 50 points.

    Business Response

    Date: 02/12/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: ***** ********** *** ***** ***** ** ******
  • Initial Complaint

    Date:02/11/2025

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Iam not liable for this debt with blink fitness. I do not have a contract with aldous and associates, PLLC. they did not provide me with the original contract as I requested.

    Business Response

    Date: 02/11/2025

    Any negative reports placed on credit will be removed at the end of the current business month. 

  • Initial Complaint

    Date:02/07/2025

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******************************************* had a collections account for a balance of $381 that was incorrect. I have mailed in the evidence and even PAID the amount as a last chance hope that they would hastily request removal from my credit report but that has not been the case. Ive been moved from phone call to phone call. Can not get a supervisor on the phone and when I do they have zero idea how to handle the situation. Ive requested call backs from higher up supervisors and told theyd reach out but never do. Im a veteran trying to use his benefits to buy a home and Im being robbed of that joy.

    Business Response

    Date: 02/10/2025

    We will treat this as a formal dispute and reach out to the original creditor, Tru Fit Gyms. We will send the response to your address: *******************************.
  • Initial Complaint

    Date:02/06/2025

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Im not liable for this Debt with Aldous and associates, I do not have a contract with Aldous and associates. They did not provided me with the original contract as requested.

    Business Response

    Date: 02/07/2025

    We will treat this as a formal dispute and reach out to the original creditor, ************. We will send the response to your address: ********************************************.
  • Initial Complaint

    Date:02/04/2025

    Type:Billing Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ALDOUS AND ASSOCIATES, I do not have a contract with Business Headquarters Location, they did not provide me with the original contract as I requested.

    Business Response

    Date: 02/05/2025

    We will treat this as a formal dispute and reach out to the original creditor, VASA Fitness. We will send the response to your address: *** *** **** *** ***, Des Moines, IA 50309.

    Customer Answer

    Date: 02/05/2025

     

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID 22900888, and find that this resolution is satisfactory to me.




    Sincerely,



    Rodshad Woods
  • Initial Complaint

    Date:02/04/2025

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for the debt with Workout Anytime, I do not have a contract with ******************************************** the did not provide me with the original contract as I requested.

    Business Response

    Date: 02/05/2025

    We will treat this as a formal dispute and reach out to the original creditor, Workout Anytime. We will send the response to your address: **********************************.
  • Initial Complaint

    Date:02/03/2025

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ALDOUS AND ASSOCIATES, I Do not have a contract with ALDOUS AND ACCOCIATES, they did not provide me with original contract as requested.

    Business Response

    Date: 02/04/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: ***********************************************.
  • Initial Complaint

    Date:02/01/2025

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with 05 ************, I do not have a contract with ALDOUS, they did not provide me with the original contract I requested.

    Business Response

    Date: 02/03/2025

    We will treat this as a formal dispute and reach out to the original creditor, ************. We will send the response to your address: ****************************************************.
  • Initial Complaint

    Date:01/31/2025

    Type:Billing Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for the debt claimed by ALDOUS. There is no contractual relationship between me and ALDOUS, and they have not supplied the original agreement as requested.

    Business Response

    Date: 02/03/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: ***************************************.
  • Initial Complaint

    Date:01/30/2025

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with REDPOINT TEMPE. I do not have a contract with ALDOUS & ASSOCIATES PL because they did not provide me the original contract as I requested.

    Business Response

    Date: 01/31/2025

    We will treat this as a formal dispute and reach out to the original creditor, Redpoint Tempe. We will send the response to your address: **** ********* ***, Chula Vista, CA 91913.

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