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Business Profile

Collections Agencies

Aldous & Associates, PLLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 1,160 total complaints in the last 3 years.
  • 434 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/28/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I’m not liable for this debt with club4fitness. I do not have a contract with ALDOUS, they did not provide me with the original contract as I requested

    Business Response

    Date: 01/29/2025

    We will treat this as a formal dispute and reach out to the original creditor, Club4Fitness. We will send the response to your address: **** ****** **, Marrero, LA 70072.

  • Initial Complaint

    Date:01/28/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Aldous And Associates. I do not have a contract with Aldous And Associates they did not provide me with the original contract as I requested.

    Business Response

    Date: 01/30/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: **************************************.

  • Initial Complaint

    Date:01/28/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for debt. I do not have a contract with Aldous and Associates. They have not supplied me with the original contract.

    Business Response

    Date: 01/29/2025

    We will treat this as a formal dispute and reach out to the original creditor, VASA Fitness. We will send the response to your address: ***** ***** *** Addison, IL 60101.

  • Initial Complaint

    Date:01/27/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with *****I do not have a contract with ******************************************** they did not provide me with the original contract as requested.

    Business Response

    Date: 01/28/2025

    Your file is now removed from our office. Any negative reports placed on credit will be removed at the end of the current business month. 

  • Initial Complaint

    Date:01/25/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ALDOUS AND ASSOCIATES, I do not have a contract with ALDOUS AND ASSOCIATES, they did not provide me with the original contract as I requested.

    Business Response

    Date: 01/27/2025

    We will treat this as a formal dispute and reach out to the original creditor, Mountainside Fitness. We will send the response to your address: **** * **** **** *** ****, Scottsdale, AZ 85254.

  • Initial Complaint

    Date:01/25/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Aldous and Associates, I do not have a contract with Aldous and Associates, they did not provide me with the original contract as I requested.

    Business Response

    Date: 01/27/2025

    We will treat this as a formal dispute and reach out to the original creditor, Gold's Gym. We will send the response to your address: *** ******* ***, Patersn, NJ 07502.

  • Initial Complaint

    Date:01/23/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with *********** , I do not have a contract with Aldous and Associate , they did not provide me with the original contract as I requested

    Business Response

    Date: 01/24/2025

    We will treat this as a formal dispute and reach out to the original creditor, ***********. We will send the response to your address: *********************************************.

  • Initial Complaint

    Date:01/21/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello, I am writing in response to Aldous and associates' attempt to collect a debt from me. Upon reviewing this company's credentials, I have determined that they are not licensed to operate as a collection agency in the state of *******. Any collection agencies attempting to collect a debt within this state must hold a valid license. Since this agency does not meet this requirement, its collection activities are unlawful.

    Business Response

    Date: 01/22/2025

    We will treat this as a formal dispute and reach out to the original creditor, Body Plex Fitness. We will send the response to your address: *******************************************.

    Customer Answer

    Date: 01/23/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***** *****

  • Initial Complaint

    Date:01/20/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To Whom It May Concern,I recently pulled up my ********** credit report and your company is attempting to collect a debt.Under 15 USC 1692cc:(c)Ceasing communication If aconsumernotifies adebtcollector in writing that theconsumerrefuses to pay adebtor that theconsumerwishes thedebtcollector to cease furthercommunicationwith theconsumer, thedebtcollector shall not communicate further with theconsumerwith respect to suchdebt,except(1)to advise theconsumerthat thedebtcollectors further efforts are being terminated;(2)to notify theconsumerthat thedebtcollector orcreditormay invoke specified remedies which are ordinarily invoked by suchdebtcollector orcreditor;or (3)where applicable, to notify theconsumerthat thedebtcollector orcreditorintends to invoke a specified remedy.If such notice from theconsumeris made by mail, notification shall be complete upon receipt I demand to see verifiable proof (i.e: an original consumer contract with my signature on it) that you have on file for the account listed below.Or a Certification from the creditor that certified the accuracy and completeness of the information/account.Your failure to positively verify these accounts has hindered my ability to obtain ********* has also damaged my mode of living, my character and much more.Under the Fair Credit Reporting Act, unverifiable accounts must be DELETED and if you cannot provide me a copy of verifiable proof, you must DELETE the account listed ******** giving your company 7 days to respond to this matter. Failure to respond to this matter will result in legal actions pursued against your company.I demand that the following account be validated or DELETED immediately:Account Number: *******Date Reported: 12/28/2024 Once again, I ***** ****** is giving your company, ******************************************* PLLC 7 days to respond to this *********** Regards,***** ******

    Business Response

    Date: 01/20/2025

    We will treat this as a formal dispute and reach out to the original creditor, Pro Fit *********. We will send the response to your address: *************************************.

  • Initial Complaint

    Date:01/20/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Aldous And associates. I don't have any contact with the collection agency. They didn't provide me with the original contact as I requested.

    Business Response

    Date: 01/20/2025

    We will treat this as a formal dispute and reach out to the original creditor, YouFit Gyms. We will send the response to your address: *************************************************.

Aldous & Associates, PLLC is NOT a BBB Accredited Business.

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