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Business Profile

Collections Agencies

Aldous & Associates, PLLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 1,153 total complaints in the last 3 years.
  • 442 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/09/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ********************************************* do not have a contract with ******************************************** they did not provide me with the original contract as I requested.

    Business Response

    Date: 06/11/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: ***********************************

  • Initial Complaint

    Date:06/09/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ALDOUS AND ASSOCIATES, I do not have a contract with ALDOUS AND ASSOCIATES, they did not provide me with the original contract as I requested.

    Business Response

    Date: 06/11/2025

    We will treat this as a formal dispute and reach out to the original creditor, ***********************. We will send the response to your address: ********************************.

  • Initial Complaint

    Date:06/09/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing this complaint against 10 fitnessdue to false claims that I owe money for a gym membership that I already paid to cancel.

    I paid a cancellation fee to terminate my membership with 10 fitness. I was told this payment would fully close my account and end any further obligations. Despite this, I have been contacted and told I still owe money — which is completely false.

    The gym is now trying to collect additional payments and claims I have an active membership, even though I settled my account in full. I have not signed any new agreements or resumed my membership in any way.

    This feels like a predatory and deceptive business practice. I have made several attempts to resolve this directly with the gym, but they continue to demand payment and have not provided any valid proof that I owe anything further. They are having Aldous & Associates harass me and bully me into paying something that I did not commit to. As you can see he tried to get me to come back and I ignored it until I asked why he kept charging my card when I said I didn’t want to use services.

    Business Response

    Date: 06/09/2025

    We will treat this as a formal dispute and reach out to the original creditor, 10 Fitness. We will send the response to your address: ***** ******** ***** ** *** ***** ****** ***** ** ******

  • Initial Complaint

    Date:06/06/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This issue involves a trial membership at a local Golds Gym. This membership was advertised as a trial membership on a month to month basis. The advertised trial membership was initiated on the Golds Gym online website. This was canceled withing the alotted time. I kept getting charged which was disputed with the Golds Gym whom informed me that I had to cancel in person at the local gym- which I did with the manager of the local gym. This was several months ago and the manager even agreed to refund me the last charged amount. Now Im getting a collections text from the above named presumably law firm of ******************************************** Im getting constant text reminders which I believe to be fraudulent and harassment.

    Business Response

    Date: 06/06/2025

    We will treat this as a formal dispute and reach out to the original creditor, Gold's Gym. We will send the response to your address: ****************************************

  • Initial Complaint

    Date:06/04/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ******************************************** I do not have a contract with Aldous and Associates P.L.L.C; they did not provide me with the original contract as requested.

    Business Response

    Date: 06/06/2025

    We will treat this as a formal dispute and reach out to the original creditor, Gold's Gym. We will send the response to your address: ***************************************.

  • Initial Complaint

    Date:06/04/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company keeps calling place of business and never leaves a message.

    They do not have permission to call my place of work

    Business Response

    Date: 06/04/2025

    We are
    unable to find this account in our office. Please send your full Aldous Account
    number. Please
    also send us your balance owing, any previous names, and any previous
    addresses.  This will help us locate your
    account so we can respond properly to you request. 

  • Initial Complaint

    Date:06/03/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Aldous and Associates. I do not have a signed contract with Aldous and Associates, they did not provide me with the original contract as I requested.

    Business Response

    Date: 06/04/2025

    We will treat this as a formal dispute and reach out to the original creditor, The Terraces. We will send the response to your address: **** ****** *** ********* ** ******

  • Initial Complaint

    Date:06/02/2025

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Vasa Fitness. I do not have a contract with Aldous & Associates. They did not provide me with the original contract as I requested.

    Business Response

    Date: 06/04/2025

    We will treat this as a formal dispute and reach out to the original creditor, VASA Fitness. We will send the response to your address: **** ******** *** ************* ** ******

    Customer Answer

    Date: 06/04/2025



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




    Sincerely,



    ***** *********

  • Initial Complaint

    Date:06/02/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******* ******
    ?***** ****** ** *** ****** ******* ***** ****** ********************* *************
    06-01-2025

    Complaint Regarding Inaccurate Credit Reporting by Aldous & Associates
    Dear Better Business Bureau,
    I am writing to formally file a complaint against a company identified as Aldous and Associates for inaccurately reporting information to credit bureaus that has negatively affected my credit record.
    Nature of the Complaint:
    Aldi and Associates is currently reporting an account under my name which I believe is erroneous, unverifiable, and potentially fraudulent. The account amount is $2695.I have no known account or business relationship with this company. Furthermore, I have not received any services from them to validate the existence of this alleged debt.
    Despite attempts to resolve the matter through the appropriate credit reporting agencies, the item remains on my credit report. This has resulted in unwarranted damage to my credit score and reputation.
    Details of the Disputed Entry:
    * Company Name: Aldous & Associates
    * Credit Bureaus Affected: Experian, Equifax, TransUnion
    Requested Resolution:
    * I request that Aldous and Associates provide documented proof of any alleged debt or account associated with me.
    * In the absence of verifiable documentation, I ask that this item be immediately retracted from all credit bureau records.
    * I also request BBB assistance in prompting Aldous and Associates to respond promptly and in good faith.
    I am submitting this complaint in good faith and appreciate the Better Business Bureau's assistance in resolving this matter in a fair and timely manner.

    Sincerely,?******* ******

    Business Response

    Date: 06/03/2025

    We will treat this as a formal dispute and reach out to the original creditor, Alight Laramie. We will send the response to your address: ***** ****** *** *** ****** ******* ** *****

  • Initial Complaint

    Date:06/01/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with BLINK FITNESS, I do not have a contract with ALDOUS AND ASSOCIATES, they did not provide me with the original contract as i requested

    Business Response

    Date: 06/03/2025

    We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: *** ******* **** **** ****** ** *****

     

    Customer Answer

    Date: 06/03/2025



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




    Sincerely,



    ***** ********

Aldous & Associates, PLLC is NOT a BBB Accredited Business.

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