Business Profile
Collections Agencies
Aldous & Associates, PLLCThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 1,153 total complaints in the last 3 years.
- 441 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:05/31/2025
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
So five years ago someone used my ID to get a gym membership and I didn’t know about this and then this company bought the debt that I had no idea about and started sending letters to my email now 5 years later they but it on my credit report I called them and told them I didn’t open a gym membership, this isn’t right. In fact, it’s predatory for a secondary agency that bought a debt. And it is fraudulentBusiness Response
Date: 06/03/2025
If you believe this to be fraud, please file an affidavit with the Federal Trade Commission website at ********************************. Please send us a copy along with a copy of your photo ID to our ** *** ****** ********* ** ******Initial Complaint
Date:05/30/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a notice stating I owed $135 to a gym that I have never been a member to, "Get Fit 24/7". I have been notified that my identity information has been leaked, and I believe this is a direct consequence of being a victim of identity fraud. I demand that the Derogatory notice from my Transunion credit report be removed. I have also filed a dispute with Transunion to do the same. The fact that so many individuals have experienced the same exact situation with different names of companies is a huge red flag and should be investigated for misconduct and fraud.Business Response
Date: 06/03/2025
We will treat this as a formal dispute and reach out to the original creditor, Get Fit 24/7. We will send the response to your address: *** ****** ***** *********** ** ******Initial Complaint
Date:05/29/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I’m not liable for this debt with Aldous & associates I do not have a contract with this collection agency they did not provide me with the original contract as requested.Business Response
Date: 06/03/2025
We will treat this as a formal dispute and reach out to the original creditor, Fitness 19. We will send the response to your address: **** **** *** ******** ** *****Initial Complaint
Date:05/28/2025
Type:Customer Service IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with CLUB4FITNESS, I do not have a contract with Aldous & Associates, they did not provide me with the original contract as requestedBusiness Response
Date: 06/04/2025
We will treat this as a formal dispute and reach out to the original creditor, Club4Fitness. We will send the response to your address: *** **** ****** *** ******** ** ******Initial Complaint
Date:05/27/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
****** ******* *** **** ****** ****** ** *****
Date: [Insert Today’s Date]
Aldous & Associates
4625 S 2300 E
Salt Lake City, UT 84117
RE: Formal Request for Debt Validation Under 15 U.S.C. §1692g (FDCPA)
To Whom It May Concern,
I am contacting your office regarding an alleged debt you claim I owe. I am formally requesting validation of this debt, as required under the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. §1692g.
As a consumer protected under federal law, I request that you provide the following documentation:
1. The name and address of the original creditor;
2. A full itemized statement of the alleged amount owed;
3. A copy of the original contract or agreement bearing my signature;
4. Proof that your agency is legally authorized to collect this debt in New York.
This is not a refusal to pay but a request for validation. Until you provide complete verification, you must cease all collection activities, including reporting or verifying this debt with any credit bureau. Reporting unvalidated debt violates both the FDCPA and the Fair Credit Reporting Act (FCRA).
You have 30 days from the date of receipt to provide proper validation. If you cannot validate the debt within this timeframe, you must immediately remove all related information from my credit report and cease all communication.
Be advised, failure to comply may result in legal action. This letter also serves as a formal cease and desist for all collection communications until the debt is validated. If any adverse action is taken, I will seek legal counsel. Under 15 USC §1692g, debt collectors must, within 5 days of first contact, send written notice stating: the amount of the debt, the creditor’s name, the right to dispute within 30 days, and a promise to verify the debt or provide the original creditor’s details upon written request.
Sincerely,
****** ******* *******Business Response
Date: 05/27/2025
We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: *** **** **** *** ** ****** ** *****.Initial Complaint
Date:05/26/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with aldous and associates, I do not have a contract with this collection agency, they did not provide me with the original contract as I requestedBusiness Response
Date: 05/27/2025
We will treat this as a formal dispute and reach out to the original creditor, 10 Fitness. We will send the response to your address: **** * *********** ** *** ***** ****** ***** ** ******Initial Complaint
Date:05/26/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Im not liable to the debt with ALDOUS AND ASSOCIATES. I do not have a contract with ALDOUS AND ASSOCIATES. They did not provide me with the original contract as requested.Business Response
Date: 05/27/2025
We will treat this as a formal dispute and reach out to the original creditor, YouFit Gyms. We will send the response to your address: **** ** **** **** ******* ****** ** ******Initial Complaint
Date:05/24/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with aldous and associates, I do not have a contract with alders and associates, they did not provide me with the original contract as I requested.Business Response
Date: 05/26/2025
We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address* *** **** **** *** ***** ** ******Initial Complaint
Date:05/22/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I'm not liable for this debt with ALDOUS AND ASSOCIATES. I do not have a contract with ALDOUS AND ASSOCIATES; they did not provide me with the original contract as requested.Business Response
Date: 05/26/2025
We will treat this as a formal dispute and reach out to the original creditor, Workout Anytime. We will send the response to your address: **** ****** **** **** ****** ******** ** ******Initial Complaint
Date:05/22/2025
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have no contract with Aldous and associates. I request a debt validation letter verbally and via certified mail and havent received a response. Aldous and associates reported this debt to the credit bureau impacting my credit score.I would like Aldous and associates to delete this from my credit report as I have no contract or agreement with them. They have failed to provide the debt validation.Business Response
Date: 05/23/2025
We will treat this as a formal dispute and reach out to the original creditor, Blink Fitness. We will send the response to your address: ***************************************.
Aldous & Associates, PLLC is NOT a BBB Accredited Business.
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