Collections Agencies
Aldous & Associates, PLLCThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 1,160 total complaints in the last 3 years.
- 437 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:06/05/2023
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
******************************************* of ************, file number reference number *******, is trying to collect on a gym membership in the amount of $166.95. The membership was month to month. I changed my banking information which disallowed the gym club " Fitness 19" to be unable to bill me for the following month which I have not attended the club since January 2022, when I changed my banking information. Reiterating the membership was set up as a month-to-month pay-as-you-go, termination for nonpayment at any time.Business Response
Date: 06/06/2023
We will treat your complaint as a formal dispute and have reached out to the original creditor, Lifestyle Gym. We will send our response via mail to your address:
**********************************;**********, ** 95608
Customer Answer
Date: 06/07/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************************Initial Complaint
Date:06/05/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Have placed in collections of "gym membership" without notifying me that I owed a gym have been to the gym twice completely forgot that I even had a membership there......and owe 300$ apparently.Business Response
Date: 06/16/2023
We will treat your complaint as a formal dispute and have reached out to the original creditor, Workout Anytime. We will send our response via mail to your address
******************************************************Initial Complaint
Date:06/05/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ******************************************** and do not have a contract, and was not provided with the original application when I asked.Business Response
Date: 06/15/2023
We will treat your complaint as a formal dispute and have reached out to the original creditor, YouFit Gyms. We will send our response via mail to your address provided: *********************************************Initial Complaint
Date:06/04/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ****************************, I do not have a contract with ALDOUS and ASSOCIATES, They did not provide me with the original contract as I requestedBusiness Response
Date: 06/14/2023
We will treat your complaint as a formal dispute and have reached out to the original creditor, Wrokout Anytime. We will send our response via mail to your address: *********************************************************Initial Complaint
Date:05/30/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
HELLO , THERE ARE SEVERAL BLINK MEMBERSHIPS OPENED UNDER MY NAME SOME EVEN STATING THAT ITS BEING USED IN A LOCATION FAR AWAY FROM MY RESIDENCE OR ***. NONE THE **** I HAD 2 ACCOUNTS THAT WERE IN COLLECTIONS AND I PAID ONE. THERE IS AN ACCT I AM NOT RESPONSIBLE FOR. I AM UNSURE HOW MY INFORMATION WAS EVEN OBTAINED TO OPEN ANOTHER ACCOUNT. I TRIED CONTACTING BLINK THEY HAVE BEEN UNSUCESSFUL WITH EVER GETTING BACK. I HAVE WENT TO THE *** MANY TIMES WITH NO RESOLUTION. I CALL ALDOUS AFTER GETTING A NOTICE STATING IF THERE ARE ANY ISSUES BASED ON PAYMENT OR FINDINGS THEY WILL ASSIST OR JUST TO LET THEM KNOW WHAT IS GOING ON, I CALLED BASED ON THIS EMAIL AND HAVE BEEN HUNG UP ON INFACT TOLD AFTER RELAYING THE LETTER SENT I AM TOLD DIRECTLY BY CUSTOMER SERVICE " SO ARE YOU READY TO PAY" WHY DOES YOUR LETTER INFER IF THERE ARE ANY FISCAL MISHAPS TO CALL THE FIRM? THEY ARE RUDE, THEY ARE DISRESPECTFUL AND I AM TIRED O F TRYING TO CALL BLINK TO GET AN AUTO MATED MESSAGE, I DO NOT OWE THIS DEBT OF ****** THEY ARE ALLUDING TO.Business Response
Date: 05/31/2023
We will treat your complaint as a formal dispute and have reached out to the original creditor, Blink Fitness. We will send our response via mail to your address: **************************************************Customer Answer
Date: 06/05/2023
Complaint: 20119978
I am rejecting this response because:
I reached out aldous and associates and spoke to a representative named *************** stating that the 306 charge was a duplicate. It was associated with the two accounts that were in collections. As a result ended up merging the two accounts in collections making it seem like a separate account. This resulted in making it seem like I had three accounts, when the accounts owed are two which I paid one already leaving ONE account to be paid at ******.
Sincerely,
***************************Business Response
Date: 06/06/2023
We will treat your complaint as a formal dispute and have reached out to the original creditor, Blink Fitness. We will send our response via mail to your address: ***************************************************Initial Complaint
Date:05/18/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Aldous & Associates, PLLC **** SOUTH ************************************************ Account #: **********Fraud has been committed on my consumer report, which violates the ************* Aldous & Associates, PLLC is using extortionate means to collect on alleged debt, I do not owe that resulted from extension of credit which violates Title 18 USC ******* and constitutes racketeering activities and extortion. This is a notice sent as per the Fair Debt Collection Practices Act (F.D.C.P.A.), 15 U.S.C. **** (G) Section 809 (B). This notice states that your claim is disputed and validation of the account is required: * Purchase Agreement * Evidence that vou are a licensed debt collector *Chain of Title *Proof that vou are license debt collector to collect in my state. * A requested copy of your State ************************************ Certificate. THIS IS A REQUEST FOR ACCOUNTING: REQUEST REGARDING LIST OF COLLATERAL OR STATEMENT OF ACCOUNT IN REFERENCE TO ***** $9-210. This authenticated record must include all tax filings (including all 1099's, 1096's, and 1098's) any and all trades and/or investments and/or interests associated with this account of which I am alleged to be a party. I have a right to this information, as its directly associated with the reporting activities. Failure to substantiate the claim, please settle the account immediately and cease and desist all communication and have this tradelines deleted from my consumer report.15 U.S. Code ****e - False or misleading representations (10)The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer. In addition please provide the contract signed between Aldous & Associates, PLLC & 05 WORKOUT ANYTIME STOCKBRIDGE, notarized and sworn under penalty and perjury for Aldous & Associates, PLLC ability to collect this alleged debt.Business Response
Date: 05/18/2023
We will treat your complaint as a formal dispute and have reached out to the original creditor, Workout Anytime. We will send our response via mail to your address: *************************************************************
Initial Complaint
Date:05/14/2023
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have a collection on my credit report from Aldous & Associates, PLLC for a $195 Blink Fitness gym membership. I was gifted a gym membership for a year, but the responsibility to pay was never on me, but the person that gifted me the subscription. During Covid Lockdown, somewhere within that time frame this bill got attached to me, probably a result of default payment from the person that kept those payments going the entire time I went to the gym.I'm sure there is a payment history that proves someone else were responsible for those payments, and never myself, and there was never any agreement for me to take on this responsibility. Never! So how and why is this on my credit report? It shouldn't be, because I have no payment history with Blink Fitness. I am demanding Aldous & Associates, PLLC to remove this collection from my credit report immediately. This is illegal for Blink Fitness or Aldous & Associates, PLLC to try to collect an unpaid debt from me because the person responsible defaulted through no fault of my own. I was gifted this gym membership and the payment history will prove it.I want ******************************************* to present any proof of any credit card, debit card, or other payment method attached to me in their Blink Fitness report, which is an impossibility, because it doesn't exist, or remove this collection from my credit report and remove my name from their files.Business Response
Date: 05/15/2023
We will treat your complaint as a formal dispute and have reached out to the original creditor, Blink Fitness]. We will send our response via mail to your address on file: ******************************************Customer Answer
Date: 05/17/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************Initial Complaint
Date:05/05/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
received a notice that I have a collection from ALDOUS on my credit report. It says it was opened on 04/27/2021for $0.00 with account number starting in ********** that I am not aware of nor am I responsible for. I never went into business with this company or signed any agreements with them so they should not be reporting anything on my credit. This is a violation of my rights as a consumer according to the **** and FDCPA.I would like for this collection to be removed asap or I will file a CFPB and FTC report.Business Response
Date: 05/05/2023
We received your payment of $106.96 on 09/05/2021 for your collections account with the original creditor YouFit Gyms. Your account was reported to Credit as paid in full.Initial Complaint
Date:05/02/2023
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for the debt with ALDOUS. I do not have a contract with ALDOUS.You guys need to handle this issue. This has been going on for a long time now that I have seen my information. That's messing my Character & name up as a person.They are in violation & told me 30 days when I had fraud. A identity theft with police report I had attatched as well, they are in major violation.Business Response
Date: 05/03/2023
We will treat your complaint as a formal dispute and have reached out to the original creditor, YouFit Gyms. We will send our response via mail to your address: ********************************. **********, ** 30180.Initial Complaint
Date:04/22/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ****** and do not have a contract with Aldous & Associates, PLLC. They did not provide me with the original application as I asked.Business Response
Date: 04/24/2023
We will treat your complaint as a formal dispute and have reached out to the original creditor, YouFit Gyms. We will send our response via mail to your address: *************************************************************; 33027.
Customer Answer
Date: 04/24/2023
Complaint: 19970253
I am rejecting this response because:
Sincerely,
***************************
Aldous & Associates, PLLC is NOT a BBB Accredited Business.
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