We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Information Technology Services

HelpCloud, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

Customer Review Ratings

4.83

Average of 130 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Kevin C

    Date: 11/29/2022

    Kevin C

    Date: 11/29/2022

    My experience was excellent. I'm a babyboomer and I just don't get this computer stuff. Your staff fixed it all. Thank you

    HelpCloud, LLC

    Date: 12/05/2022

    Thank you for providing valuable feedback! I am happy to read that you are pleased with our work, please call or connect with us anytime We're here for you 24/7.

  • Leslie S

    Date: 11/17/2022

    Leslie S

    Date: 11/17/2022

    Excellent help addressing computer issues I would not have been able to solve it myself It required in excess of a hour of assistance, which was done enthusiastically and in a very competent manner

    HelpCloud, LLC

    Date: 11/21/2022

    We appreciate the positive review! We're happy that our services met your expectations and hope that you call or connect with us anytime you have any type of tech issue. We're here for you 24/7.

  • Wendy C

    Date: 11/16/2022

    Wendy C

    Date: 11/16/2022

    You guys are terrific! I asked an email question and did not expect a phone call minutes later! You did what I asked and so much more...I love knowing you have my back on anything related to my computer! Thanks Again

    HelpCloud, LLC

    Date: 11/21/2022

    I am glad that we were able to resolve all of your tech issues, as well as earning your trust as a continued customer. We look forward to providing you with the same quality of service in the future. Reach out 24/7 with any type of tech support issues on any household device.

  • Don J

    Date: 11/11/2022

    Don J

    Date: 11/11/2022

    Everything works better now. I am a computer user, not a fixer. You all did great and were very informative. I appreciate the good help. Thank You all.

    HelpCloud, LLC

    Date: 11/14/2022

    I am glad that we were able to resolve all of your tech issues, as well as earning your trust as a continued customer. We look forward to providing you with the same quality of service in the future. Reach out 24/7 with any type of tech support issues on any household device.

  • rich m

    Date: 11/10/2022

    rich m

    Date: 11/10/2022

    Great Job ****, You were very helpful. **** is a great asset to the company.*************************

    HelpCloud, LLC

    Date: 11/14/2022

    I am happy we were able to resolve your tech issues! **** is one of our very best technicians, we are grateful to have him as a part of our team. I will make sure that he gets recognized during our company meeting this Friday. Please contact us anytime 24/7 for any type of tech issue.

  • alan s

    Date: 11/10/2022

    alan s

    Date: 11/10/2022

    Took care of the problem I had without telling me I will call you back. My computer was running much better after he was done. Very Happy.

    HelpCloud, LLC

    Date: 11/14/2022

    Thank you for taking the time to provide us with valuable feedback!. We guarantee all of our work 100%. Please do reach out to us any time. We're here for you 24/7.

  • Linda N

    Date: 11/08/2022

    Linda N

    Date: 11/08/2022

    Both ******* and ******* were super knowledgeable, efficient, and friendly when dealing with me on the phone and working on my computer. I would definitely refer my friends to them and to HomeCloud.

    HelpCloud, LLC

    Date: 11/14/2022

    We're always so happy to hear the positive experiences of our customers! I'll be sure that this review gets shared with the team during our company lunch on Friday.We hope that you call any time you have any tech issues at home and I expect that our staff will be just as professional and patient. Thanks again for the positive review.

  • Anne S

    Date: 11/03/2022

    Anne S

    Date: 11/03/2022

    Appreciate your help with cleaning up any problems in the computer &being very kind to me!

    HelpCloud, LLC

    Date: 11/07/2022

    Thank you for providing valuable feedback! I am happy to read that you are pleased with our work and your experience, please call or connect with us anytime We're here for you 24/7.

  • Michael B

    Date: 10/28/2022

    Michael B

    Date: 10/28/2022

    Thank you for cleaning out all the garbage that was in my computer. Great job! ****

    HelpCloud, LLC

    Date: 11/07/2022

    I am happy to hear that we were able to meet your expectations and resolve your tech issues. We value your positive feedback as well as guarantee all of our work 100%. Please contact us any time that you need tech support in the future.

  • Guy F

    Date: 10/25/2022

    Guy F

    Date: 10/25/2022

    Everyone was very helpful. I did not get the name of the gentleman that helped me first, But he, ******** and **** did a great job of explaining everything to me.....*******************

    HelpCloud, LLC

    Date: 11/07/2022

    We're always so happy to hear the positive experiences of our customers! I'll be sure that this review gets shared with the team during our company lunch on Friday. Please do call in at any time for any type of tech issue.

HelpCloud, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.