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Business Profile

Solar Installation

Ambia

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Installation.

Reviews

Customer Review Ratings

4.2

Average of 158 Customer Reviews

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Review Details

  • Rachel Y

    Date: 01/22/2025

    Rachel Y

    Date: 01/22/2025

    We were supposed to have it done back in October 2024, they rescheduled twice and when we expressed that we didn't trust they would show up the 3rd time, the sales *** stopped contacting us. The 3rd time they did show up, but at 4pm just to put up brackets, and in ** it gets dark at 4pm in Oct/Nov. It then took them another 2 months, with all the panels sitting on our yard, to finally put it up but it took another 2 times for the electricians to come by to wire everything. Our house is not that big. It shouldn't have taken 6 times just to put up 8 panels and wire everything together. It still isn't running and we were supposed to have it done by October 2024 and it is already end of Jan 2025! And the audacity for them to try to schedule a time to come "finish" it the day we were leaving for our vacation and how they "wanted to finish this for us before the new year", mind you, with no communication of when they were coming until the day before. What a joke. They still had to schedule 2 more times after we got back to finish wiring. Does it **** * times to install solar panels? All I know is that our sales *** promised that it was easy and their team is fast and efficient and can get it up and going so quickly. It has now been 3+ and counting and still nothing.

    Ambia

    Date: 01/27/2025

    Hey ******, thank you for taking the time to give us this feedback. We recognize that the quality of work weve provided here is not up to the world-class customer service we aim to provide and are taking the proper steps to correct this. We appreciate your patience while weve made these necessary changes and are happy to see that your final inspection has been completed and were waiting on final approval from your utility company, who will be completing a witness test on February 5th. Were confident that the rest of your experience will be a smooth process.

  • Jim S

    Date: 11/15/2024

    Jim S

    Date: 11/15/2024

    Great efficient work. Contacted us the day before and of installation. Very personable, answered any of our questions and cleaned up when they were finished. I would highly recommend Ambia and this crew.

    Ambia

    Date: 11/18/2024

    We're thrilled to hear the crew was efficient, personable, and kept you informed throughout the installation process. We appreciate your recommendation and are glad you had a great experience with Ambia! Please let us know if you ever have any questions or concerns, we are happy to help.

  • Mary T

    Date: 11/04/2024

    Mary T

    Date: 11/04/2024

    They were on time and did a good job. There was no mess for me to clean up afterwards.

    Ambia

    Date: 11/05/2024

    Thank you for your feedback! We're glad to hear the team was punctual, did a good job, and left everything clean. If theres anything we can do to make your experience even better, please don't hesitate to reach out!

  • Sam U

    Date: 10/29/2024

    Sam U

    Date: 10/29/2024

    The installation team was professional and fun, answered all my questions. They were experienced and helpful! Highly recommend.

    Ambia

    Date: 10/30/2024

    Thank you for your kind words! We're thrilled to hear that our installation team was both professional and enjoyable to work with. We really appreciate your recommendation!

  • David T

    Date: 10/27/2024

    David T

    Date: 10/27/2024

    ********************* This crew was excellent they explained everything and the installation went perfect. ***** ****** in ************, ********.

    Ambia

    Date: 10/29/2024

    Thank you for your feedback, *****! We're thrilled to hear our traveling crew provided such a smooth solar installation and took the time to explain everything. Were glad you had a great experience in ************ with Ambia!

  • Chris J

    Date: 10/24/2024

    From the beginning, company seemed great , got panels installed , but didnt have a way to tie them into my panel , even though the salesmen sent a picture of the panel before the whole process , took them 3 weeks to figure out a solution, and on top of that they set a appointment up to come tie it on and no one showed up , called them and rescheduled

  • Patti B

    Date: 10/19/2024

    Patti B

    Date: 10/19/2024

    The guys were professionals while here. They were also efficient in getting the work done They guys also made sure they cleaned up the yard when they were done

    Ambia

    Date: 10/21/2024

    Thank you for your feedback! We’re glad to hear the team was professional, efficient, and made sure to leave your yard clean. We appreciate you taking the time to share your experience with Ambia!

  • Suzanne L

    Date: 10/17/2024

    Suzanne L

    Date: 10/17/2024

    Beware of this company. If you cancel the installation and the equipment has already been delivered to your home, they will not schedule removal of the equipment that they dump on your driveway. Repeatedly calling them and texting them and getting the same response "we will contact the shipping company to have it removed and get back to you" When they get back to you after having to follow up with them, they say "sorry, we haven't heard back from the shipping company so we don't know when it will be removed". It has been over a week since we cancelled and the pile of stuff is still sitting in our driveway. It is taking up a portion of our driveway, getting rained on (boxes of supplies getting wet in the weather), and looks terrible. In addition, a lot of what they tell you during the sale (which is very high pressure and we regret falling for it) is not what ends up being the case. We would NOT recommend.

    Ambia

    Date: 11/13/2024

    We sincerely apologize for the inconvenience youve experienced with the equipment removal process. We understand how frustrating this situation has been, especially with the delay in pickup and the condition of the materials. This is not the level of service we aim to provide. The equipment has now been picked up, and we're glad to have resolved this for you.


    We also apologize for any miscommunication during the sales process. We take your feedback seriously and will review it to improve our future interactions with customers.


    We truly appreciate your patience and understanding,

  • Mark B

    Date: 10/16/2024

    They did good to fix all our problems and everything was installed correctly and properly. The install team did amazing job and got it all done fast. Only down fall was the first system wasnt what we wanted but our sales *** did everything to get it fixed

  • Andrew S

    Date: 10/16/2024

    Andrew S

    Date: 10/16/2024

    Easy to work with. It took only a couple of hours to install the panels with little disruption.

    Ambia

    Date: 10/21/2024

    Thank you for sharing your experience! We’re glad to hear that the installation process was quick and caused minimal disruption. It’s great to know everything went smoothly. We appreciate your feedback!

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