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Business Profile

Solar Installation

Ambia

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Installation.

Reviews

Customer Review Ratings

4.2

Average of 158 Customer Reviews

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Review Details

  • Tim M

    Date: 07/23/2024

    Tim M

    Date: 07/23/2024

    I was pleasantly surprised by their complete explanations to all my questions. Was a totally pleasant experience.

    Ambia

    Date: 07/25/2024

    Thanks for sharing your experience! I'm glad to hear that our team could answer all your questions thoroughly and make the process pleasant. Our reps are well-trained and knowledgeable, so its great to know it made a difference. We appreciate your kind words and are here to help if you are in need of any further assistance!

  • Travis W

    Date: 07/21/2024

    Let's start from the beginning. It is June 2023 and I sign the contract for my solar panels. I was told within 1-2 months they would be up and running! Great but here is the kicker they did not get installed till late September. They kept changing my account manager and none of them would ever reply it was just crickets. The installation went smoothly (this is the only positive part I experienced) but then I had to wait another 2 months till my solar panels could be turned, Ambia told me I should be up and running in another 1-2 weeks. Again communication was poor they did not answer the phone or reply to emails. Now here is the kicker after months of chasing Ambia and 5 months from signing the contract to having working panels, my panels only cover 50% of my electric use! The sales guy made sure that I would be making 105-110% of my total use and this was done with their "special" algorithm and using my previous electric bills. Well, that didn't work too well I still pay over 100 dollars a month on electricity on top of the solar panel payment. And when I reached out to Ambia about this they just gave me a lousy reply instead of trying to figure this out and come up with a solution.So long story short I really can not recommend this company even the account managers quit their job quicker than they can reply to an email.

  • Judy H

    Date: 07/19/2024

    Judy H

    Date: 07/19/2024

    Had a great experience from start to finish with Ambia. Highly recommend you get your Solar from this company.

    Ambia

    Date: 07/22/2024

    Thank you for your feedback! We're thrilled to hear you had a great experience with us from start to finish and we appreciate your high recommendation. Feel free to reach out if you need anything else!

  • Ron G

    Date: 07/18/2024

    Ron G

    Date: 07/18/2024

    Glad AMBIA came to our house and knocked on our door. Great company. They are helping us save a lot of money on our power. We met with lots of solar companies and ambia was the only one we felt had our best interest at heart.

    Ambia

    Date: 07/22/2024

    We're so happy our team had the opportunity to visit your home! Thank you for choosing us to help you save on your electricity costs, we are thrilled to have earned your business among the many companies you met with. We strive to help each homeowner feel how invested we are in providing world-class service so your satisfaction means a lot to us. Thanks for sharing your experience, and feel free to reach out anytime!

  • Audrina N

    Date: 07/18/2024

    Audrina N

    Date: 07/18/2024

    Glad we met ambia. They helped us with our solar, answered our questions and have been very professional. Great company. Highly recommend!

    Ambia

    Date: 07/22/2024

    We're grateful our team could help provide you with answers to your solar needs and questions. We appreciate your recommendation and are happy you had a great experience with Ambia! Thank you for this feedback and feel free to reach out anytime!

  • MELISSA H

    Date: 07/18/2024

    MELISSA H

    Date: 07/18/2024

    ***** was knowledgeable about the product, patiently explaining details of program. Very respectful of my time and property. Made me feel like I was most important customer in that moment, not in a hurry, giving me adequate time to work through the details. He answered all my questions.

    Ambia

    Date: 07/22/2024

    Thank you for sharing your experience with us! We're delighted to hear that ***** took the time to thoroughly explain the program details and respected your time and property. It's wonderful to know he made you feel like a priority and addressed all your questions with patience. ***** really embodies our commitment to exceptional service and we are lucky to have him. If you ever need anything else, please don't hesitate to reach out. We appreciate your feedback!

  • Matthew D

    Date: 07/17/2024

    Matthew D

    Date: 07/17/2024

    The crew that installed our new panels did a great job. They were very professional and polite. They were very approachable and answered any questions I had. They explained any potential issues they could have before they started. Got started right away and had everything done within a few hours. Great job all around.

    Ambia

    Date: 07/18/2024

    Thank you for sharing your feedback! We're glad to know our team did a thorough job while providing a great customer experience. Let us know if there is anything else we can do!

  • Richard H

    Date: 07/16/2024

    Richard H

    Date: 07/16/2024

    **** was awesome!! He explained everything I needed to know and answered every question I had.

    Ambia

    Date: 07/18/2024

    Thank you for your review! We're delighted to hear that **** did an excellent job explaining everything and answering all your questions. We appreciate your feedback so please don't hesitate to reach out with anymore questions or concerns!

  • William D

    Date: 07/15/2024

    William D

    Date: 07/15/2024

    ****** was very professional and knowledgeable. He took the time to explain everything and answered all of our questions.

    Ambia

    Date: 07/16/2024

    Thanks for sharing! We're glad you got to work with ******, he's the best! Its great to hear he provided you with an exceptional service. Feel free to reach out if you have any other questions.

  • Jason B

    Date: 07/11/2024

    Jason B

    Date: 07/11/2024

    Had a great experience with the whole team! They were great about explaining all of the different options, benefits, and different financing plans. Recommend them to anyone considering solar panels in the future!

    Ambia

    Date: 07/12/2024

    Thanks so much for sharing your feedback! We're really pleased that our team could explain all the customizability of solar thoroughly. We strive to provide the best customer experience in the industry so your review and recommendation are greatly appreciated!

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