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Business Profile

Solar Energy Contractors

Radix

Reviews

This profile includes reviews for Radix's headquarters and its corporate-owned locations. To view all corporate locations, see

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Radix has 3 locations, listed below.

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    • Radix

      Logan, UT 84341-1704

      BBB accredited business seal
    • Radix

      1941 Madison Ave Idaho Falls, ID 83401

    • RDX Power LLC

      3800 N Central Ave Ste 460 Phoenix, AZ 85012

    Customer Review Ratings

    4.12/5 stars

    Average of 84 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromAlan N

      Date: 12/05/2022

      1 star

      Alan N

      Date: 12/05/2022

      This has been absolutely the worst homeowner experience of my life and I plan to complain to anyone who will listen about your multiple misrepresentations, poor customer service and what are violations of ******* (and perhaps **********) statutes. Specifically I am referring to the following:I was never informed and your proposal does not indicate that the ****% finance rate is based on automatic withdrawal from my bank account I was never provided an estimate of future utility charges as impacted by potential utility rates changes ranging from at least a five percent annual decrease to a five percent increase applied to the duration of the agreement in one percent increments. No one ever provided comparative estimates by applying the entire rate change range to the duration of the agreement. Your proposal only shows 5% rate increase up to year 20.Your proposal shows an Annual Utility Price Escalator of ****% but A.R.S 44-1763 ****************** Generation ******************************* requires your proposal show a 5% increase and decrease.Your proposal says that the 25 year cost of doing nothing is $66,285 but its actually $66,285 minus $49,398 because there is a non-zero cost associated with converting to solar. Your statement of the cost of doing nothing is highly misleading at best.This breakdown was not provided at signing on 6/14/2022 and not until an email from GoodLeap on Mon, Aug 8, 9:30 AM which included:As for your customer service, its definitely the worst Ive experienced in over 30 years of home ownership. Calls and emails were not returned. Your installer did not leave the correct tags on the equipment when they left and I had to beg the power company to install the correct labels. And your installer never connected the system to my Wifi. I had to call Enphase myself and complete the WiFi connection on my own.The salesperson has not returned a single phone call or email since the end of the cancellation period.

      Radix

      Date: 12/19/2022

      Hi ****, we are sorry to hear that this has been your experience, and would love the opportunity to make it right. If you have any questions, please reach out to our ************* Team at ************** and we can look into your account and see how we can be of assistance.

      Alan N

      Date: 12/20/2022

      It was a pleasure actually talking to someone from ***** over the phone. They listened to my complaints and it sounds like they will take corrective action to prevent this from happening to someone else in the future. I am unhappy with my experience but happy with their response to my complaint(s).
    • Review fromGreg B

      Date: 12/02/2022

      5 stars

      Greg B

      Date: 12/02/2022

      I was lucky enough to run across RDX Power through a neighbor. More than anything, I appreciate the open arms approach and the constant communication. *********************** sure did make the process simple.

      Radix

      Date: 12/07/2022

      Hi ****, I am so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a 5 Star experience. Give us a call at ************ to learn more about our referral bonuses and incentives! Also, check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!
    • Review fromChristopher J

      Date: 10/27/2022

      1 star

      Christopher J

      Date: 10/27/2022

      The fact that most of the reviews around 08/10/2022 are some people I know worked for RDX Power shows that they are attempting to inflate their reviews. What does it say when they have to inflate their reviews? IMO I couldn't trust a company that is dishonest like this. My brother use to work with them, and went to another company. I was personally door knocked by them, and I wasn't impressed by their sales pitch at all, but let them dig themselves in a hole.

      Radix

      Date: 11/08/2022

      Hey! I'm sorry that your brother didn't have a good experience, we are continually training our Sales Representatives and are always open to feedback, so feel free to give us a call at ************** and we would be happy to take note of your suggestions.
    • Review fromNate O

      Date: 10/24/2022

      5 stars

      Nate O

      Date: 10/24/2022

      This company did an excellent job with my solar system. They are honest and straight forward and kept in contact with me the whole way through. My tenants no longer have an electric bill and ************. Thank you for providing a great experience.

      Radix

      Date: 10/25/2022

      Hi ****, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!
    • Review fromMichele P

      Date: 10/08/2022

      1 star

      Michele P

      Date: 10/08/2022

      Sales rep straight up lied to us and screwed us over with the solar panels. Rdx is the worst company out there. I buyers be ware!

      Radix

      Date: 10/21/2022

      Hi *******, we are sorry to hear that this has been your experience, and would love the opportunity to make it right. We are curious who your energy consultant is so that we can provide additional training and continue to make our processes better. If you have any questions, please reach out to our ************* Team at ************** and we can look into your account and see how we can be of assistance.
    • Review fromJacob M

      Date: 08/20/2022

      5 stars

      Jacob M

      Date: 08/20/2022

      Living in ******* **, there is no shortage of solar companies, the sales rep from RDX explained thing clearly and helped me size my solar system correctly!

      Radix

      Date: 10/21/2022

      Hi *****, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!
    • Review fromTanner R

      Date: 08/10/2022

      5 stars

      Tanner R

      Date: 08/10/2022

      Im coming up on a year of having my solar system installed by RDX and Im more than happy. The rep that walked me through the process was more than helpful and honest. I dont pay my utility company anymore and my solar **** is more than $50 less than what I was paying to the utility. My panels work great and Ive been able to monitor their production on my phone which has been awesome.

      Radix

      Date: 10/21/2022

      Hi ******, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!
    • Review fromKevin S

      Date: 08/10/2022

      5 stars

      Kevin S

      Date: 08/10/2022

      RDX has been a great company to work with. They communicated with me through the whole process and did everything in a timely manner. Everyone from the rep who knocked on my door to the team who installed my panels has been a pleasant experience! I would recommend this company to anyone wanting to go solar!

      Radix

      Date: 10/21/2022

      Hi *****, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!
    • Review fromBridger B

      Date: 08/10/2022

      5 stars

      Bridger B

      Date: 08/10/2022

      Great company with great service and quality. Ive had friends go through other power companies and give complaints about all the confusion and bad customer service, they felt like they were in the dark half the time. Not the case with this guys. They are here to help the costumers save money and and get better power at the lowest price and are very passionate about the product and helping everyone they can.

      Radix

      Date: 10/21/2022

      Hi *******, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!
    • Review fromBrady J

      Date: 08/10/2022

      5 stars

      Brady J

      Date: 08/10/2022

      An AMAZING company! They treat their employee's like family, and take care of their customer's equally as good. I would recommend them to anyone looking for employment or going solar.

      Radix

      Date: 10/21/2022

      Hi *****, we are so glad to hear about your experience with RDX Power. We always strive to make sure that our customers have a positive experience. Check us out on Instagram @rdx.power for an opportunity to win some of our Monthly Customer Appreciation Giveaways!

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