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Business Profile

Electric Motor Parts

eReplacementparts.com, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Motor Parts.

Reviews

Customer Review Ratings

3.65

Average of 307 Customer Reviews

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Review Details

  • Daniel M

    Date: 06/07/2025

    Daniel M

    Date: 06/07/2025

    The parts I needed came quickly. I had return one part, only because it wouldn't fit the model chainsaw I was working on. The return process was very easy, and the credit came quickly. I highly recommend this company.

    eReplacementparts.com, LLC

    Date: 06/09/2025

    Dear ******,Thank you for taking the time to share your experience with us. We're glad to hear that your order arrived quickly and that our return process was smooth and hassle-free. While it's unfortunate that one part didn't fit your chainsaw model, we're pleased we could make the return easy for you.We truly appreciate your recommendation and your support. If you ever need assistance identifying the right parts in the future, our team is always happy to help!Thank you,Dispute Specialist www.ereplacementparts.com **************

  • Carol B

    Date: 06/06/2025

    Carol B

    Date: 06/06/2025

    Trying to return an item and the site was not working and the recording told me no agents to help out!!!!!!!!!!! So now what?????? Not good customer **********************.

    eReplacementparts.com, LLC

    Date: 06/09/2025

    Dear *****,Thank you for taking the time to share your experience, and I'm truly sorry for the inconvenience and frustration you've encountered while trying to return your item.We take customer ********************** issues very seriously, and its clear that we fell short in this instance. Our website and support systems should always be available to assist you, and we sincerely apologize for the disruption and lack of agent *************** help resolve this as quickly as possible, please reach out directly to our customer care team at ************** or email us at **************************** and include your order number if possible. If you prefer, can can always complete a self-service return request directly from the website ****************************************************'re committed to making this right and improving our systems to prevent this from happening in the future. Thank you again for your feedback.Thank you,Dispute Specialist www.ereplacementparts.com **************

  • Michael F

    Date: 06/06/2025

    Michael F

    Date: 06/06/2025

    I was shopping for some parts for a neighbors machine but it was determined that they were unnecessary for this repair. If they were I would have immediately ordered them from replacementparts. They have always provided me with high quality and well fitting parts for the different machines I have and friends have that I do service work for. I have great confidence in shopping with this company and have never had a disappointment with anything I've ordered or received from eReplacementparts.com. Which is something I cannot say about other companies that I have done business with, thank you **** ******. *****************************.

    eReplacementparts.com, LLC

    Date: 06/07/2025

    Hello ****:Thank you so much for your thoughtful and encouraging feedback! We're glad to hear that you've had consistently positive experiences with us, and we truly appreciate your continued trust in eReplacementParts.com. It's great to know that our parts and service meet your expectations and to hear that you recommend us to others. If there's ever anything more we can do to support your repair work, don't hesitate to reach out. Thank you again!

  • Barbara S

    Date: 06/05/2025

    Barbara S

    Date: 06/05/2025

    The weed eater trimmer guard fit perfect. Best all around price & awesome shipping time also. You all are FANTASTIC and I will not forget the experience with eReplacementparts.com ??

    eReplacementparts.com, LLC

    Date: 06/07/2025

    Hello *******:Thank you so much for the fantastic feedback! We are happy to hear the trimmer guard fit perfectly and that you were happy with your experience shopping with us. It means a lot to know we made a great impression. We truly appreciate your support and look forward to helping you again in the future!Thank you,Dispute Specialist www.ereplacementparts.com

  • Lowell S

    Date: 06/05/2025

    Lowell S

    Date: 06/05/2025

    My order was not in stock, but was promptly sent when supplies replenished. The tracking did not work, but otherwise, no complaints.

    eReplacementparts.com, LLC

    Date: 06/07/2025

    Hello ******:Thank you for your feedback! Were glad to hear your order was sent promptly once it was back in stock. We apologize for the issue with the tracking as we understand how important it is to stay updated on your delivery. We'll look into that to help prevent it in the future. If there's anything else we can assist you with, please dont hesitate to contact us.Thank you,Dispute Specialist www.ereplacementparts.com

  • Christian R

    Date: 06/05/2025

    Christian R

    Date: 06/05/2025

    I love this site. Products are shipped quickly and the price is reasonable. I would like an easy way to print my order summaries- so they show the cost of the item and the shipping charges. Just a suggestion- I use this site a lot and it is awesome.

    eReplacementparts.com, LLC

    Date: 06/09/2025

    Hi *********,Thank you so much for your kind words and for being a loyal customerwe truly appreciate your continued support!We're thrilled to hear that you love the site and find our prices and shipping speed to your satisfaction. Your suggestion about having an easier way to print order summaries, including item costs and shipping charges, is very helpful. We've shared your feedback with our development team, and well explore how we can make this feature more accessible in future updates.Thanks again for taking the time to share your experience. We're glad to have you with us and always welcome suggestions on how we can improve!Thank you,Dispute Specialist www.ereplacementparts.com **************

  • Ray K

    Date: 06/05/2025

    Ray K

    Date: 06/05/2025

    Found what I needed and was shipped promptly and packaged well.

    eReplacementparts.com, LLC

    Date: 06/07/2025

    Hello ***:Thank you for your kind feedback! We are happy that you found what you needed and that your order arrived promptly and well-packaged. We appreciate your support and look forward to serving you again!Thank you,Dispute Specialist www.ereplacementparts.com

  • Donald B

    Date: 06/05/2025

    Donald B

    Date: 06/05/2025

    Replacement part arrived when it was supposed to. It was ordered for an older *********** and the part fit perfectly. I'm quite happy with this order and contact the eReplacement parts provided regarding its delivery.

    eReplacementparts.com, LLC

    Date: 06/06/2025

    Thank you, ******, for your kind review! We're glad to hear that the replacement part arrived on time and fit your older *********** perfectly. It's great to know you had a positive experience with both the product and the support from our team. We truly appreciate your business and look forward to serving you again in the future!Thank you,Dispute Specialist www.ereplacementparts.com **************

  • Robert E

    Date: 06/04/2025

    Robert E

    Date: 06/04/2025

    Would have liked all my money refunded just not a portion.

    eReplacementparts.com, LLC

    Date: 06/05/2025

    Dear ******,Thank you for your feedback. Were sorry to hear that you were not fully satisfied with the outcome of your refund.We always aim to handle each situation fairly, and in this case, to clarify that an *** was created online with a request for a prepaid return label. Please note that using this label results in a $6.25 deduction from your refund. Our goal is always to be transparent and fair in our policies. This information would have been included with the *** confirmation, along with the expected refund amount once the return is received. Thank you for your business we really appreciate it and hope to serve you again soon. Thank you,Dispute Specialist www.ereplacementparts.com **************

  • Jamie P

    Date: 06/04/2025

    Jamie P

    Date: 06/04/2025

    I found the part I was looking for and customer support was great.

    eReplacementparts.com, LLC

    Date: 06/05/2025

    Hi *****,Thank you so much for your kind review! We're glad to hear you found the part you needed and that our customer support team could assist you. Providing great service and making your experience as smooth as possible is always our top priority.If you ever need anything else or have further questions, dont hesitate to reach out. We appreciate your business and hope to serve you again soon!Thank you,Dispute Specialist www.ereplacementparts.com **************

    eReplacementparts.com, LLC

    Date: 06/07/2025

    Hello *****:Thank you for your feedback! We are happy to hear you found the part you needed and that our customer support team was able to assist you effectively.Thank you,Dispute Specialist www.ereplacementparts.com

eReplacementparts.com, LLC is NOT a BBB Accredited Business.

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