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Business Profile

Electric Motor Parts

eReplacementparts.com, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Motor Parts.

Reviews

Customer Review Ratings

3.65/5 stars

Average of 307 Customer Reviews

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Review Details

  • Review fromRobert L

    Date: 07/08/2025

    1 star

    Robert L

    Date: 07/08/2025

    your shipping department is a joke - they sent out items they knew would not work for me and I had to send them back

    eReplacementparts.com, LLC

    Date: 07/14/2025

    Thank you for your feedback, and we sincerely apologize for the frustration you experienced with your recent order.We understand how disappointing it must have been to receive items that did not meet your needs. While we strive to ensure all orders are accurate and appropriate for our customers, it's clear we fell short in your case. We are actively reviewing this situation with our shipping team to understand what went wrong and to prevent similar issues in the future.Your satisfaction is very important to us, and wed appreciate the opportunity to make this right. If you're open to it, please reach out to our customer ********************** team at [insert contact info] so we can work on a resolution.Thank you again for bringing this to our attention.Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromGary D

    Date: 07/06/2025

    2 stars

    Gary D

    Date: 07/06/2025

    Part came quick after i ordered it, only for me to realize i ordered the wrong part. I sent an Email to get a return label sent to me so i could return it and get the right part i needed. I was sent an email saying that my request for a return was being processed and i would get an email with the return label but i have not heard anything back, i have been checking my emails and my spam folder but have not heard back. overall i'm very pleased with how easy it is to find the parts i need. Sincerely, **** *********

    eReplacementparts.com, LLC

    Date: 07/14/2025

    Thank you for your feedback and for sharing your experience with us. We're glad to hear that you found it easy to locate the parts you needed on our site and that your order arrived promptly.We're sorry to hear about the delay in receiving your return label. Thats certainly not the experience we aim to provide, and we appreciate you bringing it to our attention. You can process your return using the self-service return option available on our website. If you need further assistance, please dont hesitate to reach out again or contact our support team directly.Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromFabio D

    Date: 07/06/2025

    3 stars

    Fabio D

    Date: 07/06/2025

    Wasnt the exact fit for my power washer but it was somewhat compatible and I made it fit.

    eReplacementparts.com, LLC

    Date: 07/14/2025

    Thank you for your feedback. We appreciate you taking the time to share your experience. While we're glad to hear you were able to make the item work, we're sorry it wasn't an exact fit for your power washer. If you need assistance finding a fully compatible part in the future, please dont hesitate to reach out to our support team were here to help ensure you get the right fit the first time.Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromJim S

    Date: 07/06/2025

    5 stars

    Jim S

    Date: 07/06/2025

    Everytime I need a part it's always the right one have never had a problem with parts I've ordered they are my go to place for all my part needs

    eReplacementparts.com, LLC

    Date: 07/14/2025

    Thank you so much for your kind words and continued trust in us! We're thrilled to hear that you've consistently received the right parts and have had a smooth experience with your orders. It's our goal to be your reliable go-to source, and your feedback means a lot to our team. If you ever need assistance or have questions, we're always here to help!Thank you,Dispute Specialist www.ereplacementparts.com **************
  • Review fromMike S

    Date: 07/05/2025

    1 star
    I needed a cable and they gave me the wrong one.
  • Review fromBrent P

    Date: 07/05/2025

    5 stars
    The mulch plug for my TB130 was an exact fit. Easy to order and fast shipping. I won't buy my lawn mower parts from anyone else online. Thanks again!
  • Review fromGarth S

    Date: 07/05/2025

    5 stars
    Got the part quickly and it fit as it should
  • Review fromFrederick L

    Date: 07/05/2025

    4 stars
    Very happy with the parts I ordered. The only reason I didn't give a 5 star response was that I ordered the parts in April but didn't get them until June. A couple of customers weren't happy that I couldn't deliver on time
  • Review fromBarry D

    Date: 07/05/2025

    2 stars
    The automatic stater was defective when we received it. Waited ver 3 weeks to get broken parts
  • Review fromJames P

    Date: 07/05/2025

    5 stars
    The part that I purchased was identical to the *** part. Thank you very much.

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