Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Custom Knives

Blade HQ, LLC

Reviews

This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Blade HQ, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.48/5 stars

    Average of 2,381 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDanny F

      Date: 12/03/2024

      5 stars

      Danny F

      Date: 12/03/2024

      Top notch authentic gear, and great customer service. Never had an issue with these guys.

      Blade HQ, LLC

      Date: 12/10/2024

      Thank you so much for your awesome review! Were thrilled to hear youve had such a positive experience with our products and customer service. We truly appreciate your continued trust in us, and well always be here to provide top-notch gear and support.If theres anything else we can assist you with, dont hesitate to reach out. We look forward to serving you again soon!
    • Review fromJim G

      Date: 11/30/2024

      5 stars

      Jim G

      Date: 11/30/2024

      Thanks for your awesome feedback .Glad to hear that my order was in order ??

      Blade HQ, LLC

      Date: 12/02/2024

      Thank you so much for your kind words! We're thrilled to hear that your order was just what you expected. Its always great to know were meeting your needs. We look forward to serving you again soon!
    • Review fromJason H

      Date: 11/18/2024

      5 stars

      Jason H

      Date: 11/18/2024

      ****** *. was very helpful keeping me updated with what going on with my order and answering my question with a near rapid response! I always love shopping on BladeHQ! Always outstanding customer service every single time! I will never buy a knife from anywhere else! Best knife dealer in the ***! ??

      Blade HQ, LLC

      Date: 11/19/2024

      Thank you so much for your amazing review! We're thrilled to hear that ****** was able to provide you with quick updates and answers to your questions. Were lucky to have her on our team! Your loyalty and kind words mean the world to ****'re honored to be your go-to knife dealer. ??? We'll keep working hard to make every experience outstanding. Happy shopping, and thank you for being part of the Blade HQ family! ???
    • Review fromBrady M

      Date: 10/07/2024

      5 stars

      Brady M

      Date: 10/07/2024

      Thank you ****** *. For making the return process so easy and worry free thanks again ***** *.

      Blade HQ, LLC

      Date: 10/08/2024

      Thank you for your kind words! Were so glad to hear that ****** made your return process easy and worry-free. Our team is always here to help, and we appreciate your feedback.
    • Review fromChris H

      Date: 09/22/2024

      4 stars

      Chris H

      Date: 09/22/2024

      Knife is great, but dull out of the box. Nothing my kme sharpener can't fix! But blade hq always makes sure you're happy.

      Blade HQ, LLC

      Date: 09/24/2024

      Thank you for your feedback! We're glad you're enjoying the knife, even though it needed a little extra sharpening. It's great to hear your KME sharpener did the trick! We always aim to make sure you're satisfied, so if you ever need anything, dont hesitate to reach out. Thank you for choosing Blade HQ!
    • Review fromJeff M

      Date: 09/20/2024

      5 stars

      Jeff M

      Date: 09/20/2024

      Always receive excellent customer service from **********************. They're the best knife company!

      Blade HQ, LLC

      Date: 09/23/2024

      Thank you so much for your kind words and continued support! We're thrilled to hear you've had such great experiences with our team. Your satisfaction means the world to us, and were honored to be your go-to knife company. If there's anything you ever need, we're here for you. Happy collecting!
    • Review fromJonathan G

      Date: 09/20/2024

      5 stars

      Jonathan G

      Date: 09/20/2024

      I received a fast, helpful, friendly response!!! Thank you, excellent job.

      Blade HQ, LLC

      Date: 09/23/2024

      Thank you so much for your awesome feedback! We're thrilled to hear that you had a great experience with our team. Its always a pleasure to help, and were here anytime you need us. Thanks again for choosing Blade HQ!
    • Review fromPhilip H

      Date: 09/20/2024

      4 stars

      Philip H

      Date: 09/20/2024

      The customer service *** I spoke with was very helpful and resolved my issue quickly. I received my knife in three days and man do I love it. Have ordered several knives from Blade HQ and always received great service and products at a fair price.

      Blade HQ, LLC

      Date: 09/23/2024

      Thank you for your wonderful feedback! We're so glad to hear that our team could assist you and that you're loving your new knife. Its always a pleasure to serve you, and we're thrilled to know youve consistently had great experiences with us. We truly appreciate your continued trust and look forward to helping you with your next order! Happy collecting!
    • Review fromClaude D

      Date: 09/19/2024

      5 stars

      Claude D

      Date: 09/19/2024

      Very helpful and fast service, very kind and responsive. A very brief but nice interaction

      Blade HQ, LLC

      Date: 09/20/2024

      Thank you so much for your kind words! We're glad to hear that you had a quick and positive experience with our team. We truly appreciate your feedback and look forward to helping you again in the future!
    • Review fromDavid S

      Date: 09/19/2024

      5 stars

      David S

      Date: 09/19/2024

      Great products,prices, and customer service. Thank you ****** T! I appreciate your help!

      Blade HQ, LLC

      Date: 09/20/2024

      Thank you for your wonderful review! We're thrilled to hear that you're happy with our products, prices, and customer service. We'll be sure to pass along your kind words to **************** we're glad she could assist you! We appreciate your support and look forward to serving you again!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.