Reviews
This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,381 Customer Reviews
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Review fromMark R
Date: 09/13/2024
5 starsBoth ****** and ******** were prompt and informative. An excellent experience. Thank you much.Review fromAustin K
Date: 09/13/2024
5 starsVery very helpful! The communication on my issue was quick and solved it.Review fromDuc P
Date: 09/13/2024
5 starsVery fast to respond to me. I feel comfortable doing business with Blade HQ. Thanks!Review fromGregory D
Date: 09/13/2024
5 starsI ordered a knife that I thought I would like but decided to exchange it for an upgrade. Blade HQ's customer service was very professional and walked me through the process. This is a reputable company to purchase exceptional knives from. ****Review fromAmanda J
Date: 09/13/2024
5 starsI baked to check on the status of shipping time frames, thank you so much for your help! My order came even faster than expected!Review fromDon J
Date: 09/12/2024
5 starsDon J
Date: 09/12/2024
Your service is nothing but great. A+++. Thank you for your service. Looking forward to buying from you very soon.
Blade HQ, LLC
Date: 09/13/2024
Thank you for the fantastic feedback! We're glad to know you've had such a great experience with our service. We appreciate your support and look forward to helping you with your next purchase soon!Review fromRUSTY H
Date: 09/12/2024
5 starsRUSTY H
Date: 09/12/2024
I hope that the right people see this. ****** has been completely amazing to deal with! I couldn't ask for better! Thank you so very much for putting up with me and taking customer service to a level not seen in many years. She deserves a raise...*****Blade HQ, LLC
Date: 09/13/2024
Thank you for sharing such a fantastic review, *****! We're thrilled to hear that ****** has been amazing to work with and that her dedication made such a positive impact on your experience. We'll make sure your kind words are passed along to her and the team. Its feedback like yours that helps us continue striving to provide top-notch service. Thanks again, and we truly appreciate your support!Review fromFrancisco M
Date: 09/12/2024
4 starsFrancisco M
Date: 09/12/2024
*** was vary helpful and responded very fast and quicklyBlade HQ, LLC
Date: 09/13/2024
Thank you for your feedback! We're glad to hear that *** was helpful and quick in responding to your needs. We'll be sure to pass along your appreciation to her. If you need anything else, feel free to reach out!Review fromJeff H
Date: 09/12/2024
5 starsJeff H
Date: 09/12/2024
Blade HQ is a great place to buy knives. They stand behind their products. Their customer service is awesome. I have never had a bad experience buying from them. I highly recommend them to anyone wanting to buy a knife.Blade HQ, LLC
Date: 09/13/2024
Thank you so much for your feedback and recommendation! We're thrilled to hear that you've consistently had great experiences with Blade HQ. Standing behind our products and providing top-notch customer service is a priority for us, and its great to know thats reflected in your experience. We truly appreciate your continued support and look forward to helping you find more knives in the future!Review fromDale E
Date: 09/11/2024
5 starsDale E
Date: 09/11/2024
Awesome customer, super easy to get the return process started. Was very friendly and super helpful, in this matter. A +Blade HQ, LLC
Date: 09/12/2024
Thank you so much for your wonderful feedback! We're thrilled to know that the return process was a breeze for you and that our team made your experience friendly and helpful. Your A+ rating means the world to us! If you ever need any more assistance, just give us a shoutwe're always here to help!
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