Reviews
This profile includes reviews for Blade HQ, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,384 Customer Reviews
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Review fromPiper K
Date: 08/26/2024
5 starsPiper K
Date: 08/26/2024
Awesome ??blade HQ is great to work with very nice and friendly and helpful service.
Blade HQ, LLC
Date: 08/27/2024
Thanks for the awesome review! Were glad youve had a great experience with our team. Were here to help anytime you need us!Review fromTerry L T
Date: 08/26/2024
5 starsTerry L T
Date: 08/26/2024
Blade HQ is most appropriately described as considerate and mature in their dealings with their customers. I am sincerely grateful for how they dealt with my interest in every aspect of our exchange. I as a result will be continuing my relationship with them as I pursue the growth of my personal interest in collecting rare and unique blades. Thank you, and a particular thank you to ****** for her personal care for my needs. May our Lord bless you all, and every one you care for, yours truly, *****Blade HQ, LLC
Date: 08/27/2024
Thank you for your thoughtful and heartfelt feedback, *****. Were truly honored to have your trust and to be a part of your blade-collecting journey. ****** will be especially touched by your kind words. We look forward to continuing to support you as you grow your collection. May you also be blessed in all your endeavors.Review fromNoah V
Date: 08/25/2024
5 starsNoah V
Date: 08/25/2024
Very good all the knife have been amazing no issues. They come very sharp and no damage packages.Blade HQ, LLC
Date: 08/28/2024
Thank you for your feedback! Were glad to hear that youre satisfied with the knives and that theyve arrived in excellent condition. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!Review fromTaylor B
Date: 08/25/2024
5 starsTaylor B
Date: 08/25/2024
Dessert warriors keep me adding to my collection lol. It's amazing how many manufacturers are in.Blade HQ, LLC
Date: 08/27/2024
It's great to hear that the Dessert Warriors are keeping your collection growing! It's definitely exciting to see so many manufacturers getting involved. Keep adding to that collection!Review fromKhalil R
Date: 08/25/2024
5 starsKhalil R
Date: 08/25/2024
Very quick and helpful service, their team member *** was very nice and efficient helping me with an email issue involving a recent order. Will definitely be supporting them again in the future!Blade HQ, LLC
Date: 08/27/2024
Thank you for sharing your experience! We're thrilled to hear that *** was able to assist you quickly and efficiently. We appreciate your support and look forward to helping you again in the future!Review fromChris H
Date: 08/25/2024
5 starsMy knife was shipped and lost somewhere in **. I contacted customer support and *** had me a replacement shipped same day. Thanks *** and thanks Blade HQ for walking the talk. I love this company!!!Review fromTerry E
Date: 08/23/2024
5 starsTerry E
Date: 08/23/2024
Probably the best customer service experience Ive ever had. I contacted them using the link on the site to ask about a military discount. They contacted me back quickly to let me know what I needed to do. The same rep ********** stuck with me from the beginning of the interaction, right through to the end to make sure I got the discount. It was so nice to be able to work with a real person, and the same person the whole way through. Ill be a customer for life.Blade HQ, LLC
Date: 09/03/2024
Hi *****!Thank you for the wonderful feedback! Were thrilled to hear about your positive experience with ********. Its great to know that her support and consistency made a difference for you. Were committed to providing exceptional service and are delighted to have you as a customer for life. If you need anything else, dont hesitate to reach out!Review fromDwayne L
Date: 08/23/2024
5 starsDwayne L
Date: 08/23/2024
I really like this site. Being very interested in *** and tactical blades I check in pretty often, and my little issue with two factor authentication logging in was taken care of right away, and working with the representative let them know that there was a little omission in regards to help in informing some people about exactly how your two factor authentication works. Overall Im very satisfied and I look forward to browsing regularly, as well as now creating some wishlists and some future purchases.Blade HQ, LLC
Date: 09/03/2024
Hi ******!Thank you for your feedback! We're glad to hear that your issue with two-factor authentication was resolved quickly. We appreciate you bringing the omission to our attention, and well use your input to improve our help resources. Enjoy browsing and building your wishlistswe look forward to assisting with your future purchases!Review fromAnna S
Date: 08/23/2024
5 starsAnna S
Date: 08/23/2024
Great knives and wonderful customer service, my question wasnt answered but that was my fault for not including my order number. But they were very professional and emailed back quickly.Blade HQ, LLC
Date: 09/03/2024
Hi ****!Thank you for your feedback! We're glad to hear that you found our customer service to be professional and responsive. If you ever need assistance in the future, please make sure to include your order number so we can assist you more effectively. We look forward to serving you again!Review fromJoe P
Date: 08/23/2024
5 starsJoe P
Date: 08/23/2024
Awesome people awesome products **************** was great. I have a return due a mistake of my own and they helped meBlade HQ, LLC
Date: 08/26/2024
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our products and customer service team. Mistakes happen, and we're always here to help make things right. If you need any further assistance with your return or anything else, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future!
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