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Business Profile

Mortgage Broker

Primary Residential Mortgage, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Broker.

Reviews

This profile includes reviews for Primary Residential Mortgage, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Primary Residential Mortgage, Inc. has 243 locations, listed below.

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    Customer Review Ratings

    4.03/5 stars

    Average of 71 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromAJ H

      Date: 10/31/2022

      5 stars

      AJ H

      Date: 10/31/2022

      *** and his team were phenomenal! Second time home buyer and both times used this company. *** truly goes above and beyond and his communication is excellent. Never using another lender!

      Primary Residential Mortgage, Inc.

      Date: 11/03/2022

      Thanks for leaving your review! We're thrilled you had a good experience working with ***** and her team. Let us know if we can help in the future!

      Primary Residential Mortgage, Inc.

      Date: 11/03/2022

      Thanks for leaving your review! We're thrilled you had a good experience working with ***** and her team. Let us know if we can help in the future!
    • Review fromChristopher A

      Date: 10/31/2022

      5 stars

      Christopher A

      Date: 10/31/2022

      I had a couple of issues regarding my deed and I was turned down by Loan Depot and Rocket! I was done with trying to refinance until I found Primary Residential Mortgage! They got it done and I am very happy with their effort! I would highly recommend this company! Thanks guys!

      Primary Residential Mortgage, Inc.

      Date: 11/03/2022

      Thanks for leaving your review! We're thrilled you had a good experience working with ***** and her team. Let us know if we can help in the future!
    • Review fromJennifer R

      Date: 10/31/2022

      5 stars

      Jennifer R

      Date: 10/31/2022

      ************************* was an absolute pleasure to work with during this whole process. PRMI is very thorough and ***** was always there to support and help along the way.

      Primary Residential Mortgage, Inc.

      Date: 11/01/2022

      Hi ******** - Thanks for leaving your review! We're thrilled you had a good experience working with ***** and her team. Let us know if we can help in the future!
    • Review fromDaniel C

      Date: 10/31/2022

      5 stars

      Daniel C

      Date: 10/31/2022

      **** was absolutely on the ball with everything she did. I can't believe how fast she was able to make this happen for us. I would recommend her to anyone.

      Primary Residential Mortgage, Inc.

      Date: 10/31/2022

      Hello ******! We're so glad you enjoyed working with ****. Please let us know if we can do anything else to help you in the future!
    • Review fromAnne A

      Date: 10/30/2022

      5 stars

      Anne A

      Date: 10/30/2022

      We had a great experience. Knowledgeable and professional and great communication.

      Primary Residential Mortgage, Inc.

      Date: 10/31/2022

      Hi **** - Thank you for your feedback! We're so glad you had a great experience.
    • Review fromJim W

      Date: 10/26/2022

      5 stars

      Jim W

      Date: 10/26/2022

      Absolutely amazing! Very professional and helped us understand the process by going over it step by step. Was always available for questions and would respond promptly.

      Primary Residential Mortgage, Inc.

      Date: 10/31/2022

      Hello ***! Thanks for taking the time to leave a review about your recent home financing experience. We're happy to hear that you were pleased with the service you received. Please let us know if we can help in the future!
    • Review fromKurt E

      Date: 10/26/2022

      5 stars

      Kurt E

      Date: 10/26/2022

      ***************************** and team at PRMI went above and beyond to make buying our home an incredibly easy and straightforward process. This is my second home purchase, and it has been almost 20 years since first buying. The whole process was new to me again. Kyndle was on top of all emails and quick to respond if we ever had any questions, even outside of normal business hours. She and her crew at PRMI made themselves available for emails, text, and phone calls, and I really feel like I had some silly questions. As silly as they may have been, my questions were answered directly and straightforward so someone unfamiliar with the process like me to easily understand everything. I cant recommend Kyndle and the PRMI Team enough!

      Primary Residential Mortgage, Inc.

      Date: 10/26/2022

      Hi **** - Thank you so much for your review. ****** and her team are amazing, and we're so glad they took such good care of you. Congratulations on your new home!
    • Review fromFiona J

      Date: 10/25/2022

      5 stars

      Fiona J

      Date: 10/25/2022

      ***** is wonderful to work with! He made the home buying process easy, such a relief!

      Primary Residential Mortgage, Inc.

      Date: 10/26/2022

      Hi *****! We're happy to hear that you had a great experience working with *****. Congrats on the new home, and please let us know if we can help in the future!
    • Review fromCandise O

      Date: 10/24/2022

      5 stars

      Candise O

      Date: 10/24/2022

      They went above and beyond to make our dream of owning our own home.

      Primary Residential Mortgage, Inc.

      Date: 10/25/2022

      Hi ******* - We're so glad you had a great experience with PRMI. Thank you for taking the time to leave us your review. Congratulations on your home purchase!
    • Review fromDaniela O

      Date: 10/24/2022

      5 stars

      Daniela O

      Date: 10/24/2022

      *************************** made one experienced smooth and easy great communication skills from his part. Very grateful for him and his expertise. ****** **

      Primary Residential Mortgage, Inc.

      Date: 10/25/2022

      Hello *******! We're so happy to hear that ***** took care of your home loan needs. Thank you for taking the time to leave us a review. We appreciate your business!

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