Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mortgage Broker

Primary Residential Mortgage, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Broker.

Reviews

This profile includes reviews for Primary Residential Mortgage, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Primary Residential Mortgage, Inc. has 243 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.03/5 stars

    Average of 71 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromFelix G

      Date: 10/23/2022

      5 stars

      Felix G

      Date: 10/23/2022

      I mean what is there NOT to say?!**** went above and beyond not only in customer service, explaining the entire process from beginning to end to make sure we understood what was expected of us, but also in finding us the absolute BEST rate in this crazy market we're in! Win, Win, WIN!

      Primary Residential Mortgage, Inc.

      Date: 10/25/2022

      Hi *****! Thanks for leaving your review. We're glad you love **** as much as we do and we're happy he was able to help you with your home loan. Please let us know if we can help in the future!
    • Review fromJason Z

      Date: 10/21/2022

      5 stars

      Jason Z

      Date: 10/21/2022

      Highly recommend Primary Residental Mortgage. You will not be lead astray. Great friendly company.

      Primary Residential Mortgage, Inc.

      Date: 10/25/2022

      Hi ***** - We appreciate the time you took to leave PRMI a review. Let us know how we can help you in the future!
    • Review fromDavid L

      Date: 10/21/2022

      5 stars

      David L

      Date: 10/21/2022

      Absolutely the best company for communication. Yeah there were a lot of hoops to go through especially for a VA loan. But *********************** and his team were the best. Would certainly recommend them.

      Primary Residential Mortgage, Inc.

      Date: 10/25/2022

      Hi *****! We're so glad you had a good experience working with *****. We definitely value your feedback and are so grateful you took the time to leave our team a review. Please let us know how we can help in the future!
    • Review fromCraig R

      Date: 10/20/2022

      5 stars

      Craig R

      Date: 10/20/2022

      Got us our first home. Great experience working with her. 5 stars outstanding service and relationship

      Primary Residential Mortgage, Inc.

      Date: 10/25/2022

      Hi ***** - Congratulations on the purchase of your first home! That's such an exciting milestone and we're so grateful we got to be part of the process. Please let us know how we can help in the future.
    • Review fromMinerva M

      Date: 10/17/2022

      5 stars

      Minerva M

      Date: 10/17/2022

      I worked with *********************** and his team, who made the whole process very convenient and gave me the best interest rate of all the places I applied to. **** was always available and very quick to respond to all of my questions. I highly recommend PRMI.

      Primary Residential Mortgage, Inc.

      Date: 10/25/2022

      Hello ******* and thanks for your review! We're happy to hear that **** and his team took good care of you. Please let us know if there's anything else we can do to support your home financing needs!
    • Review fromJames K

      Date: 10/17/2022

      5 stars

      James K

      Date: 10/17/2022

      Awesome Company Made our New Home Purchase a great experience.

      Primary Residential Mortgage, Inc.

      Date: 10/25/2022

      Hello *****. Congratulations on your home purchase! Thank you for your positive review and for allowing us to help with your financing needs. Enjoy your new home!
    • Review fromByron T

      Date: 10/15/2022

      5 stars

      Byron T

      Date: 10/15/2022

      This is my second investment property purchase with ****************. Hes responsive, creative, and just a genuinely good person. He helped me through a unique situation and saw this one all the way through to the finish. I will almost certainly never use anyone else.

      Primary Residential Mortgage, Inc.

      Date: 10/25/2022

      Hello *****! Thank you for taking the time to provide feedback on your experience with PRMI. We're so happy to hear that **** was able to help with your investment property, and we appreciate your loyalty!
    • Review fromScott A

      Date: 10/15/2022

      5 stars

      Scott A

      Date: 10/15/2022

      It was a stress-free experience, and anytime I had questions, or concerns, he had the answers that helped get me through the situation.

      Primary Residential Mortgage, Inc.

      Date: 10/25/2022

      Hi ***** - Thank you so much for taking the time to leave a review. We're happy to hear that you were taken care of in a "stress-free" way. Please let us know if we can help in the future!
    • Review fromDanielle H

      Date: 10/13/2022

      5 stars

      Danielle H

      Date: 10/13/2022

      Awesome, awesome, awesome service. I recommend Primary mortgage to anyone buying a home. The loan officers are friendly , caring and get to know you personally. Im very satisfied. Thank you everyone who worked on my loan. Special thanks to ******

      Primary Residential Mortgage, Inc.

      Date: 10/25/2022

      Hi ********! Thanks for choosing PRMI to help with your home loan. We're thrilled that you had such an awesome experience and we appreciate the time you took to leave us a review. We're here to help if you need anything else!
    • Review fromAmir F

      Date: 10/13/2022

      5 stars

      Amir F

      Date: 10/13/2022

      Very communicative, always available to talk, super transparent and realistic. Helped us achieve what we thought wasn't possible. **** and his team are great!

      Primary Residential Mortgage, Inc.

      Date: 10/25/2022

      Hi **** - It sounds like **** was able to really help with your home financing needs! We're happy that you were taken care of. Don't hesitate to reach out if you need anything else!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.