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Business Profile

Online Retailer

Gear Launch, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for Gear Launch, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Gear Launch, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1.65/5 stars

    Average of 31 Customer Reviews

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    Review Details

    • Review fromLynn D

      Date: 04/12/2024

      1 star

      Lynn D

      Date: 04/12/2024

      *his business trolls your FB likes to attach to non-profit organizations you follow in order to sell their sub quality *-shirts at way inflated prices with logos from those organizations that they never received permission to copy. *hey also present as if they are donating part of the price to the organization. *hey will not respond back to me when asked for a shipping to return the * shirt for a refund. And B*W - they charged over $50 for a *-shirt that is maybe $5 and the sizing is so far off. An xl looks like a 5x.

      Gear Launch, Inc.

      Date: 04/23/2024

      Hello ****,Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not own or operate any store.Notices of copyright infringement should be sent to ***************************** and they need to include the information outlined here: ****************************************** GearLaunch, we take these claims very seriously. Once we receive appropriate documentation, we will work to ensure the items are removed promptly.If you have already sent us an email, we can assure you that appropriate action has been taken.Best,GearLaunch
    • Review fromBarb T.

      Date: 04/05/2024

      1 star

      Barb T.

      Date: 04/05/2024

      They put a bogus post on our alumni FB page claiming to be a classmate & requesting that we buy these products to help fundraise for our reunion. I purchased a t-shirt which is poor quality in terms of material & ink and over-priced at $38 for something worth less than $10! Its a scam how they **** people down on FB & fraudulently claim to sell products for fundraising. Their return policy is totally up to their discretion too!

      Gear Launch, Inc.

      Date: 05/01/2024

      Hello ****,Thank you for contacting us. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores.Please feel free to contact us directly at **************************** with any questions or concerns regarding your order; were happy to help.Best,GearLaunch
    • Review fromKathleen M

      Date: 02/14/2024

      1 star

      Kathleen M

      Date: 02/14/2024

      Do not order anything from this company. It trolls other sites and caught me on a volunteer site I donated to thinking I was helping them. In googling them this is the report. Is GearLaunch a legitimate site?This business continually supports and allows a platform for individuals to scam and sell other businesses products acting as if they are their own.************************************** online-retailer Gearlaunch, Inc | Better Business Bureau Profile

      Gear Launch, Inc.

      Date: 04/23/2024

      Hello ********,Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores.Notices of copyright infringement should be sent to ***************************** and they need to include the information outlined here: ****************************************** GearLaunch, we take these claims very seriously. Once we receive appropriate documentation, we will work to ensure the items are removed promptly.If you have already sent us an email, we can assure you that appropriate action has been taken.Best,GearLaunch
    • Review fromSandra G

      Date: 01/10/2024

      1 star

      Sandra G

      Date: 01/10/2024

      This is a very sneaky scam. Uses non-profits to reach out to "friends" on ********* Supposedly as a fundraiser activity...But it isn't.

      Gear Launch, Inc.

      Date: 01/19/2024

      Hello ******,Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores.If you believe that material or content residing on or accessible through our site infringes your copyright (or the copyright of someone whom you are authorized to act on behalf of), please send a notice of copyright infringement containing the information outlined here: *******************************************************************
    • Review fromMarta B

      Date: 01/09/2024

      1 star

      Marta B

      Date: 01/09/2024

      Sent poster in junk box and product arrived damaged. For the money I paid, you could have put the poster in a proper mailer so it would arrive in good condition, and not marred with fold marks. I also have my doubts that you donated a ***** to the *******/*********** campaign. If I continue to see your ads on ******** I will report every time.

      Gear Launch, Inc.

      Date: 01/19/2024

      Hello *****,Thank you for your message. If you have an issue with an order, please send us an email with your order information at ******************** We'll be happy to help.Best,GearLaunch
    • Review fromPhilip N

      Date: 11/28/2023

      1 star

      Philip N

      Date: 11/28/2023

      One star is too many. GearLaunch is a site where copyright thieves dupe people into purchasing knock off clothing that *** or *** not actually get delivered with stolen logos. I ordered an ************************* Big Face ******* (after *********************** wore it during the ***** from them that I later realized was a stolen design from Gamechangers LA. I couldn't cancel the order in time, but thankfully I never received the product. as it got lost in the mail. About 5/6 weeks after ordering, the status page on DHL swapped to "delivered," but the shirt never made it to my property. I've now been fighting with this pathetic company to get a refund for over 6 weeks. In order to process my refund, they are requiring I sign a document that states I can be punished with imprisonment if found guilty of anything... A company that has 5k reviews documenting their scumminess and shadiness wants me to sign something that gives them the ability to take legal action against me... Absolutely asinine. GearLaunch should be shut down.

      Gear Launch, Inc.

      Date: 12/05/2023

      Hello ******,Thank you for your message. We've covered how our platform works in several other reviews you've left us.Regarding your refund request, we understand you prefer a refund over a replacement and we can gladly process that for you. In order to do so, we need to follow the policy disclosed in our Shipping Warranty which requires a signed ********************** Service agent that has been in touch with you has sent you the format but we haven't heard from you; please help us sign it and return it at your earliest convenience so we can process your refund.Best,GearLaunch
    • Review fromLes K

      Date: 09/15/2023

      1 star

      Les K

      Date: 09/15/2023

      This company has on (at least) three recent occasions illegally used our copyrighted artwork for Jig Saw Puzzles. They did not seek our permission or license to do so. They should be shut down for this kind of business practice.

      Gear Launch, Inc.

      Date: 09/19/2023

      Hello Les,Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not own or operate those online stores, does not do any advertising or marketing for those online stores, does not create or own any of the images used on those online stores, nor does it print or ship items purchased from those online stores.GearLaunch takes intellectual property rights very seriously and is committed to taking steps to limit allegedly infringing activity. Also, GearLaunch acts to promptly remove any allegedly infringing items on its platform of which it is notified.We see that you've contacted us recently and the links you reported were removed.. If you have additional questions, please email us at *********************************,GearLaunch
    • Review fromKoke R

      Date: 08/08/2023

      1 star

      Koke R

      Date: 08/08/2023

      They are spamming business pages on FB selling tees and sweatshirts with logos from the businesses they spam. Then refusing to cancel orders 1-2 hours after the order was made. They spammed my employers' page and my employer keeps deleting the ads.

      Gear Launch, Inc.

      Date: 08/10/2023

      Hello ****,

      Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not own or operate those online stores, does not do any advertising or marketing for those online stores, does not create or own any of the images used on those online stores, nor does it print or ship items purchased from those online stores.

      Our products are made to order. Once an order has started printing for you, we are no longer able to update the shipping information, cancel, or otherwise modify the order. 

      We are a platform for many online stores that are independent entities. Each individual store owner handles their own social media and advertising for their website. Regarding the ******** post, feel free to report that post and profile to ******** support directly.

      If you believe that material or content residing on or accessible through our site infringes your copyright (or the copyright of someone whom you are authorized to act on behalf of), please send a notice of copyright infringement containing the information outlined here: ****************************************

      If you have more questions, please contact us at ****************************

      Best,
      GearLaunch

    • Review fromJeff H

      Date: 07/17/2023

      1 star

      Jeff H

      Date: 07/17/2023

      Business steals media and work of others from the web to use on sites for ************. You will never get a refund or even speak to a human.The company is based in *************** somewhere and they have multiple addresses listed

      Gear Launch, Inc.

      Date: 07/27/2023

      Hello ****,Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not own or operate any store.If you believe that material or content residing on or accessible through our site infringes your copyright (or the copyright of someone whom you are authorized to act on behalf of please send a notice of copyright infringement at **************************** containing the information outlined here: ****************************************** GearLaunch, we take these claims very seriously. Once we receive appropriate documentation, we will work to ensure the items are removed promptly.If you have already sent it, we can assure you that appropriate action has been taken.Best,GearLaunch
    • Review fromJeffrey T

      Date: 06/06/2023

      1 star

      Jeffrey T

      Date: 06/06/2023

      Stole and sold my copyrighted design on their website. They only offer designs for a limited amount of time for like 24 or 48 hours and then stop so people cant catch up with them its a scam only aimed at stealing other peoples intellectual property. They claim to not know its stolen but they are well aware of what theyre doing. They sold over 30 t-shirts alone within 24hrs that $660 from that one design alone! Someone needs to do something!

      Gear Launch, Inc.

      Date: 06/28/2023

      Hello *******,Thank you for your message.GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores.GearLaunch has informed the owner of the website that he/she is in violation of his/her agreement with GearLaunch and the website has been shut down.We see that you already sent us an email with this complaint, if you have additional questions please follow up directly with the agent assisting you.Best,GearLaunch

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