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Business Profile

Mortgage Broker

Select Portfolio Servicing, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Broker.

Reviews

This profile includes reviews for Select Portfolio Servicing, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Select Portfolio Servicing, Inc. has 11 locations, listed below.

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    Customer Review Ratings

    1.11/5 stars

    Average of 197 Customer Reviews

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    Review Details

    • Review fromDARA C

      Date: 07/19/2023

      1 star
      as soon as u find out SPS is your loan servicer, run!!!! this co.pany hasn't had my transfer balance right for 7 months. They never follow through on resolving the issues their staff created. I'm so discussed with this company that I asked for my pay off balance so I can refinance. Do not use or stay with SPS unless u want your account to be screwed up and want to lower your credit score ** of their incompetent staff.
    • Review fromPamela A

      Date: 07/12/2023

      1 star
      BEWARE!BEWARE!!BEWARE!!The most horrible,Horrifi, lying, ***************** Ever! Fraud company!Total FRAUD! BEWARE!!!!Go ahead look them up on the BBB BETTER BUSINESS BUREAU!All the same complaints!Complete & total lies. All lies, hold your insurance monies Back for months!Flooded out of my home with flood insurance! My flood insurance cut a check Right away & *********** Lying Staff is full of ****! They never submit Checks to homeowners without a complete fight & 40 plus calls later!DISGUSTING!Checks are never sent & continuously say oh Yes a check is going out in **** days After it goes through numerous stages.Then when check is supposed to go out &You call yet another **** days again!**** days becomes a month or more!Then they say they will call you with A tracking number! Ha what a Joke!You call again for a tracking ************* say oh its in review still for **** dsys!? NOBODY EVER CALLS BACK-EVER! Zero communication!What?**** days is actually ***** days!Then more lies!My insurance company posted Damage for $87k & SPS lies & lies & lies !After 3 months we barely received $8k To start remodeling our home!You NEVER speak to the same person Twice!Each & every representative says oh So sorry blah blah ************** Fraudulent lies!Yup a check is being sent.Never happens!Had to contact a third party our state Representative to get the ball rolling!Im posting this so others dont have To stress & loose their minds listening to all their lies! BEWARE! I lost my mind but will die fighting these fraudulent loosers!Continual lies Daily when monies will be sent!How do these people sleep at night?We have had 4 required inspections by one of their third party companies & even that rep doing the inspections says good luck getting your monies even thou you passed each inspection phase!He sees this c*** happen daily!Shame on *********** employees! I do wish bad karma on you for ****** people who do the right thing with their homes!
    • Review fromKeith B

      Date: 07/10/2023

      1 star
      They are a criminal organization that co-mingles your tax and escrow funds with their own... They should be shut down..the reps never follow through...all they do is say we noted your account and are sending emails to the tax escrow department. Nothing gets done. A bankrult worthless credit swiss scam ..
    • Review fromKimberly S

      Date: 07/08/2023

      1 star
      Terrible company to deal with. Our mortgage was sold to this company. They say we have been short on escrow for years and now want to add 2 escrow payments which brings our payment to approximately $800 more a month. They are a scam and I'm trying to get my money back because I know it has been paid. When I asked then why all of a sudden you're saying we're short on escrow that much and she said the company has been allowing people to have a negative escrow and now they're making everyone bring it current. This is fraudulent!! I know we were not short but what do you do. Would be 0 stars if I could.
    • Review fromKristi H

      Date: 07/06/2023

      1 star
      This company is awful. I've been trying to pay them off and everytime I turn in the payment they return it and say I owe more. How can a company run legally like this? Don't try talking to anyone. They don't speak english.
    • Review fromPaul M

      Date: 07/05/2023

      1 star
      SPS is the worst they outright lie they claim they will try help but just drag you along
    • Review fromDavid O

      Date: 06/27/2023

      1 star
      Nobody wants SPS. They are a the worst.They dont care about customers but only about getting paid. If they have your mortgage, my condolences. They dont care about you. But there is probably nothing you can do. They will even charge you for paying your loan online. They want keys to your checking account.
    • Review fromDonna B

      Date: 06/27/2023

      1 star
      -10000 is my score for SPS. They are very dishonest! BEWARE. They stole $1048 from me. HAte these liars and thieves.
    • Review fromBruce C

      Date: 06/22/2023

      1 star
      This company is the worst, they over charge me for about 2 years now in escrow, about $500 per month that's $6000 per year! without any real justification, I did contact them many many times via phone, certified letter, give them the full brake down but they don't care, I am 100% right, 2 different accountant also did check the numbers and I am right, they over charge me. They answer is you pay or we will forclose you. I never missed a payment and never will, I have no choice than to file this report now!After many calls, they refuse to transfert me to a manager as well. Thay are really the worst in the industry. They scam you, take your money and tell you that you have 0 right!Before you do a mortgage, make sure that company will not be the one that will take care of it after, otherwise you might end up paying much more than you should.Can't believe those scammer are still out there!
    • Review fromJessica S

      Date: 06/14/2023

      1 star
      If I could give zero stars I would! This is a terrible company to deal with! I have been fighting with this company for 3 years over paperwork. I ended up having to sell my home to get away from them! They are holding escrow money that they wont send to me!

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