We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Ken Garff
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Ken Garff's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ken Garff has 80 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.38

    Average of 1,893 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • RR G

      Date: 08/26/2023

      Outstanding service! Recommending all my friends to come stop by!

    • Ashley D

      Date: 08/26/2023

      Got straight up lied to about the breakdown of costs. Was told my total was $1700 and I was told that itd be $380 for new breaks and that my other highest cost was transmission $200..so even if I dropped that my total would still be ****. I decided Id just pay for it all but Found out when I picked my car up that parts were only $400 total and $1300 was in labor fees. How does that break down from what he told me make sense. **** couldve just been transparent because I wouldnt have done any of what he said which he clearly knew.

    • Carmen C

      Date: 08/25/2023

      S**** *****, is always a pleasure doing business with You. You ate very knowledgeable and professional always addressing me by many name and that make me feel welcome.
      KUDOS S***** *****.

    • David B

      Date: 08/25/2023

      Customer service was wonderful. Everyone was very efficient and helpful.

    • Maria D

      Date: 08/25/2023

      Customer Service at Lexus has always been exceptional! The staff is welcoming and are quick to get you signed in.

    • Brett B

      Date: 08/25/2023

      P***** was friendly, efficient and helpful today as well as planning for my next service visit.

    • Jackie R

      Date: 08/25/2023

      The best customer service around. All of the service advisors are extremely friendly, helpful and accommodating. Especially Edwin and Anthony.

    • Larry G

      Date: 08/25/2023

      Excellent customer service and communication. Problem was quickly diagnosed and taken care of.

    • Marisela R

      Date: 08/25/2023

      Excellent service and communication, they were very helpful with my vehicle.

    • Cindy B

      Date: 08/25/2023

      Everyone was so very helpful through the process and made it quick and easy. Matt O**** was very helpful and knowledgeable about all aspects of cars. Thank you to all!

    Ken Garff is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.