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Business Profile

New Car Dealers

Ken Garff
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Ken Garff's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ken Garff has 80 locations, listed below.

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    Customer Review Ratings

    4.38

    Average of 1,893 Customer Reviews

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    Review Details

    • Jason P

      Date: 08/24/2023

      Thats the worst service that I had in this dealer. I never came back to this dealer.

    • Chef H

      Date: 08/24/2023

      My service appointment was easy and efficient. The team was friendly and helpful.

    • Frances W

      Date: 08/24/2023

      Excellent service. I came in off the street with no oil in my tank. They took care of it for me within an hour as promised. And gave me a sticker for the windshield telling me the date of my next oil change. I am a regular customer of theirs..

    • Anna M

      Date: 08/24/2023

      The mechanic who checked the cabin filter did not put all connectors back the way it was suppose to be. We specifically told the service rep not to rotate the tires because it was brand new and he still had it done. ******* who gave us the run down first stated the services done including rotation of tires. We told him we asked not to rotate and he took his word back and stated oh no they did not rotate it. I am disappointed with the service I received. I shouldnt have to check their work for them in order for me to feel comfortable of the service they provided

    • Andrew P

      Date: 08/24/2023

      I did not have an appointment I just showed up. It was quick and easy. They told me it would be an hour and it was less than an hour. I had my oil changed in my tires rotated. Great service.

    • Shelly G

      Date: 08/24/2023

      Love my Lexus RX350. ***** in the service department is very thorough in his explanations of the service you will be receiving. ***************************** provides excellent service, due to employees like *****.

    • Henrietta B

      Date: 08/23/2023

      The service agents are knowledgeable and professional at all times especially P***** and C******.

    • Lynda M

      Date: 08/23/2023

      Great service, communication and reliability. Pick up service was wonderful as I was in the middle of moving. Thank you P*****!

    • Joanne A

      Date: 08/23/2023

      M***** was great - quick , responsive , delivered on all he said ! Was a fantastic experience- thank you M*****!

    • Irene A

      Date: 08/23/2023

      Got my new car yesterday, everything went smooth and fast. Staff very kind, friendly and professional. This is my second time buying car from Oxnard Lexus. Like this dealership. Great inventory. Thank you M***t, J******* and C*****. Great job!!!

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