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Business Profile

Retail Shoes

KURU Footwear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

4.76/5 stars

Average of 567 Customer Reviews

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Review Details

  • Review fromNicole I

    Date: 06/02/2023

    5 stars
    Asia was lovely, knowledgeable and very patient with me as I sorted through some of the options of exchanging vs returning my shoes. She clearly knows the Kuru products very well and gave me excellent guidance and advice. One of the best customer service experiences Ive had in years!
  • Review fromElizabeth S

    Date: 06/02/2023

    5 stars
    ***** understood my issue and took care of it very quickly. I was treated with fairness and respect.
  • Review fromChuck T

    Date: 06/01/2023

    5 stars
    I had to return my kudu shoes Maquel was very nice and help. With the return if you need anything from Kulu ask for Maquel the best.
  • Review fromDawn B

    Date: 06/01/2023

    5 stars
    ********* is a very helpful representative for this brand here at KURU footwear that helps to the best of his ability to make sure you have a great communication process for the correct pair of shoes to help those sore tired achy feet.. he helped mine and my online issues with that redemption code entry on my android .. thank you *********.
  • Review fromNorm W

    Date: 06/01/2023

    5 stars
    Called to do an exchange, and spoke with ****. Transaction was quick and easy. Recommend with no reservations.
  • Review fromAnne P

    Date: 06/01/2023

    5 stars
    ****** helped me with an exchange question. She was professional, found the relevant information quickly, and answered my question thoroughly. She was warm and polite and our interaction characterized great customer service.
  • Review fromJoann P

    Date: 06/01/2023

    5 stars
    Asia was absolutely amazing!! She has perfect customer relations skills and deserves VIP treatment bc that’s the service she provides and delivers . I hope you treat her right and reward such skills bc not everyone has them. Thank you Asia for all you do for KURU!!
  • Review fromLaurie T

    Date: 05/31/2023

    5 stars
    Love the shoes. Had an online ordering issue and ****** was able to resolve it. I pretty much only have ***** in my closet ??
  • Review fromCamila T

    Date: 05/31/2023

    5 stars
    ****** helped correct in an error I made to the shipping address and was able to change it before ethe order was shipped!!! Responded and acted quickly! Great service!
  • Review fromhogie s

    Date: 05/31/2023

    5 stars
    ****** helped me find my package that had been delivered to an unusual place in my yard. the shoes are so comfortable i dont want to take them off. thanks **** and ******!

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