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Business Profile

Retail Shoes

KURU Footwear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

4.76

Average of 567 Customer Reviews

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Review Details

  • Rachel M

    Date: 12/28/2022

    **** was very helpful! Shoes are comfortable and great for plantar fasciitis.

  • Linda P

    Date: 12/28/2022

    Great customer service from ****. He did a great job on filling me in on why my slippers had not been delivered. He also answered a few other questions I had. It is great to know that I can call KURU if I have questions and someone as cordial as **** will answer them.

  • Beth J

    Date: 12/28/2022

    Customer Rep **** did an excellent job helping me with my price adjustments. Totally on board to help make my purchasing from KURU a pleasant experience, thank you!

  • Daisylee C

    Date: 12/23/2022

    Amazing shoes. Do it!!! ****** is very helpful. Feel like youre walking on a cloud.

  • Kevin B

    Date: 12/21/2022

    **************** rep was pleasant and super helpful in setting up an exchange and sending me return label information. Phone wait time was very short.

  • Joe C

    Date: 12/21/2022

    The service at KURU was exceptionally efficient. ****** was cordial, capable, and a customer-oriented associate. My order issue was resolved in one phone call.

  • Deborah W

    Date: 12/21/2022

    ***** was super helpful. I messed up by providing an incorrect email address when I purchased shoes. He managed to find from where I ordered, and corrected it. He was super helpful and cheerful.

  • Nathaniel K

    Date: 12/20/2022

    Nathaniel K

    Date: 12/20/2022

    Great customer service. I had ordered shoes, but I didnt apply my rewards points. I spoke with ********* who quickly resolved my issue.

    KURU Footwear

    Date: 12/21/2022

    I'm glad to hear that you had a positive experience with the customer service team and that ********* was able to quickly resolve your issue.

  • Patricia J

    Date: 12/20/2022

    Patricia J

    Date: 12/20/2022

    The best sneakers and the best customer service. I spoke with ***** and he placed my order and took very good care of me.

    KURU Footwear

    Date: 12/21/2022

    I'm glad to hear that you had a great experience with both the product and the customer service team! It sounds like ***** was able to provide you with excellent service and assist you in placing your order. It's always a pleasure when a customer has a positive experience with both the product and the customer service, and I hope that you continue to have a great experience with the sneakers.

  • Gopala D

    Date: 12/20/2022

    This is the first time I ordered KURU foot wear.although there were problems shipping to the wrong address(mostly my fault.Asia was nothing short of amazing.She patiently listened to me and the urgency of shipping the right size as the one I got was large.I am going to ***** on Thursday and wanted it delivered soon.Asia overnighted it at no cost to **** am so grateful for her handling it so promptly.I have not yet tried the shoes irrespective of it I will strongly recommend Kuru to me friends and continues to shop with your company Thanks Asia.***************

KURU Footwear is NOT a BBB Accredited Business.

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